> */ return [ 'emergency' => [ 'label' => 'Emergency', 'description' => 'Emergency department triage, resus, and urgent care queues.', 'department_type' => 'emergency', 'department_name' => 'Emergency', 'queue_name' => 'Emergency', 'queue_prefix' => 'ER', 'nav_label' => 'Emergency', 'icon' => 'bolt', 'queue_keywords' => ['emerg', 'casualty', 'trauma', 'er', 'a&e'], 'access' => 'general', 'roles' => [ 'emergency_physician', 'ed_nurse', 'general_physician', 'doctor', 'ambulance_staff', ], 'view_roles' => [ 'emergency_physician', 'ed_nurse', 'general_physician', 'doctor', 'ambulance_staff', 'nurse', 'pharmacist', 'receptionist', ], 'refer_roles' => [ 'general_physician', 'doctor', 'nurse', 'pharmacist', 'receptionist', ], 'default_on_paid_plans' => true, ], 'blood_bank' => [ 'label' => 'Blood Bank', 'description' => 'Blood products, cross-match requests, and transfusion counters.', 'department_type' => 'blood_bank', 'department_name' => 'Blood Bank', 'queue_name' => 'Blood Bank', 'queue_prefix' => 'BB', 'nav_label' => 'Blood Bank', 'icon' => 'droplet', 'queue_keywords' => ['blood', 'transfusion', 'crossmatch', 'donor'], 'access' => 'general', 'roles' => [ 'blood_bank_officer', 'blood_bank_manager', 'lab_technician', 'lab_manager', 'emergency_physician', 'ed_nurse', 'surgeon', 'theatre_nurse', ], 'view_roles' => [ 'blood_bank_officer', 'blood_bank_manager', 'lab_technician', 'lab_manager', 'pathologist', 'emergency_physician', 'ed_nurse', 'surgeon', 'theatre_nurse', 'general_physician', 'doctor', 'nurse', ], 'refer_roles' => [ 'general_physician', 'doctor', 'nurse', ], 'default_on_paid_plans' => true, ], 'dentistry' => [ 'label' => 'Dentistry', 'description' => 'Dental chairs, oral consults, and dentistry waiting lists.', 'department_type' => 'dental', 'department_name' => 'Dentistry', 'queue_name' => 'Dentistry', 'queue_prefix' => 'DEN', 'nav_label' => 'Dentistry', 'icon' => 'face-smile', 'queue_keywords' => ['dent', 'dental', 'oral'], 'access' => 'limited', 'roles' => ['dentist'], 'view_roles' => ['dentist', 'general_physician', 'doctor', 'receptionist'], 'refer_roles' => ['general_physician', 'doctor', 'receptionist'], 'specialist_keywords' => ['dent', 'dental', 'oral', 'odont'], ], 'ophthalmology' => [ 'label' => 'Eye care', 'description' => 'Ophthalmology and optometry clinics with dedicated queues.', 'department_type' => 'ophthalmology', 'department_name' => 'Eye care', 'queue_name' => 'Eye care', 'queue_prefix' => 'EYE', 'nav_label' => 'Eye care', 'icon' => 'eye', 'queue_keywords' => ['eye', 'ophthal', 'optom'], 'access' => 'limited', 'roles' => ['ophthalmologist', 'general_physician', 'doctor'], 'view_roles' => [ 'ophthalmologist', 'general_physician', 'doctor', 'receptionist', ], 'refer_roles' => ['general_physician', 'doctor', 'receptionist'], 'specialist_keywords' => ['eye', 'ophthal', 'optom'], ], 'physiotherapy' => [ 'label' => 'Physiotherapy', 'description' => 'Rehab sessions and physiotherapy treatment queues.', 'department_type' => 'physiotherapy', 'department_name' => 'Physiotherapy', 'queue_name' => 'Physiotherapy', 'queue_prefix' => 'PHY', 'nav_label' => 'Physiotherapy', 'icon' => 'arrow-path', 'queue_keywords' => ['physio', 'rehab', 'therapy'], 'access' => 'limited', 'roles' => ['physiotherapist'], 'view_roles' => [ 'physiotherapist', 'general_physician', 'doctor', 'receptionist', ], 'refer_roles' => ['general_physician', 'doctor', 'receptionist'], 'specialist_keywords' => ['physio', 'rehab', 'therapy'], ], 'womens_health' => [ 'label' => "Women's Health (OB/GYN)", 'description' => 'Gynecology, obstetrics, antenatal, labour & delivery, postnatal, and related women\'s health clinics.', 'department_type' => 'womens_health', 'department_name' => "Women's Health", 'queue_name' => "Women's Health", 'queue_prefix' => 'WH', 'nav_label' => "Women's Health", 'icon' => 'home', 'queue_keywords' => ['women', 'obgyn', 'ob/gyn', 'gynae', 'gynec', 'matern', 'antenatal', 'obstetric', 'labour', 'labor'], 'access' => 'limited', 'roles' => [ 'obstetrician', 'gynecologist', 'obgyn', 'midwife', 'labour_ward_nurse', 'nurse', ], 'view_roles' => [ 'obstetrician', 'gynecologist', 'obgyn', 'midwife', 'labour_ward_nurse', 'nurse', 'general_physician', 'doctor', 'pharmacist', 'receptionist', ], 'refer_roles' => [ 'general_physician', 'doctor', 'pharmacist', 'receptionist', ], 'specialist_keywords' => [ 'women', 'obgyn', 'ob/gyn', 'gynae', 'gynecolog', 'obstetric', 'matern', 'antenatal', 'midwif', ], // Configurable service lines (Settings → Modules → Women's Health). // All default on so migrated maternity hospitals keep full surface. 'service_lines' => [ 'gynecology' => ['label' => 'Gynecology', 'default_on' => true], 'obstetrics' => ['label' => 'Obstetrics', 'default_on' => true], 'antenatal' => ['label' => 'Antenatal Clinic', 'default_on' => true], 'labour_delivery' => ['label' => 'Labour & Delivery (Maternity)', 'default_on' => true], 'postnatal' => ['label' => 'Postnatal Care', 'default_on' => true], 'family_planning' => ['label' => 'Family Planning', 'default_on' => true], 'cervical_screening' => ['label' => 'Cervical Screening', 'default_on' => true], 'menopause' => ['label' => 'Menopause Clinic', 'default_on' => true], 'high_risk_pregnancy' => ['label' => 'High-Risk Pregnancy', 'default_on' => true], 'early_pregnancy' => ['label' => 'Early Pregnancy Assessment', 'default_on' => true], ], ], 'radiology' => [ 'label' => 'Radiology', 'description' => 'Imaging requests and radiology service counters.', 'department_type' => 'radiology', 'department_name' => 'Radiology', 'queue_name' => 'Radiology', 'queue_prefix' => 'RAD', 'nav_label' => 'Radiology', 'icon' => 'camera', 'queue_keywords' => ['radio', 'imaging', 'x-ray', 'xray', 'ultrasound', 'ct', 'mri'], 'access' => 'general', 'roles' => [ 'radiologist', 'radiographer', 'emergency_physician', 'ed_nurse', 'surgeon', ], 'view_roles' => [ 'radiologist', 'radiographer', 'emergency_physician', 'ed_nurse', 'surgeon', 'lab_technician', 'lab_manager', 'general_physician', 'doctor', ], 'refer_roles' => [ 'general_physician', 'doctor', ], 'specialist_keywords' => ['radio', 'radiolog', 'imaging'], ], 'cardiology' => [ 'label' => 'Cardiology', 'description' => 'Heart clinics, ECG follow-up, and cardiology waiting lists.', 'department_type' => 'cardiology', 'department_name' => 'Cardiology', 'queue_name' => 'Cardiology', 'queue_prefix' => 'CAR', 'nav_label' => 'Cardiology', 'icon' => 'heart', 'queue_keywords' => ['cardio', 'heart', 'ecg', 'echo'], 'access' => 'restricted', 'roles' => ['cardiologist', 'emergency_physician', 'general_physician', 'doctor'], 'support_roles' => ['ed_nurse'], 'view_roles' => [ 'cardiologist', 'emergency_physician', 'general_physician', 'doctor', 'ed_nurse', ], 'refer_roles' => ['general_physician', 'doctor'], 'specialist_keywords' => ['cardio', 'cardiology', 'heart', 'ecg'], ], 'psychiatry' => [ 'label' => 'Psychiatry', 'description' => 'Mental health consultations and psychiatry clinic queues.', 'department_type' => 'psychiatry', 'department_name' => 'Psychiatry', 'queue_name' => 'Psychiatry', 'queue_prefix' => 'PSY', 'nav_label' => 'Psychiatry', 'icon' => 'chat-bubble-left-right', 'queue_keywords' => ['psych', 'mental', 'behaviour'], 