Tighten Pro alert caps and move custom badges to Enterprise.

Pro includes 5,000 email and 5,000 SMS host alerts per month with hard
monthly caps; Enterprise is unlimited. Custom badge templates are
Enterprise-only, and plan benefit copy matches the new limits.

app/Http/Controllers/Frontdesk/BadgeController.php

@@ -3,6 +3,7 @@
 namespace App\Http\Controllers\Frontdesk;
 
 use App\Http\Controllers\Controller;
+use App\Http\Controllers\Frontdesk\Concerns\RequiresPlanFeature;
 use App\Http\Controllers\Frontdesk\Concerns\ScopesToAccount;
 use App\Models\Visit;
 use App\Services\Frontdesk\BadgeRenderService;
@@ -14,11 +15,24 @@ use Illuminate\View\View;
 
 class BadgeController extends Controller
 {
+    use RequiresPlanFeature;
     use ScopesToAccount;
 
+    private const FEATURE = 'custom_badge_templates';
+
     public function editTemplate(Request $request): View
     {
         $this->authorizeAbility($request, 'settings.view');
+
+        if ($upgrade = $this->proFeatureUpgradeView(
+            $request,
+            self::FEATURE,
+            'Custom badge templates',
+            'Custom badge layouts and branding are included with Frontdesk Enterprise.',
+        )) {
+            return $upgrade;
+        }
+
         $organization = $this->organization($request);
         $canManage = app(FrontdeskPermissions::class)->isAdmin($this->member($request));
 
@@ -41,6 +55,15 @@ class BadgeController extends Controller
     public function updateTemplate(Request $request): RedirectResponse
     {
         $this->authorizeAbility($request, 'settings.manage');
+
+        if ($deny = $this->denyWithoutFeature(
+            $request,
+            self::FEATURE,
+            'Custom badge templates require Frontdesk Enterprise.',
+        )) {
+            return $deny;
+        }
+
         $organization = $this->organization($request);
 
         $validated = $request->validate([

app/Http/Controllers/Frontdesk/SettingsController.php

@@ -32,6 +32,7 @@ class SettingsController extends Controller
         $monthlyUsage = $usage->forOrganization($organization);
         $plan = $plans->plan($organization);
         $freeEmailAllowance = $plans->freeEmailsPerMonth($organization);
+        $freeSmsAllowance = $plans->freeSmsPerMonth($organization);
         $member = $this->member($request);
         $permissions = app(FrontdeskPermissions::class);
 
@@ -56,6 +57,7 @@ class SettingsController extends Controller
             'proPriceMinor' => $plans->proPricePerBranchMinor(),
             'monthlyUsage' => $monthlyUsage,
             'freeEmailAllowance' => $freeEmailAllowance,
+            'freeSmsAllowance' => $freeSmsAllowance,
             'emailCostFormatted' => $pricing->formatMinor($pricing->emailCostMinor()),
             'smsCostFormatted' => $pricing->formatMinor(
                 $pricing->smsCostMinor('Sample SMS message for pricing display.'),

app/Services/Frontdesk/NotificationBillingService.php

@@ -29,6 +29,14 @@ class NotificationBillingService
 
     public function emailCostMinor(Organization $organization): int
     {
+        // Paid plan monthly cap exhausted — do not offer overage.
+        if ($this->plans->emailAllowanceExhausted(
+            $organization,
+            $this->usage->emailCountThisMonth($organization),
+        )) {
+            return 0;
+        }
+
         if ($this->usesCustomerEmail($organization)) {
             return 0;
         }
@@ -41,8 +49,36 @@ class NotificationBillingService
         return $this->pricing->emailCostMinor();
     }
 
