ladill-care/app/Models/CareServicePoint.php

<?php

namespace App\Models;

use App\Models\Concerns\BelongsToOwner;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Support\Str;

class CareServicePoint extends Model
{
    use BelongsToOwner;

    protected $table = 'care_service_points';

    protected $fillable = [
        'uuid', 'owner_ref', 'organization_id', 'service_queue_id',
        'name', 'destination', 'kind', 'ref_id', 'staff_ref',
        'staff_display_name', 'external_key', 'is_active',
    ];

    protected function casts(): array
    {
        return [
            'is_active' => 'boolean',
            'ref_id' => 'integer',
        ];
    }

    protected static function booted(): void
    {
        static::creating(function (CareServicePoint $point) {
            if (! $point->uuid) {
                $point->uuid = (string) Str::uuid();
            }
        });
    }

    public function organization(): BelongsTo
    {
        return $this->belongsTo(Organization::class, 'organization_id');
    }

    public function serviceQueue(): BelongsTo
    {
        return $this->belongsTo(CareServiceQueue::class, 'service_queue_id');
    }

    public function tickets(): HasMany
    {
        return $this->hasMany(CareQueueTicket::class, 'service_point_id');
    }

    /** Public display label (Room 4, Counter 2, etc.). Falls back to name. */
    public function displayDestination(): string
    {
        $destination = trim((string) ($this->destination ?? ''));

        return $destination !== '' ? $destination : (string) $this->name;
    }
}