authorizeAbility($request, 'patients.manage'); $this->authorizePatient($request, $patient); if (! filter_var((string) $patient->email, FILTER_VALIDATE_EMAIL)) { return back()->with('error', 'This patient has no valid email on file.'); } $data = $request->validate([ 'subject' => ['required', 'string', 'max:200'], 'body' => ['required', 'string', 'max:5000'], ]); $owner = $this->ownerRef($request); $organization = $this->organization($request); $html = OrganizationBranding::wrapEmailHtml(nl2br(e($data['body'])), $organization); // Patient-facing From display name is the clinic/company, never the Ladill product. $fromName = trim((string) $organization->name) ?: null; $sent = false; $error = null; $via = null; if ($platformEmail->isConfigured()) { $sent = $platformEmail->send( $owner, (string) $patient->email, $data['subject'], $html, $data['body'], $fromName, ); $via = 'suite'; if (! $sent) { $error = $platformEmail->lastError(); } } if (! $sent) { $credential = $credentials->forOrganization($organization); if ($credential->hasValidBird() && ($apiKey = $credential->birdApiKey())) { $sent = $email->send( $apiKey, (string) $credential->bird_from_email, $credential->bird_from_name ?: $fromName, (string) $patient->email, $data['subject'], $html, $data['body'], ); $via = 'bird'; if (! $sent) { $error = $email->lastError() ?: $error; } } elseif (! $platformEmail->isConfigured()) { $error = 'Set a Ladill mailbox in Account → Messaging, or connect Ladill Bird in Integrations.'; } } AuditLogger::record( $owner, $sent ? 'patient.email_sent' : 'patient.email_failed', $patient->organization_id, $owner, Patient::class, $patient->id, [ 'to' => $patient->email, 'subject' => $data['subject'], 'via' => $via, 'error' => $sent ? null : $error, ], ); if (! $sent) { return back()->with('error', $error ?: 'Email could not be sent.'); } return back()->with('success', 'Email sent to '.$patient->email); } public function sendSms( Request $request, Patient $patient, MessagingCredentialsService $credentials, CustomerSmsClient $sms, PlatformSmsClient $platformSms, ): RedirectResponse { $this->authorizeAbility($request, 'patients.manage'); $this->authorizePatient($request, $patient); if (trim((string) $patient->phone) === '') { return back()->with('error', 'This patient has no phone number on file.'); } $data = $request->validate([ 'message' => ['required', 'string', 'max:480'], ]); $owner = $this->ownerRef($request); $organization = $this->organization($request); $credential = $credentials->forOrganization($organization); $sent = false; $error = null; if ($platformSms->isConfigured()) { $sender = $credential->sms_sender_id ?: null; $sent = $platformSms->send($owner, (string) $patient->phone, $data['message'], $sender ? (string) $sender : null); if (! $sent) { $error = $platformSms->lastError(); } } if (! $sent && $credential->hasValidSms() && ($apiKey = $credential->smsApiKey())) { $sent = $sms->send($apiKey, (string) $patient->phone, $data['message'], (string) $credential->sms_sender_id); if (! $sent) { $error = $sms->lastError() ?? $error; } } elseif (! $sent && ! $platformSms->isConfigured()) { $error = 'Connect Ladill SMS in Integrations, or ensure platform SMS is configured (SMS_API_KEY_CARE).'; } AuditLogger::record( $owner, $sent ? 'patient.sms_sent' : 'patient.sms_failed', $patient->organization_id, $owner, Patient::class, $patient->id, [ 'to' => $patient->phone, 'error' => $sent ? null : $error, ], ); if (! $sent) { return back()->with('error', $error ?: 'SMS could not be sent.'); } return back()->with('success', 'SMS sent to '.$patient->phone); } protected function authorizePatient(Request $request, Patient $patient): void { $this->authorizeOwner($request, $patient); abort_unless($patient->organization_id === $this->organization($request)->id, 404); $branchId = app(OrganizationResolver::class)->branchScope($this->member($request)); if ($branchId !== null && $patient->branch_id !== $branchId) { abort(404); } } }