Allow Care service API to issue tickets.

Care needs POST /tickets on the service-auth stack so check-in and
department handoffs can create queue tickets without Sanctum.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Http/Controllers/Api/TicketController.php

@@ -57,6 +57,7 @@ class TicketController extends Controller
             'customer_email' => ['nullable', 'email', 'max:255'],
             'priority' => ['nullable', 'string', 'in:'.implode(',', array_keys(config('qms.ticket_priorities')))],
             'source' => ['nullable', 'string', 'in:'.implode(',', array_keys(config('qms.ticket_sources')))],
+            'metadata' => ['nullable', 'array'],
         ]);
 
         $queue = ServiceQueue::where('uuid', $validated['service_queue_id'])->firstOrFail();
@@ -66,6 +67,7 @@ class TicketController extends Controller
             ...$validated,
             'source' => $validated['source'] ?? 'api',
             'actor_ref' => $owner,
+            'metadata' => $validated['metadata'] ?? null,
         ]);
 
         return response()->json(['data' => TicketPresenter::toArray($ticket)], 201);