Bring Frontdesk service-queue console to Queue handoff parity.

Match Care/Queue hand-off UX so visitors keep their ticket number across services.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Http/Controllers/Frontdesk/ServiceQueueController.php

@@ -81,12 +81,30 @@ class ServiceQueueController extends Controller
         ]);
 
         try {
-            $queue->consoleAction($owner, $counterUuid, $validated);
-        } catch (RequestException) {
-            return back()->with('error', 'Queue action failed. Try again.');
+            $result = $queue->consoleAction($owner, $counterUuid, $validated);
+        } catch (RequestException $e) {
+            $message = $e->response?->json('message')
+                ?: $e->response?->json('error')
+                ?: 'Queue action failed. Try again.';
+
+            return back()->with('error', is_string($message) ? $message : 'Queue action failed. Try again.');
         }
 
-        return back()->with('success', 'Queue updated.');
+        $success = match ($validated['action']) {
+            'transfer' => sprintf(
+                'Handed off %s to %s. Ticket number unchanged.',
+                (string) ($result['ticket_number'] ?? 'ticket'),
+                (string) data_get($result, 'queue.name', 'next queue'),
+            ),
+            'call_next' => ! empty($result['ticket_number'])
+                ? "Called {$result['ticket_number']}."
+                : 'No tickets waiting in that queue.',
+            'available' => 'Counter marked available.',
+            'offline' => 'Counter went offline.',
+            default => 'Queue updated.',
+        };
+
+        return back()->with('success', $success);
     }
 
     protected function integrationEnabled(\App\Models\Organization $organization): bool

app/Services/Queue/QueueClient.php

@@ -108,9 +108,13 @@ class QueueClient
 
     /**
      * @param  array<string, mixed>  $payload
+     * @return array<string, mixed>
      */
-    public function consoleAction(string $owner, string $counterUuid, array $payload): void
+    public function consoleAction(string $owner, string $counterUuid, array $payload): array
     {
-        $this->http($owner)->post($this->base().'/counters/'.$counterUuid.'/console', $payload)->throw();
+        $response = $this->http($owner)->post($this->base().'/counters/'.$counterUuid.'/console', $payload);
+        $response->throw();
+
+        return (array) ($response->json('data') ?? []);
     }
 }