+    public function smsCostMinor(Organization $organization, string $message): int
+    {
+        if ($this->plans->smsAllowanceExhausted(
+            $organization,
+            $this->usage->smsCountThisMonth($organization),
+        )) {
+            return 0;
+        }
+
+        if ($this->usesCustomerSms($organization)) {
+            return 0;
+        }
+
+        $allowance = $this->plans->freeSmsPerMonth($organization);
+        if ($allowance === null || $this->usage->smsCountThisMonth($organization) < $allowance) {
+            return 0;
+        }
+
+        return $this->pricing->smsCostMinor($message);
+    }
+
     public function canAffordEmail(Organization $organization): bool
     {
+        if ($this->plans->emailAllowanceExhausted(
+            $organization,
+            $this->usage->emailCountThisMonth($organization),
+        )) {
+            return false;
+        }
+
         if ($this->usesCustomerEmail($organization)) {
             return true;
         }
@@ -57,11 +93,18 @@ class NotificationBillingService
 
     public function canAffordSms(Organization $organization, string $message): bool
     {
+        if ($this->plans->smsAllowanceExhausted(
+            $organization,
+            $this->usage->smsCountThisMonth($organization),
+        )) {
+            return false;
+        }
+
         if ($this->usesCustomerSms($organization)) {
             return true;
         }
 
-        $cost = $this->pricing->smsCostMinor($message);
+        $cost = $this->smsCostMinor($organization, $message);
         if ($cost <= 0) {
             return true;
         }
@@ -75,6 +118,13 @@ class NotificationBillingService
      */
     public function chargeEmail(Organization $organization, string $reference, string $description): bool
     {
+        if ($this->plans->emailAllowanceExhausted(
+            $organization,
+            $this->usage->emailCountThisMonth($organization),
+        )) {
+            return false;
+        }
+
         if ($this->usesCustomerEmail($organization)) {
             $this->usage->recordEmail($organization, 0);
 
@@ -99,13 +149,20 @@ class NotificationBillingService
 
     public function chargeSms(Organization $organization, string $message, string $reference, string $description): bool
     {
+        if ($this->plans->smsAllowanceExhausted(
+            $organization,
+            $this->usage->smsCountThisMonth($organization),
+        )) {
+            return false;
+        }
+
         if ($this->usesCustomerSms($organization)) {
             $this->usage->recordSms($organization, 0);
 
             return true;
         }
 
-        $cost = $this->pricing->smsCostMinor($message);
+        $cost = $this->smsCostMinor($organization, $message);
         if ($cost <= 0) {
             $this->usage->recordSms($organization, 0);
 

app/Services/Frontdesk/NotificationDispatcher.php

@@ -213,7 +213,7 @@ class NotificationDispatcher
                         'organization_id' => $organization->id,
                     ]);
                 } elseif (! $this->billing->canAffordEmail($organization)) {
-                    Log::info('Frontdesk host email skipped — insufficient wallet balance', [
+                    Log::info('Frontdesk host email skipped — plan allowance exhausted or insufficient wallet balance', [
                         'host_id' => $host->id,
                         'organization_id' => $organization->id,
                     ]);
@@ -261,7 +261,7 @@ class NotificationDispatcher
                         'organization_id' => $organization->id,
                     ]);
                 } elseif (! $this->billing->canAffordSms($organization, $smsBody)) {
-                    Log::info('Frontdesk host SMS skipped — insufficient wallet balance', [
+                    Log::info('Frontdesk host SMS skipped — plan allowance exhausted or insufficient wallet balance', [
                         'host_id' => $host->id,
                         'organization_id' => $organization->id,
                     ]);

app/Services/Frontdesk/NotificationUsageService.php

@@ -27,6 +27,11 @@ class NotificationUsageService
         return (int) $this->forOrganization($organization)->email_count;
     }
 
+    public function smsCountThisMonth(Organization $organization): int
+    {
+        return (int) $this->forOrganization($organization)->sms_count;
+    }
+
     public function recordEmail(Organization $organization, int $chargedMinor = 0): void
     {
         $usage = $this->forOrganization($organization);
@@ -36,7 +41,7 @@ class NotificationUsageService
         }
     }
 
-    public function recordSms(Organization $organization, int $chargedMinor): void
+    public function recordSms(Organization $organization, int $chargedMinor = 0): void
     {
         $usage = $this->forOrganization($organization);
         $usage->increment('sms_count');

app/Services/Frontdesk/PlanService.php

@@ -49,7 +49,10 @@ class PlanService
         ];
     }
 
-    /** Null means unlimited included host emails (Pro / Enterprise). */
+    /**
+     * Included host emails per calendar month.
+     * Null means unlimited (Enterprise). Free/Pro use finite allowances.
+     */
     public function freeEmailsPerMonth(Organization $organization): ?int
     {
         $value = config('frontdesk.plans.'.$this->planKey($organization).'.free_emails_per_month', 100);
@@ -57,6 +60,44 @@ class PlanService
         return $value === null ? null : (int) $value;
     }
 
