diff --git a/app/Http/Controllers/Care/BillController.php b/app/Http/Controllers/Care/BillController.php
index 00b3a24..460ef39 100644
--- a/app/Http/Controllers/Care/BillController.php
+++ b/app/Http/Controllers/Care/BillController.php
@@ -89,7 +89,10 @@ class BillController extends Controller
         $result = $this->queueBridge->callNext($organization, CareQueueContexts::BILLING, $branchId, $member);
         $ticket = $result['ticket'] ?? null;
         if (! $ticket) {
-            return back()->with('info', 'No bills waiting at your billing service point.');
+            return back()->with(
+                'info',
+                'No patients waiting at the billing booth. Open an unpaid invoice below to record a walk-up payment.',
+            );
         }
 
         return back()->with('success', 'Called '.$ticket['ticket_number'].'.');
diff --git a/resources/views/care/bills/index.blade.php b/resources/views/care/bills/index.blade.php
index c553a72..8f434b7 100644
--- a/resources/views/care/bills/index.blade.php
+++ b/resources/views/care/bills/index.blade.php
@@ -29,17 +29,20 @@
         <button type="submit" class="btn-primary">Filter</button>
     </form>
 
-    <div class="mt-4">
-    @include('care.partials.queue-ops', [
-        'queueIntegration' => $queueIntegration ?? null,
-        'queueCallNextRoute' => 'care.bills.call-next',
-        'queueCallNextParams' => [],
-        'branchId' => $branchId ?? null,
-        'variant' => 'bar',
-    ])
-    </div>
+    @if (! empty($canManageQueue) && ! empty($queueIntegration['enabled']))
+        <div class="mt-4">
+            @include('care.partials.queue-ops', [
+                'queueIntegration' => $queueIntegration,
+                'queueCallNextRoute' => 'care.bills.call-next',
+                'queueCallNextParams' => [],
+                'queueCallNextDescription' => 'Call the next patient waiting at the billing booth. Unpaid invoices below stay open for walk-up payment.',
+                'branchId' => $branchId ?? null,
+                'variant' => 'bar',
+            ])
+        </div>
+    @endif
 
