Route Care tickets to per-staff service points instead of shared branch queues.

Provision one consultation point per doctor (room + identity) and role-based
points for pharmacy, lab, billing, and triage. Fixed-doctor appointments and
walk-ins issue only to the assigned point; Call next respects that assignment
and flags unresolved patients rather than random routing.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Services/Queue/QueueClient.php

@@ -112,6 +112,18 @@ class QueueClient
         return (array) ($response->json('data') ?? []);
     }
 
+    /**
+     * @param  array<string, mixed>  $payload
+     * @return array<string, mixed>
+     */
+    public function ensureDepartment(string $owner, array $payload): array
+    {
+        $response = $this->http($owner)->post($this->base().'/departments', $payload);
+        $response->throw();
+
+        return (array) ($response->json('data') ?? []);
+    }
+
     /**
      * @param  array<string, mixed>  $payload
      * @return array<string, mixed>
@@ -361,11 +373,13 @@ class QueueClient
             'branch_name' => $branchName,
             'strategy' => 'fifo',
             'external_key' => $queueKey,
+            'routing_mode' => (string) ($stub['routing_mode'] ?? 'shared_pool'),
             'is_active' => true,
         ]);
 
         $counter = $this->ensureCounter($owner, [
             'name' => $name.' counter',
+            'destination' => $name,
             'branch_name' => $branchName,
             'queue_uuids' => array_values(array_filter([(string) ($queue['uuid'] ?? '')])),
             'external_key' => $counterKey,