diff --git a/app/Http/Controllers/Api/Mini/SupportController.php b/app/Http/Controllers/Api/Mini/SupportController.php
index 874556c..b200a7c 100644
--- a/app/Http/Controllers/Api/Mini/SupportController.php
+++ b/app/Http/Controllers/Api/Mini/SupportController.php
@@ -2,46 +2,55 @@
 
 namespace App\Http\Controllers\Api\Mini;
 
+use App\Http\Controllers\Api\Concerns\CallsIdentityApi;
 use App\Http\Controllers\Controller;
-use App\Services\Afia\AfiaService;
 use Illuminate\Http\JsonResponse;
 use Illuminate\Http\Request;
 
+/**
+ * Support tickets — proxies to the central support system (auth.ladill.com),
+ * so tickets land in the same admin support queue as every other Ladill app.
+ */
 class SupportController extends Controller
 {
-    public function chat(Request $request, AfiaService $afia): JsonResponse
+    use CallsIdentityApi;
+
+    public function tickets(): JsonResponse
     {
-        $validated = $request->validate([
-            'message' => ['required', 'string', 'max:2000'],
-            'history' => ['nullable', 'array', 'max:20'],
-            'history.*.role' => ['nullable', 'string'],
-            'history.*.text' => ['nullable', 'string'],
+        $response = $this->identitySend('GET', '/api/identity/support/tickets?user='.urlencode((string) ladill_account()->public_id), []);
+
+        return response()->json(['data' => $response->json('data', [])]);
+    }
+
+    public function ticket(int $ticket): JsonResponse
+    {
+        $response = $this->identitySend(
+            'GET',
+            '/api/identity/support/tickets/'.$ticket.'?user='.urlencode((string) ladill_account()->public_id),
+            [],
+        );
+
+        if ($response->status() === 404) {
+            return response()->json(['message' => 'Ticket not found.'], 404);
+        }
+
+        return response()->json(['data' => $response->json('data')]);
+    }
+
+    public function store(Request $request): JsonResponse
+    {
+        $data = $request->validate([
+            'subject' => ['required', 'string', 'max:255'],
+            'message' => ['required', 'string', 'max:5000'],
+            'priority' => ['sometimes', 'in:low,normal,high'],
         ]);
 
-        if (! $afia->enabled()) {
-            return response()->json(['message' => 'Support chat is not available right now.'], 503);
-        }
+        $response = $this->identitySend('POST', '/api/identity/support/tickets', array_merge(
+            ['user' => ladill_account()->public_id],
+            $data,
+        ));
+        $this->rethrowValidation($response, 'subject');
 
-        try {
-            $reply = $afia->chat(trim($validated['message']), $validated['history'] ?? [], $this->context());
-        } catch (\Throwable $e) {
-            report($e);
-
-            return response()->json(['message' => 'We could not respond right now. Please try again.'], 502);
-        }
-
-        return response()->json(['data' => ['reply' => $reply]]);
-    }
-
-    /** @return array<string, mixed> */
-    private function context(): array
-    {
-        $account = ladill_account();
-
-        return [
-            'app' => 'Ladill Mini',
-            'description' => 'Ladill Mini is a payments app: merchants create payment QR codes and links, collect payments, and track takings and payouts.',
-            'account_name' => $account?->name,
-        ];
+        return response()->json(['data' => $response->json('data')], 201);
     }
 }
diff --git a/routes/api.php b/routes/api.php
index b9e11b5..4299747 100644
--- a/routes/api.php
+++ b/routes/api.php
@@ -55,6 +55,8 @@ Route::prefix('v1')->group(function () {
         Route::get('/mini/wallet/withdrawals', [MiniWalletController::class, 'withdrawals'])->name('api.mini.wallet.withdrawals');
         Route::post('/mini/wallet/withdraw', [MiniWalletController::class, 'withdraw'])->name('api.mini.wallet.withdraw');
 
-        Route::post('/mini/support/chat', [MiniSupportController::class, 'chat'])->name('api.mini.support.chat');
+        Route::get('/mini/support/tickets', [MiniSupportController::class, 'tickets'])->name('api.mini.support.tickets');
+        Route::post('/mini/support/tickets', [MiniSupportController::class, 'store'])->name('api.mini.support.tickets.store');
+        Route::get('/mini/support/tickets/{ticket}', [MiniSupportController::class, 'ticket'])->whereNumber('ticket')->name('api.mini.support.ticket');
     });
 });