-    <div class="mt-4 overflow-hidden rounded-2xl border border-slate-200 bg-white">
+    <div class="mt-4 overflow-x-auto rounded-2xl border border-slate-200 bg-white">
         <table class="min-w-full text-sm">
             <thead class="bg-slate-50 text-left text-xs uppercase text-slate-500">
                 <tr>
@@ -49,12 +52,25 @@
                     <th class="px-4 py-3">Total</th>
                     <th class="px-4 py-3">Balance</th>
                     <th class="px-4 py-3">Status</th>
-                    <th></th>
+                    <th class="px-4 py-3 text-right">Actions</th>
                 </tr>
             </thead>
             <tbody class="divide-y divide-slate-50">
                 @forelse ($bills as $bill)
-                    <tr>
+                    @php
+                        $billUrl = route('care.bills.show', $bill);
+                        $canServe = ! empty($queueIntegration['enabled'])
+                            && $bill->queue_ticket_uuid
+                            && ! in_array($bill->queue_ticket_status ?? '', ['serving', 'completed', 'cancelled'], true)
+                            && $bill->balance_minor > 0;
+                        $actionLabel = $bill->balance_minor > 0 && $bill->status !== \App\Models\Bill::STATUS_VOID
+                            ? 'Pay'
+                            : 'View';
+                    @endphp
+                    <tr
+                        class="cursor-pointer hover:bg-slate-50"
+                        onclick="window.location='{{ $billUrl }}'"
+                    >
                         <td class="px-4 py-3">
                             @if (! empty($queueIntegration['enabled']) && $bill->queue_ticket_number)
                                 @include('care.partials.queue-ticket', [
@@ -65,20 +81,22 @@
                                 <span class="text-slate-400">—</span>
                             @endif
                         </td>
-                        <td class="px-4 py-3 font-mono text-xs">{{ $bill->invoice_number }}</td>
+                        <td class="px-4 py-3 font-mono text-xs">
+                            <a href="{{ $billUrl }}" class="font-medium text-sky-600 hover:text-sky-700" onclick="event.stopPropagation()">{{ $bill->invoice_number }}</a>
+                        </td>
                         <td class="px-4 py-3">{{ $bill->patient->fullName() }}</td>
                         <td class="px-4 py-3">{{ $money($bill->total_minor) }}</td>
                         <td class="px-4 py-3 {{ $bill->balance_minor > 0 ? 'text-amber-700' : '' }}">{{ $money($bill->balance_minor) }}</td>
                         <td class="px-4 py-3">{{ $statuses[$bill->status] ?? $bill->status }}</td>
-                        <td class="px-4 py-3 text-right">
+                        <td class="px-4 py-3 text-right" onclick="event.stopPropagation()">
                             <div class="flex items-center justify-end gap-2">
-                                @if (! empty($queueIntegration['enabled']) && $bill->queue_ticket_uuid && ! in_array($bill->queue_ticket_status ?? '', ['serving', 'completed', 'cancelled'], true) && $bill->balance_minor > 0)
+                                @if ($canServe)
                                     <form method="POST" action="{{ route('care.bills.serve', $bill) }}">
                                         @csrf
                                         <button type="submit" class="rounded-lg bg-sky-600 px-2.5 py-1 text-xs font-medium text-white hover:bg-sky-700">Serve</button>
                                     </form>
                                 @endif
-                                <a href="{{ route('care.bills.show', $bill) }}" class="text-sky-600">View</a>
+                                <a href="{{ $billUrl }}" class="rounded-lg border border-slate-200 bg-white px-2.5 py-1 text-xs font-medium text-slate-700 hover:border-slate-300 hover:bg-slate-50">{{ $actionLabel }}</a>
                             </div>
                         </td>
                     </tr>
diff --git a/resources/views/care/partials/queue-ops.blade.php b/resources/views/care/partials/queue-ops.blade.php
index 6f4f1d1..84af63c 100644
--- a/resources/views/care/partials/queue-ops.blade.php
+++ b/resources/views/care/partials/queue-ops.blade.php
@@ -3,6 +3,7 @@
   $qi = $queueIntegration ?? null;
   $callNextRoute = $queueCallNextRoute ?? null;
   $callNextParams = $queueCallNextParams ?? [];
+  $callNextDescription = $queueCallNextDescription ?? 'Bring the next waiting patient to your desk';
   $currentAppointmentId = $currentAppointmentId ?? null;
   $variant = $variant ?? 'bar'; // bar | button
 @endphp
@@ -24,7 +25,7 @@
       <button type="submit" class="group flex w-full items-center justify-between gap-3 rounded-xl bg-indigo-600 px-4 py-3 text-left shadow-sm transition hover:bg-indigo-700">
         <span class="min-w-0">
           <span class="block text-sm font-semibold text-white">Call next</span>
-          <span class="mt-0.5 block truncate text-xs text-indigo-100">Bring the next waiting patient to your desk</span>
+          <span class="mt-0.5 block text-xs text-indigo-100">{{ $callNextDescription }}</span>
         </span>
         <span class="flex h-9 w-9 shrink-0 items-center justify-center rounded-lg bg-white/15 text-white transition group-hover:bg-white/25">
           <svg class="h-5 w-5" fill="none" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" aria-hidden="true">
diff --git a/tests/Feature/CareBillTest.php b/tests/Feature/CareBillTest.php
index 201ca70..322f1ef 100644
--- a/tests/Feature/CareBillTest.php
+++ b/tests/Feature/CareBillTest.php
@@ -158,4 +158,39 @@ class CareBillTest extends TestCase
             ->assertOk()
             ->assertSee('INV-');
     }
+
+    public function test_cashier_bills_index_links_each_invoice_for_payment(): void
+    {
+        $this->actingAs($this->user)
+            ->post(route('care.bills.generate', $this->visit));
+
+        $bill = Bill::firstOrFail();
+
+        $this->actingAs($this->user)
+            ->get(route('care.bills.index'))
+            ->assertOk()
+            ->assertSee($bill->invoice_number)
+            ->assertSee(route('care.bills.show', $bill), false)
+            ->assertSee('Pay')
+            ->assertSee('Actions');
+
+        $this->actingAs($this->user)
+            ->get(route('care.bills.show', $bill))
+            ->assertOk()
+            ->assertSee('Record payment');
+    }
+
+    public function test_call_next_empty_booth_explains_walk_up_invoices(): void
+    {
+        \Illuminate\Support\Facades\Http::fake();
+
+        $settings = $this->organization->settings ?? [];
+        $settings['queue_integration_enabled'] = true;
+        $this->organization->update(['settings' => $settings]);
+
+        $this->actingAs($this->user)
+            ->post(route('care.bills.call-next'), ['branch_id' => Branch::firstOrFail()->id])
+            ->assertRedirect()
+            ->assertSessionHas('info', 'No patients waiting at the billing booth. Open an unpaid invoice below to record a walk-up payment.');
+    }
 }