diff --git a/app/Http/Controllers/Care/ServiceQueueController.php b/app/Http/Controllers/Care/ServiceQueueController.php
index 10a216b..909a9fe 100644
--- a/app/Http/Controllers/Care/ServiceQueueController.php
+++ b/app/Http/Controllers/Care/ServiceQueueController.php
@@ -4,12 +4,14 @@ namespace App\Http\Controllers\Care;
 
 use App\Http\Controllers\Controller;
 use App\Http\Controllers\Care\Concerns\ScopesToAccount;
+use App\Models\Member;
+use App\Services\Care\CarePermissions;
 use Illuminate\Http\RedirectResponse;
 use Illuminate\Http\Request;
 
 /**
- * Legacy Ladill Queue console routes — redirect to the Care patient queue (doctors)
- * or appointments list when the actor cannot open the patient-flow board.
+ * Legacy Ladill Queue console routes — redirect each role to its natural
+ * Care list (billing booth, pharmacy/lab queues, doctor patient-flow board).
  */
 class ServiceQueueController extends Controller
 {
@@ -38,10 +40,29 @@ class ServiceQueueController extends Controller
 
     protected function redirectAwayFromLegacyConsole(Request $request): RedirectResponse
     {
-        if (app(\App\Services\Care\CarePermissions::class)->canAccessPatientQueue($this->member($request))) {
+        $member = $this->member($request);
+        $permissions = app(CarePermissions::class);
+
+        if ($permissions->canAccessPatientQueue($member)) {
             return redirect()->route('care.queue.index');
         }
 
-        return redirect()->route('care.appointments.index');
+        return redirect()->route($this->naturalListRouteFor($member));
+    }
+
+    /**
+     * Role pages that own Call next / payment ops after the old counter console
+     * was removed. Must be a route the member can open (not appointments for
+     * cashiers / pharmacists / lab techs who lack appointments.view).
+     */
+    protected function naturalListRouteFor(?Member $member): string
+    {
+        return match ($member?->role) {
+            'cashier' => 'care.bills.index',
+            'pharmacist' => 'care.prescriptions.queue',
+            'lab_technician' => 'care.lab.queue.index',
+            'receptionist', 'nurse' => 'care.appointments.index',
+            default => 'care.dashboard',
+        };
     }
 }
diff --git a/tests/Feature/CareNaturalQueueTest.php b/tests/Feature/CareNaturalQueueTest.php
index d794cd1..db4965b 100644
--- a/tests/Feature/CareNaturalQueueTest.php
+++ b/tests/Feature/CareNaturalQueueTest.php
@@ -90,6 +90,24 @@ class CareNaturalQueueTest extends TestCase
             ->assertRedirect(route('care.queue.index'));
     }
 
+    public function test_service_queues_redirect_cashiers_to_billing_not_appointments(): void
+    {
+        Member::query()->where('user_ref', $this->owner->public_id)->update(['role' => 'cashier']);
+
+        $this->actingAs($this->owner)
+            ->get(route('care.service-queues.index'))
+            ->assertRedirect(route('care.bills.index'));
+    }
+
+    public function test_service_queues_redirect_pharmacists_to_pharmacy_queue(): void
+    {
+        Member::query()->where('user_ref', $this->owner->public_id)->update(['role' => 'pharmacist']);
+
+        $this->actingAs($this->owner)
+            ->get(route('care.service-queues.index'))
+            ->assertRedirect(route('care.prescriptions.queue'));
+    }
+
     public function test_clinical_queue_shows_inline_ops_not_service_counter(): void
     {
         Member::query()->where('user_ref', $this->owner->public_id)->update(['role' => 'doctor']);