Route Care tickets to per-staff service points instead of shared branch queues.

Provision one consultation point per doctor (room + identity) and role-based
points for pharmacy, lab, billing, and triage. Fixed-doctor appointments and
walk-ins issue only to the assigned point; Call next respects that assignment
and flags unresolved patients rather than random routing.

Co-authored-by: Cursor <cursoragent@cursor.com>

database/migrations/2026_07_17_180000_add_service_point_routing_to_care.php

@@ -0,0 +1,42 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('care_practitioners', function (Blueprint $table) {
+            $table->string('room')->nullable()->after('specialty');
+        });
+
+        foreach (['care_appointments', 'care_prescriptions', 'care_investigation_requests', 'care_bills'] as $tableName) {
+            Schema::table($tableName, function (Blueprint $blueprint) {
+                $blueprint->string('queue_service_point_uuid', 36)->nullable()->after('queue_ticket_status');
+                $blueprint->string('queue_destination', 255)->nullable()->after('queue_service_point_uuid');
+                $blueprint->string('queue_staff_display_name', 255)->nullable()->after('queue_destination');
+                $blueprint->string('queue_routing_status', 32)->nullable()->after('queue_staff_display_name');
+            });
+        }
+    }
+
+    public function down(): void
+    {
+        foreach (['care_appointments', 'care_prescriptions', 'care_investigation_requests', 'care_bills'] as $tableName) {
+            Schema::table($tableName, function (Blueprint $blueprint) {
+                $blueprint->dropColumn([
+                    'queue_service_point_uuid',
+                    'queue_destination',
+                    'queue_staff_display_name',
+                    'queue_routing_status',
+                ]);
+            });
+        }
+
+        Schema::table('care_practitioners', function (Blueprint $table) {
+            $table->dropColumn('room');
+        });
+    }
+};