+    /**
+     * Included host SMS per calendar month.
+     * Null means unlimited (Enterprise). 0 means none included.
+     */
+    public function freeSmsPerMonth(Organization $organization): ?int
+    {
+        $plan = (array) config('frontdesk.plans.'.$this->planKey($organization), []);
+        if (! array_key_exists('free_sms_per_month', $plan)) {
+            return 0;
+        }
+
+        $value = $plan['free_sms_per_month'];
+
+        return $value === null ? null : (int) $value;
+    }
+
+    /**
+     * Paid plans with a finite allowance stop sending once the monthly cap is hit.
+     * Free keeps pay-as-you-go after its free email allowance.
+     */
+    public function emailAllowanceExhausted(Organization $organization, int $sentThisMonth): bool
+    {
+        $allowance = $this->freeEmailsPerMonth($organization);
+
+        return $this->hasPaidPlan($organization)
+            && $allowance !== null
+            && $sentThisMonth >= $allowance;
+    }
+
+    public function smsAllowanceExhausted(Organization $organization, int $sentThisMonth): bool
+    {
+        $allowance = $this->freeSmsPerMonth($organization);
+
+        return $this->hasPaidPlan($organization)
+            && $allowance !== null
+            && $sentThisMonth >= $allowance;
+    }
+
     public function activeBranchCount(Organization $organization): int
     {
         return Branch::query()

config/frontdesk.php

@@ -132,6 +132,8 @@ return [
             'max_branches' => 1,
             'max_kiosk_devices' => 1,
             'free_emails_per_month' => (int) env('FRONTDESK_FREE_EMAILS_PER_MONTH', 100),
+            // Free has no included SMS — billed per segment (or customer SMS key).
+            'free_sms_per_month' => (int) env('FRONTDESK_FREE_SMS_PER_MONTH', 0),
             'features' => [
                 'check_in',
                 'hosts',
@@ -152,9 +154,9 @@ return [
             ),
             'max_branches' => null,
             'max_kiosk_devices' => null,
-            'free_emails_per_month' => env('FRONTDESK_PRO_FREE_EMAILS_PER_MONTH') !== null
-                ? (int) env('FRONTDESK_PRO_FREE_EMAILS_PER_MONTH')
-                : null,
+            // 5,000 email + 5,000 SMS host alerts / month (10,000 combined).
+            'free_emails_per_month' => (int) env('FRONTDESK_PRO_FREE_EMAILS_PER_MONTH', 5000),
+            'free_sms_per_month' => (int) env('FRONTDESK_PRO_FREE_SMS_PER_MONTH', 5000),
             'features' => [
                 'check_in',
                 'hosts',
@@ -165,7 +167,6 @@ return [
                 'integrations',
                 'webhooks',
                 'scheduled_reports',
-                'custom_badge_templates',
             ],
         ],
         'enterprise' => [
@@ -174,7 +175,9 @@ return [
             'price_minor_per_branch' => (int) env('FRONTDESK_ENTERPRISE_PRICE_PER_BRANCH_MINOR', 199000),
             'max_branches' => null,
             'max_kiosk_devices' => null,
+            // null = unlimited host email / SMS alerts.
             'free_emails_per_month' => null,
+            'free_sms_per_month' => null,
             'features' => [
                 'check_in',
                 'hosts',