'access' => 'restricted', 'roles' => ['psychiatrist'], 'support_roles' => [], 'view_roles' => [ 'psychiatrist', 'general_physician', 'doctor', ], 'refer_roles' => ['general_physician', 'doctor'], 'specialist_keywords' => ['psych', 'psychiatry', 'mental', 'behaviour'], ], 'pediatrics' => [ 'label' => 'Pediatrics', 'description' => 'Child health clinics and pediatric consultation queues.', 'department_type' => 'pediatrics', 'department_name' => 'Pediatrics', 'queue_name' => 'Pediatrics', 'queue_prefix' => 'PED', 'nav_label' => 'Pediatrics', 'icon' => 'user-group', 'queue_keywords' => ['pedia', 'paedia', 'child', 'infant'], 'access' => 'general', 'roles' => ['pediatrician', 'general_physician', 'doctor'], 'view_roles' => [ 'pediatrician', 'general_physician', 'doctor', 'nurse', 'receptionist', ], 'refer_roles' => [ 'general_physician', 'doctor', 'nurse', 'receptionist', ], // Avoid bare "child" — collides with Child Welfare Clinic specialty labels. 'specialist_keywords' => ['pedia', 'paedia', 'pediatric', 'paediatric', 'infant'], ], 'orthopedics' => [ 'label' => 'Orthopedics', 'description' => 'Bones, joints, fracture clinics, and orthopedic queues.', 'department_type' => 'orthopedics', 'department_name' => 'Orthopedics', 'queue_name' => 'Orthopedics', 'queue_prefix' => 'ORT', 'nav_label' => 'Orthopedics', 'icon' => 'cube', 'queue_keywords' => ['ortho', 'fracture', 'bone', 'joint'], 'access' => 'restricted', 'roles' => ['orthopedist'], 'support_roles' => [], 'view_roles' => [ 'orthopedist', 'general_physician', 'doctor', ], 'refer_roles' => ['general_physician', 'doctor'], 'specialist_keywords' => ['ortho', 'orthopedic', 'orthopaedic', 'fracture'], ], 'ent' => [ 'label' => 'ENT', 'description' => 'Ear, nose, and throat clinics with dedicated queues.', 'department_type' => 'ent', 'department_name' => 'ENT', 'queue_name' => 'ENT', 'queue_prefix' => 'ENT', 'nav_label' => 'ENT', 'icon' => 'speaker-wave', 'queue_keywords' => ['ent', 'ear', 'nose', 'throat', 'otolaryng'], 'access' => 'restricted', 'roles' => ['ent_specialist', 'general_physician', 'doctor'], 'support_roles' => [], 'view_roles' => [ 'ent_specialist', 'general_physician', 'doctor', ], 'refer_roles' => ['general_physician', 'doctor'], 'specialist_keywords' => ['ent', 'otolaryng', 'ear', 'nose', 'throat'], ], 'oncology' => [ 'label' => 'Oncology', 'description' => 'Cancer care clinics, chemo day-care, and oncology queues.', 'department_type' => 'oncology', 'department_name' => 'Oncology', 'queue_name' => 'Oncology', 'queue_prefix' => 'ONC', 'nav_label' => 'Oncology', 'icon' => 'shield-exclamation', 'queue_keywords' => ['oncol', 'cancer', 'chemo'], 'access' => 'restricted', 'roles' => ['oncologist'], 'support_roles' => ['nurse'], 'view_roles' => [ 'oncologist', 'general_physician', 'doctor', 'pharmacist', ], 'refer_roles' => [ 'general_physician', 'doctor', 'pharmacist', ], 'specialist_keywords' => ['oncol', 'cancer', 'chemo'], ], 'renal' => [ 'label' => 'Renal Care', 'description' => 'Dialysis, nephrology clinics, and renal care queues.', 'department_type' => 'renal', 'department_name' => 'Renal Care', 'queue_name' => 'Renal Care', 'queue_prefix' => 'REN', 'nav_label' => 'Renal Care', 'icon' => 'circle-stack', 'queue_keywords' => ['renal', 'dialysis', 'nephro', 'kidney'], 'access' => 'restricted', 'roles' => ['dialysis_nurse'], 'support_roles' => [], 'view_roles' => [ 'dialysis_nurse', 'general_physician', 'doctor', ], 'refer_roles' => ['general_physician', 'doctor'], 'specialist_keywords' => ['renal', 'nephro', 'dialysis', 'kidney'], ], 'surgery' => [ 'label' => 'Surgery', 'description' => 