<?php

namespace Tests\Feature;

use App\Http\Middleware\EnsurePlatformSession;
use App\Models\Branch;
use App\Models\CareDisplayScreen;
use App\Models\CareQueueTicket;
use App\Models\CareServicePoint;
use App\Models\CareServiceQueue;
use App\Models\CareVoiceAnnouncement;
use App\Models\Member;
use App\Models\Organization;
use App\Models\User;
use App\Services\Care\CareQueueEngine;
use Illuminate\Foundation\Testing\RefreshDatabase;
use Tests\TestCase;

class CareDisplayVoiceTest extends TestCase
{
    use RefreshDatabase;

    protected User $owner;

    protected Organization $organization;

    protected Branch $branch;

    protected CareServiceQueue $queue;

    protected CareServicePoint $point;

    protected function setUp(): void
    {
        parent::setUp();
        $this->withoutMiddleware(EnsurePlatformSession::class);

        $this->owner = User::create([
            'public_id' => 'display-voice-owner',
            'name' => 'Owner',
            'email' => 'display-voice@example.com',
        ]);

        $this->organization = Organization::create([
            'owner_ref' => $this->owner->public_id,
            'name' => 'Display Voice Clinic',
            'slug' => 'display-voice-clinic',
            'settings' => [
                'onboarded' => true,
                'facility_type' => 'clinic',
                'plan' => 'pro',
                'plan_expires_at' => now()->addMonth()->toIso8601String(),
                'queue_integration_enabled' => true,
            ],
        ]);

        Member::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'user_ref' => $this->owner->public_id,
            'role' => 'hospital_admin',
        ]);

        $this->branch = Branch::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'name' => 'Main',
            'is_active' => true,
        ]);

        $this->queue = CareServiceQueue::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'branch_id' => $this->branch->id,
            'context' => 'consultation',
            'name' => 'Reception',
            'prefix' => 'A',
            'routing_mode' => 'shared_pool',
            'is_active' => true,
        ]);

        $this->point = CareServicePoint::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'service_queue_id' => $this->queue->id,
            'name' => 'Counter 1',
            'is_active' => true,
        ]);
    }

    public function test_display_data_includes_pending_announcement_after_call(): void
    {
        $screen = CareDisplayScreen::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'branch_id' => $this->branch->id,
            'name' => 'Lobby',
            'layout' => 'standard',
            'service_queue_ids' => [$this->queue->id],
            'is_active' => true,
        ]);

        $engine = app(CareQueueEngine::class);
        $engine->issueTicket($this->organization, [
            'service_queue_id' => $this->queue->uuid,
        ]);
        $engine->callNext($this->organization, $this->queue->uuid, $this->point->uuid);

        $response = $this->getJson(route('care.display.data', $screen->access_token));

        $response->assertOk()
            ->assertJsonPath('announcements.0.message', 'Ticket A001, please proceed to Counter 1.')
            ->assertJsonPath('waiting_count', 0)
            ->assertJsonPath('now_serving.0.ticket_number', 'A001')
            ->assertJsonPath('now_serving.0.queue_name', 'Reception')
            ->assertJsonPath('now_serving.0.counter', 'Counter 1');

        $this->get(route('care.display.public', $screen->access_token))
            ->assertOk()
            ->assertSee('Please proceed to')
            ->assertSee('A001')
            ->assertSee('Reception')
            ->assertSee('Counter 1');
    }

    public function test_display_shows_only_latest_ticket_per_service_point(): void
    {
        $room12 = CareServicePoint::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'service_queue_id' => $this->queue->id,
            'name' => 'Room 12',
            'is_active' => true,
        ]);
        $room14 = CareServicePoint::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'service_queue_id' => $this->queue->id,
            'name' => 'Room 14',
            'is_active' => true,
        ]);

        $screen = CareDisplayScreen::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'branch_id' => $this->branch->id,
            'name' => 'Busy Lobby',
            'layout' => 'standard',
            'service_queue_ids' => [$this->queue->id],
            'is_active' => true,
        ]);

        foreach ([
            ['A001', $room12->id, 6],
            ['A002', $room12->id, 5],
            ['A003', $room12->id, 2],
            ['A004', $room14->id, 4],
            ['A005', $room14->id, 1],
        ] as [$number, $pointId, $minutesAgo]) {
            CareQueueTicket::create([
                'owner_ref' => $this->owner->public_id,
                'organization_id' => $this->organization->id,
                'service_queue_id' => $this->queue->id,
                'service_point_id' => $pointId,
                'ticket_number' => $number,
                'status' => CareQueueTicket::STATUS_CALLED,
                'called_at' => now()->subMinutes($minutesAgo),
            ]);
        }

        $payload = $this->getJson(route('care.display.data', $screen->access_token))
            ->assertOk()
            ->assertJsonCount(2, 'now_serving')
            ->json('now_serving');

        $byCounter = collect($payload)->keyBy('counter');
        $this->assertSame('A003', $byCounter['Room 12']['ticket_number']);
        $this->assertSame('A005', $byCounter['Room 14']['ticket_number']);
        $this->assertSame(['Room 12', 'Room 14'], collect($payload)->pluck('counter')->all());
    }

    public function test_display_falls_back_to_branch_queues_when_none_assigned(): void
    {
        $screen = CareDisplayScreen::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'branch_id' => $this->branch->id,
            'name' => 'Lobby',
            'layout' => 'standard',
            'service_queue_ids' => [],
            'is_active' => true,
        ]);

        app(CareQueueEngine::class)->issueTicket($this->organization, [
            'service_queue_id' => $this->queue->uuid,
        ]);

        $this->getJson(route('care.display.data', $screen->access_token))
            ->assertOk()
            ->assertJsonPath('waiting_count', 1)
            ->assertJsonPath('queues.0.name', 'Reception');
    }

    public function test_display_marks_announcement_played(): void
    {
        $screen = CareDisplayScreen::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'branch_id' => $this->branch->id,
            'name' => 'Lobby',
            'layout' => 'standard',
            'service_queue_ids' => [$this->queue->id],
            'is_active' => true,
        ]);

        $announcement = CareVoiceAnnouncement::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'branch_id' => $this->branch->id,
            'locale' => 'en',
            'message' => 'Ticket A001, please proceed to Counter 1.',
            'status' => 'pending',
        ]);

        $this->postJson(route('care.display.announcement.played', [
            'token' => $screen->access_token,
            'announcement' => $announcement->id,
        ]))->assertOk();

        $this->assertSame('played', $announcement->fresh()->status);
    }
}