resources/views/frontdesk/pro/index.blade.php

@@ -101,10 +101,10 @@
                     <li>Ladill-provided visitor kiosks</li>
                     <li>Multi-branch locations & buildings</li>
                     <li>Team roles & invitations</li>
-                    <li>Unlimited host email alerts</li>
+                    <li>5,000 host email alerts / month</li>
+                    <li>5,000 host SMS alerts / month</li>
                     <li>Webhooks & iCal feeds</li>
                     <li>Scheduled report exports</li>
-                    <li>Custom badge templates</li>
                     <li>Unlimited kiosk software (billed per branch)</li>
                 </ul>
                 <div class="mt-6">
@@ -119,7 +119,7 @@
                             @endif
                             .
                         </p>
-                        <p class="mt-2 text-xs text-slate-400">SMS host alerts bill at platform rates from your wallet.</p>
+                        <p class="mt-2 text-xs text-slate-400">Pro includes 5,000 email and 5,000 SMS host alerts per month. Upgrade to Enterprise for unlimited alerts.</p>
                         @if ($canManage)
                             <form method="post" action="{{ route('frontdesk.pro.expand-branches') }}" class="mt-4 space-y-2"
                                   x-data="{ seats: {{ (int) $billedBranches + 1 }}, rate: {{ (int) $proPricePerBranchMinor }}, current: {{ (int) $billedBranches }} }">
@@ -172,7 +172,8 @@
                 </p>
                 <ul class="mt-5 flex-1 space-y-2 text-sm text-slate-200">
                     <li>Everything in Pro</li>
-                    <li>Ladill-provided visitor kiosks</li>
+                    <li>Unlimited host email & SMS alerts</li>
+                    <li>Custom badge templates</li>
                     <li>Custom integrations</li>
                     <li>Volume SMS rates</li>
                     <li>Dedicated support & SLA</li>

resources/views/frontdesk/settings/edit.blade.php

@@ -8,8 +8,14 @@
             <x-settings.card title="Plan & usage" description="Subscription limits and notification billing for {{ $organization->name }}.">
                 <div class="flex flex-col gap-4 sm:flex-row sm:items-start sm:justify-between">
                     <p class="text-sm leading-6 text-slate-600">
-                        @if ($hasPaidPlan)
-                            <span class="font-medium text-indigo-700">{{ $plan['label'] ?? 'Pro' }}</span> — Ladill-provided visitor kiosks, unlimited kiosk software, integrations, and unlimited host emails, billed per branch (SMS still billed per segment).
+                        @if ($isEnterprise)
+                            <span class="font-medium text-indigo-700">Enterprise</span> — unlimited host email &amp; SMS alerts, custom badge templates, integrations, billed per branch.
+                            @if ($billedBranches > 0)
+                                Billed for {{ $billedBranches }} {{ str('branch')->plural($billedBranches) }}
+                                ({{ $activeBranchCount }} active).
+                            @endif
+                        @elseif ($hasPaidPlan)
+                            <span class="font-medium text-indigo-700">Pro</span> — Ladill-provided visitor kiosks, integrations, and 5,000 email + 5,000 SMS host alerts / month, billed per branch.
                             @if ($billedBranches > 0)
                                 Billed for {{ $billedBranches }} {{ str('branch')->plural($billedBranches) }}
                                 ({{ $activeBranchCount }} active).
@@ -29,20 +35,34 @@
                         <dt class="text-slate-500">Host emails this month</dt>
                         <dd class="mt-0.5 font-semibold text-slate-900">
                             @if ($freeEmailAllowance === null)
-                                {{ number_format($monthlyUsage->email_count) }} sent (unlimited on paid plans)
+                                {{ number_format($monthlyUsage->email_count) }} sent (unlimited)
                             @else
-                                {{ number_format($monthlyUsage->email_count) }} / {{ number_format($freeEmailAllowance) }} free
+                                {{ number_format($monthlyUsage->email_count) }} / {{ number_format($freeEmailAllowance) }} included
                             @endif
                         </dd>
                     </div>
                     <div>
                         <dt class="text-slate-500">Host SMS this month</dt>
-                        <dd class="mt-0.5 font-semibold text-slate-900">{{ number_format($monthlyUsage->sms_count) }} sent</dd>
+                        <dd class="mt-0.5 font-semibold text-slate-900">
+                            @if ($freeSmsAllowance === null)
+                                {{ number_format($monthlyUsage->sms_count) }} sent (unlimited)
+                            @elseif ($freeSmsAllowance > 0)
+                                {{ number_format($monthlyUsage->sms_count) }} / {{ number_format($freeSmsAllowance) }} included
+                            @else
+                                {{ number_format($monthlyUsage->sms_count) }} sent
+                            @endif
+                        </dd>
                     </div>
                 </dl>
                 <p class="mt-4 text-xs leading-5 text-slate-500">
+                    @if ($isEnterprise)
+                        Host email and SMS alerts are unlimited on Enterprise.
+                    @elseif ($hasPaidPlan)
+                        Pro includes 5,000 email and 5,000 SMS alerts per month. Upgrade to Enterprise for unlimited alerts and custom badge templates.
+                    @else
                         Email {{ $emailCostFormatted }} each after free allowance · SMS from {{ $smsCostFormatted }} per segment — charged to your
                         <a href="{{ route('frontdesk.wallet') }}" class="font-medium text-indigo-600 underline">Ladill wallet</a>.
+                    @endif
                 </p>
             </x-settings.card>
         @endif