'Surgical OPD, pre-op assessment, and theatre-linked queues.', 'department_type' => 'surgery', 'department_name' => 'Surgery', 'queue_name' => 'Surgery', 'queue_prefix' => 'SUR', 'nav_label' => 'Surgery', 'icon' => 'wrench-screwdriver', 'queue_keywords' => ['surg', 'theatre', 'operat', 'pre-op'], 'access' => 'restricted', 'roles' => ['surgeon', 'theatre_nurse'], 'support_roles' => [], 'view_roles' => [ 'surgeon', 'theatre_nurse', 'general_physician', 'doctor', ], 'refer_roles' => ['general_physician', 'doctor'], 'specialist_keywords' => ['surg', 'theatre', 'operat'], ], 'vaccination' => [ 'label' => 'Vaccination & Immunization', 'description' => 'Immunization clinics, EPI schedules, and vaccine queues.', 'department_type' => 'vaccination', 'department_name' => 'Vaccination', 'queue_name' => 'Vaccination', 'queue_prefix' => 'VAX', 'nav_label' => 'Vaccination', 'icon' => 'shield-check', 'queue_keywords' => ['vaccin', 'immun', 'epi', 'injection'], 'access' => 'general', 'roles' => ['general_physician', 'doctor', 'nurse'], 'view_roles' => [ 'general_physician', 'doctor', 'nurse', 'receptionist', ], 'refer_roles' => ['general_physician', 'doctor', 'receptionist'], 'specialist_keywords' => ['vaccin', 'immun', 'epi'], ], 'pathology' => [ 'label' => 'Pathology', 'description' => 'Clinic histopathology and cytology specialty flow (complementary to the Lab app queue).', 'department_type' => 'pathology', 'department_name' => 'Pathology', 'queue_name' => 'Pathology', 'queue_prefix' => 'PATH', 'nav_label' => 'Pathology', 'icon' => 'document-magnifying-glass', 'queue_keywords' => ['pathol', 'histo', 'cytol', 'biopsy'], 'access' => 'general', 'roles' => [ 'lab_technician', 'lab_manager', 'pathologist', 'emergency_physician', 'ed_nurse', 'surgeon', ], 'view_roles' => [ 'lab_technician', 'lab_manager', 'pathologist', 'emergency_physician', 'ed_nurse', 'surgeon', 'general_physician', 'doctor', ], 'refer_roles' => [ 'general_physician', 'doctor', ], 'specialist_keywords' => ['pathol', 'histo', 'cytol'], ], 'infusion' => [ 'label' => 'Infusion Centre', 'description' => 'IV therapy, infusion chairs, and day-care infusion queues.', 'department_type' => 'infusion', 'department_name' => 'Infusion Centre', 'queue_name' => 'Infusion', 'queue_prefix' => 'INF', 'nav_label' => 'Infusion', 'icon' => 'beaker', 'queue_keywords' => ['infusion', 'iv', 'drip', 'day care'], 'access' => 'general', 'roles' => ['oncologist', 'nurse'], 'view_roles' => [ 'oncologist', 'nurse', 'general_physician', 'doctor', 'pharmacist', ], 'refer_roles' => [ 'general_physician', 'doctor', 'pharmacist', ], 'specialist_keywords' => ['infusion', 'iv therapy', 'day care'], ], 'dermatology' => [ 'label' => 'Dermatology', 'description' => 'Skin clinics, dermatology procedures, and specialty queues.', 'department_type' => 'dermatology', 'department_name' => 'Dermatology', 'queue_name' => 'Dermatology', 'queue_prefix' => 'DER', 'nav_label' => 'Dermatology', 'icon' => 'swatch', 'queue_keywords' => ['derma', 'skin', 'rash'], 'access' => 'restricted', 'roles' => ['dermatologist', 'general_physician', 'doctor'], 'support_roles' => [], 'view_roles' => [ 'dermatologist', 'general_physician', 'doctor', ], 'refer_roles' => ['general_physician', 'doctor'], 'specialist_keywords' => ['derma', 'skin'], ], 'podiatry' => [ 'label' => 'Podiatry', 'description' => 'Foot clinics, diabetic foot care, and podiatry queues.', 'department_type' => 'podiatry', 'department_name' => 'Podiatry', 'queue_name' => 'Podiatry', 'queue_prefix' => 'POD', 'nav_label' => 'Podiatry', 'icon' => 'finger-print', 'queue_keywords' => ['podiat', 'foot', 