Fix Call next when Care waiters lack Queue tickets.

Demo/pre-integration waiting lists showed patients but Call next hit an empty Queue and flashed a red error. Backfill missing tickets on Call next and queue load, and treat empty Call next as info. Co-authored-by: Cursor <cursoragent@cursor.com>
2026-07-17 16:53:52 +00:00
parent 015a4cc7fe
commit c5151ad476
11 changed files with 393 additions and 23 deletions
@@ -0,0 +1,86 @@
+<?php
+
+namespace App\Console\Commands;
+
+use App\Models\Branch;
+use App\Models\Organization;
+use App\Services\Care\CareQueueBridge;
+use App\Services\Care\CareQueueContexts;
+use Illuminate\Console\Command;
+
+/**
+ * Backfill Ladill Queue tickets for Care waiters that never received one
+ * (e.g. demo seed or patients checked in before Queue integration was enabled).
+ */
+class SyncCareQueueTicketsCommand extends Command
+{
+    protected $signature = 'care:queue-sync-tickets
+                            {--organization= : Organization id (default: all with Queue integration on)}
+                            {--branch= : Limit to one Care branch id}
+                            {--context=consultation : consultation|pharmacy|laboratory|billing|all}
+                            {--limit=100 : Max tickets to issue per branch+context}';
+
+    protected $description = 'Issue missing Queue tickets for Care waiting lists';
+
+    public function handle(CareQueueBridge $bridge): int
+    {
+        $contextOpt = strtolower((string) $this->option('context'));
+        $contexts = $contextOpt === 'all'
+            ? array_values(array_filter(
+                array_keys(CareQueueContexts::departments()),
+                fn (string $c) => $c !== CareQueueContexts::RECEPTION,
+            ))
+            : [$contextOpt];
+
+        foreach ($contexts as $context) {
+            if ($context !== CareQueueContexts::RECEPTION && ! CareQueueContexts::isDepartment($context) && ! CareQueueContexts::isSpecialty($context)) {
+                $this->error("Unknown context: {$context}");
+
+                return self::FAILURE;
+            }
+        }
+
+        $orgQuery = Organization::query();
+        if ($this->option('organization')) {
+            $orgQuery->where('id', (int) $this->option('organization'));
+        }
+
+        $limit = max(1, (int) $this->option('limit'));
+        $branchFilter = $this->option('branch') ? (int) $this->option('branch') : null;
+        $total = 0;
+
+        foreach ($orgQuery->cursor() as $organization) {
+            if (! $bridge->isEnabled($organization)) {
+                continue;
+            }
+
+            $branches = Branch::owned((string) $organization->owner_ref)
+                ->where('organization_id', $organization->id)
+                ->where('is_active', true)
+                ->when($branchFilter, fn ($q) => $q->where('id', $branchFilter))
+                ->orderBy('id')
+                ->get();
+
+            foreach ($branches as $branch) {
+                foreach ($contexts as $context) {
+                    $issued = $bridge->syncMissingTickets($organization, $context, (int) $branch->id, $limit);
+                    if ($issued > 0) {
+                        $this->info(sprintf(
+                            'org=%d branch=%d (%s) context=%s issued=%d',
+                            $organization->id,
+                            $branch->id,
+                            $branch->name,
+                            $context,
+                            $issued,
+                        ));
+                    }
+                    $total += $issued;
+                }
+            }
+        }
+
+        $this->info("Done. Issued {$total} ticket(s).");
+
+        return self::SUCCESS;
+    }
+}