resources/views/frontdesk/settings/pro-feature.blade.php

@@ -6,13 +6,13 @@
             <span class="font-medium text-slate-900">{{ $title }}</span>
         </div>
 
-        <x-settings.card title="Upgrade to Pro">
+        <x-settings.card title="Upgrade your plan">
             <p class="text-sm text-slate-600">
-                GHS {{ number_format($proPriceMinor / 100, 0) }} / branch / month from your Ladill wallet —
-                provided visitor kiosks, multi-branch locations, team roles, integrations, and more.
+                GHS {{ number_format($proPriceMinor / 100, 0) }} / branch / month for Pro from your Ladill wallet —
+                provided visitor kiosks, multi-branch locations, team roles, and integrations. Enterprise adds unlimited alerts and custom badge templates.
             </p>
             <div class="mt-4 flex flex-wrap items-center gap-3">
-                <a href="{{ route('frontdesk.pro.index') }}" class="btn-primary">View Pro plans</a>
+                <a href="{{ route('frontdesk.pro.index') }}" class="btn-primary">View plans</a>
                 <a href="{{ route('frontdesk.wallet') }}" class="text-sm font-medium text-indigo-600 hover:text-indigo-800">Top up wallet</a>
             </div>
         </x-settings.card>

tests/Feature/FrontdeskNotificationBillingTest.php

@@ -242,7 +242,7 @@ class FrontdeskNotificationBillingTest extends TestCase
             ->assertSee('Upgrade to Pro');
     }
 
-    public function test_pro_plan_emails_record_usage_without_wallet_debit(): void
+    public function test_pro_plan_emails_within_allowance_skip_wallet_debit(): void
     {
         Http::fake([
             'billing.test/can-afford*' => Http::response(['affordable' => true]),
@@ -260,7 +260,7 @@ class FrontdeskNotificationBillingTest extends TestCase
         NotificationUsage::create([
             'organization_id' => $this->organization->id,
             'period' => now()->format('Y-m'),
-            'email_count' => 10_000,
+            'email_count' => 4_999,
         ]);
 
         $host = Host::create([
@@ -284,10 +284,96 @@ class FrontdeskNotificationBillingTest extends TestCase
         Http::assertNotSent(fn ($request) => str_contains($request->url(), '/debit'));
 
         $usage = NotificationUsage::where('organization_id', $this->organization->id)->first();
-        $this->assertSame(10_001, $usage->email_count);
+        $this->assertSame(5_000, $usage->email_count);
         $this->assertSame(0, $usage->email_charged_minor);
     }
 
