Add Care waiting-area TV displays with browser TTS voice.

Call-next and recall queue announcements for lobby screens without Ladill Queue. Co-authored-by: Cursor <cursoragent@cursor.com>
2026-07-18 11:23:15 +00:00
parent dd4bc493b4
commit 03befd1e7f
26 changed files with 2068 additions and 3 deletions
@@ -7,7 +7,9 @@ use App\Models\CareServicePoint;
 use App\Models\CareServiceQueue;
 use App\Models\Organization;
 use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Log;
 use InvalidArgumentException;
+use Throwable;

 /**
 * In-app Care Queue Engine — issue / call-next / serve / complete / recall.
@@ -149,6 +151,15 @@ class CareQueueEngine
            $waiting->setRelation('servicePoint', $point);
            $waiting->setRelation('serviceQueue', $queue);

+            try {
+                app(CareVoiceAnnouncementService::class)->announceCalled($waiting, $point);
+            } catch (Throwable $e) {
+                Log::warning('Care voice announcement failed on call-next', [
+                    'ticket_id' => $waiting->id,
+                    'error' => $e->getMessage(),
+                ]);
+            }
+
            return $this->toApiArray($waiting);
        });
    }
@@ -246,6 +257,23 @@ class CareQueueEngine
            'status' => CareQueueTicket::STATUS_CALLED,
            'called_at' => now(),
        ])->save();
+
+        $point = $ticket->servicePoint;
+        if (! $point && $ticket->service_point_id) {
+            $ticket->loadMissing('servicePoint');
+            $point = $ticket->servicePoint;
+        }
+
+        if ($point) {
+            try {
+                app(CareVoiceAnnouncementService::class)->announceCalled($ticket, $point);
+            } catch (Throwable $e) {
+                Log::warning('Care voice announcement failed on recall', [
+                    'ticket_id' => $ticket->id,
+                    'error' => $e->getMessage(),
+                ]);
+            }
+        }
    }

    protected function markSkipped(CareQueueTicket $ticket): void