'diabetic foot'], 'access' => 'restricted', 'roles' => ['podiatrist'], 'support_roles' => [], 'view_roles' => [ 'podiatrist', 'general_physician', 'doctor', ], 'refer_roles' => ['general_physician', 'doctor'], 'specialist_keywords' => ['podiat', 'foot'], ], 'fertility' => [ 'label' => 'Fertility & Reproductive Medicine', 'description' => 'IVF / fertility clinics, embryology, and reproductive medicine queues. Integrates with Women\'s Health via referrals.', 'department_type' => 'fertility', 'department_name' => 'Fertility', 'queue_name' => 'Fertility', 'queue_prefix' => 'FER', 'nav_label' => 'Fertility', 'icon' => 'sparkles', 'queue_keywords' => ['fertil', 'ivf', 'reproduct', 'embryol'], 'access' => 'restricted', 'roles' => ['fertility_specialist', 'embryologist', 'fertility_nurse'], 'support_roles' => [], 'view_roles' => [ 'fertility_specialist', 'embryologist', 'fertility_nurse', 'general_physician', 'doctor', 'obstetrician', 'gynecologist', 'obgyn', ], 'refer_roles' => [ 'general_physician', 'doctor', 'obstetrician', 'gynecologist', 'obgyn', 'midwife', ], 'specialist_keywords' => ['fertil', 'ivf', 'reproduct', 'embryol'], ], 'child_welfare' => [ 'label' => 'Child Welfare Clinic', 'description' => 'Well-child / CWC clinics: intake, growth assessment, care plans, and follow-up.', 'department_type' => 'child_welfare', 'department_name' => 'Child Welfare Clinic', 'queue_name' => 'Child Welfare', 'queue_prefix' => 'CWC', 'nav_label' => 'Child Welfare', 'icon' => 'gift', 'queue_keywords' => ['cwc', 'child welfare', 'well baby', 'well-child', 'welfare clinic'], 'access' => 'general', 'roles' => ['general_physician', 'doctor', 'nurse'], 'view_roles' => [ 'general_physician', 'doctor', 'nurse', 'receptionist', ], 'refer_roles' => ['general_physician', 'doctor', 'receptionist'], // Prefer multi-word / CWC stems — do not use bare "child" (steals pediatrics). 'specialist_keywords' => ['child welfare', 'cwc', 'welfare clinic', 'well baby', 'well-child'], ], 'ambulance' => [ 'label' => 'Ambulance', 'description' => 'EMS / ambulance dispatch board: new calls, dispatch, scene, transport, and facility handover.', 'department_type' => 'ambulance', 'department_name' => 'Ambulance', 'queue_name' => 'Ambulance', 'queue_prefix' => 'AMB', 'nav_label' => 'Ambulance', 'icon' => 'truck', // Avoid ED stems (emergency, casualty, trauma, er, a&e) — those belong to emergency. 'queue_keywords' => ['ambulance', 'ems', 'paramedic', 'prehospital', 'ambulance service'], 'access' => 'general', 'roles' => ['ambulance_staff'], 'view_roles' => [ 'ambulance_staff', 'general_physician', 'doctor', 'receptionist', ], 'refer_roles' => [ 'general_physician', 'doctor', 'receptionist', ], 'specialist_keywords' => ['ambulance', 'ems', 'paramedic', 'prehospital'], ], 'nursing_services' => [ 'label' => 'Nursing Services', 'description' => 'Nursing administration hub: nurse registry, ward allocation, duty roster, and unit clinical shortcuts.', 'department_type' => 'nursing', 'department_name' => 'Nursing Services', 'queue_name' => 'Nursing', 'queue_prefix' => 'NUR', 'nav_label' => 'Nursing', 'icon' => 'user-group', 'queue_keywords' => ['nursing', 'nurse', 'matron', 'ward'], 'access' => 'general', 'roles' => [ 'ed_nurse', 'theatre_nurse', 'labour_ward_nurse', 'fertility_nurse', 'dialysis_nurse', 'midwife', ], 'view_roles' => [ 'ed_nurse', 'theatre_nurse', 'labour_ward_nurse', 'fertility_nurse', 'dialysis_nurse', 'midwife', 'department_manager', 'general_physician', 'doctor', ], 'refer_roles' => [], 'specialist_keywords' => ['nursing services', 'nursing', 'matron'], 'default_on_paid_plans' => true, ], ];