+    public function test_pro_plan_stops_email_after_monthly_allowance(): void
+    {
+        Http::fake([
+            'billing.test/can-afford*' => Http::response(['affordable' => true]),
+            'billing.test/debit' => Http::response(['ok' => true]),
+            '*/api/smtp/send' => Http::response(['success' => true]),
+        ]);
+
+        $this->organization->update([
+            'settings' => array_merge($this->organization->settings ?? [], [
+                'plan' => 'pro',
+                'plan_expires_at' => now()->addMonth()->toIso8601String(),
+            ]),
+        ]);
+
+        NotificationUsage::create([
+            'organization_id' => $this->organization->id,
+            'period' => now()->format('Y-m'),
+            'email_count' => 5_000,
+        ]);
+
+        $host = Host::create([
+            'owner_ref' => $this->owner->public_id,
+            'organization_id' => $this->organization->id,
+            'name' => 'Capped Host',
+            'email' => 'capped@example.com',
+            'is_available' => true,
+        ]);
+
+        $this->actingAs($this->owner)
+            ->post(route('frontdesk.visits.store'), [
+                'full_name' => 'Capped Guest',
+                'host_id' => $host->id,
+                'visitor_type' => 'visitor',
+                'policies_accepted' => '1',
+            ])
+            ->assertRedirect();
+
+        Http::assertNotSent(fn ($request) => str_contains($request->url(), '/api/smtp/send'));
+
+        $usage = NotificationUsage::where('organization_id', $this->organization->id)->first();
+        $this->assertSame(5_000, $usage->email_count);
+    }
+
+    public function test_enterprise_plan_emails_are_unlimited(): void
+    {
+        Http::fake([
+            'billing.test/can-afford*' => Http::response(['affordable' => true]),
+            'billing.test/debit' => Http::response(['ok' => true]),
+            '*/api/smtp/send' => Http::response(['success' => true]),
+        ]);
+
+        $this->organization->update([
+            'settings' => array_merge($this->organization->settings ?? [], [
+                'plan' => 'enterprise',
+                'plan_expires_at' => now()->addMonth()->toIso8601String(),
+            ]),
+        ]);
+
+        NotificationUsage::create([
+            'organization_id' => $this->organization->id,
+            'period' => now()->format('Y-m'),
+            'email_count' => 50_000,
+        ]);
+
+        $host = Host::create([
+            'owner_ref' => $this->owner->public_id,
+            'organization_id' => $this->organization->id,
+            'name' => 'Ent Host',
+            'email' => 'ent@example.com',
+            'is_available' => true,
+        ]);
+
+        $this->actingAs($this->owner)
+            ->post(route('frontdesk.visits.store'), [
+                'full_name' => 'Ent Guest',
+                'host_id' => $host->id,
+                'visitor_type' => 'visitor',
+                'policies_accepted' => '1',
+            ])
+            ->assertRedirect();
+
+        Http::assertSent(fn ($request) => str_contains($request->url(), '/api/smtp/send'));
+        Http::assertNotSent(fn ($request) => str_contains($request->url(), '/debit'));
+    }
+
     public function test_linked_user_still_gets_in_app_notification(): void
     {
         Notification::fake();

tests/Feature/FrontdeskPhase8Test.php

@@ -61,8 +61,15 @@ class FrontdeskPhase8Test extends TestCase
         ]);
     }
 
-    public function test_badge_template_settings_can_be_updated(): void
+    public function test_badge_template_settings_can_be_updated_on_enterprise(): void
     {
+        $this->organization->update([
+            'settings' => array_merge($this->organization->settings ?? [], [
+                'plan' => 'enterprise',
+                'plan_expires_at' => now()->addYear()->toIso8601String(),
+            ]),
+        ]);
+
         $this->actingAs($this->user)
             ->put(route('frontdesk.settings.badge.update'), [
                 'show_photo' => '1',
@@ -80,6 +87,30 @@ class FrontdeskPhase8Test extends TestCase
         $this->assertFalse($settings['badge_template']['show_company']);
     }
 
+    public function test_badge_template_requires_enterprise(): void
+    {
+        $this->organization->update([
+            'settings' => array_merge($this->organization->settings ?? [], [
+                'plan' => 'pro',
+                'plan_expires_at' => now()->addMonth()->toIso8601String(),
+            ]),
+        ]);
+
+        $this->actingAs($this->user)
+            ->get(route('frontdesk.settings.badge'))
+            ->assertOk()
+            ->assertSee('Upgrade your plan');
+
+        $this->actingAs($this->user)
+            ->put(route('frontdesk.settings.badge.update'), [
+                'show_photo' => '1',
+                'show_qr' => '1',
+                'primary_color' => '#00ff00',
+            ])
+            ->assertRedirect(route('frontdesk.pro.index'))
+            ->assertSessionHas('error');
+    }
+
     public function test_check_in_stores_photo_from_base64(): void
     {
         $png = 'data:image/png;base64,'.base64_encode(UploadedFile::fake()->image('photo.png')->getContent());