Wire Care lists into Ladill Queue workflows instead of reception panels.

When Queue integration is on, role pages issue tickets into their own department queues and drive Call next → Serve → Complete on the native lists. Integration off leaves existing UI unchanged. Co-authored-by: Cursor <cursoragent@cursor.com>
2026-07-17 16:27:48 +00:00
parent 15638d1672
commit 015a4cc7fe
38 changed files with 1857 additions and 196 deletions
@@ -0,0 +1,63 @@
+<?php
+
+namespace App\Services\Care;
+
+/**
+ * Canonical Care → Ladill Queue department / specialty contexts.
+ */
+class CareQueueContexts
+{
+    public const RECEPTION = 'reception';
+
+    public const CONSULTATION = 'consultation';
+
+    public const PHARMACY = 'pharmacy';
+
+    public const LABORATORY = 'laboratory';
+
+    public const BILLING = 'billing';
+
+    /**
+     * Core department queues provisioned for every branch when Queue integration is on.
+     *
+     * @return array<string, array{name: string, prefix: string}>
+     */
+    public static function departments(): array
+    {
+        return [
+            self::RECEPTION => ['name' => 'Reception', 'prefix' => 'R'],
+            self::CONSULTATION => ['name' => 'Consultation', 'prefix' => 'C'],
+            self::PHARMACY => ['name' => 'Pharmacy', 'prefix' => 'P'],
+            self::LABORATORY => ['name' => 'Laboratory', 'prefix' => 'L'],
+            self::BILLING => ['name' => 'Billing', 'prefix' => 'B'],
+        ];
+    }
+
+    public static function isDepartment(string $context): bool
+    {
+        return array_key_exists($context, self::departments());
+    }
+
+    public static function isSpecialty(string $context): bool
+    {
+        return array_key_exists($context, config('care.specialty_modules', []));
+    }
+
+    public static function queueExternalKey(string $context, int|string $careBranchId): string
+    {
+        if (self::isSpecialty($context)) {
+            return "care:specialty:{$context}:queue:{$careBranchId}";
+        }
+
+        return "care:dept:{$context}:queue:{$careBranchId}";
+    }
+
+    public static function counterExternalKey(string $context, int|string $careBranchId): string
+    {
+        if (self::isSpecialty($context)) {
+            return "care:specialty:{$context}:counter:{$careBranchId}";
+        }
+
+        return "care:dept:{$context}:counter:{$careBranchId}";
+    }
+}