isaacclad/ladill-queue
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Add service-point routing so call-next cannot steal assigned tickets.
Deploy Ladill Queue / deploy (push) Successful in 2m17s
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Counters gain destination/staff metadata; tickets can be pre-assigned to a
service point with assigned_only queues for healthcare while shared_pool
preserves generic bank/government behavior. Display and announcements expose
ticket, staff, and destination clearly for Care and public boards.

Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
isaacclad
2026-07-17 17:21:56 +00:00
co-authored by Cursor
parent 2d1f8c1eff
commit 0854b431bc
17 changed files with 753 additions and 42 deletions
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app/Services/Qms/TicketPresenter.php
+43 -4
View File
@@ -11,6 +11,12 @@ class TicketPresenter
*/
public static function toArray(Ticket $ticket, bool $includeQr = true): array
{
$ticket->loadMissing(['serviceQueue', 'counter', 'assignedCounter']);
$serving = $ticket->counter;
$assigned = $ticket->assignedCounter;
$point = $serving ?? $assigned;
return [
'uuid' => $ticket->uuid,
'ticket_number' => $ticket->ticket_number,
@@ -28,13 +34,46 @@ class TicketPresenter
'name' => $ticket->serviceQueue->name,
'prefix' => $ticket->serviceQueue->prefix,
'color' => $ticket->serviceQueue->color,
'routing_mode' => $ticket->serviceQueue->routingMode(),
] : null,
'counter' => $ticket->counter ? [
'uuid' => $ticket->counter->uuid,
'name' => $ticket->counter->name,
] : null,
'counter' => $serving ? self::serializePoint($serving) : null,
'assigned_counter' => $assigned ? self::serializePoint($assigned) : null,
'destination' => $point?->displayDestination(),
'staff_display_name' => $point?->staff_display_name,
'announcement_text' => self::announcementText($ticket, $point),
'track_url' => $includeQr ? route('qms.mobile.show', $ticket->qr_token) : null,
'barcode' => $ticket->barcode,
];
}
/**
* @return array<string, mixed>
*/
public static function serializePoint(\App\Models\Counter $counter): array
{
return [
'uuid' => $counter->uuid,
'name' => $counter->name,
'destination' => $counter->displayDestination(),
'staff_ref' => $counter->staff_ref,
'staff_display_name' => $counter->staff_display_name,
'code' => $counter->code,
];
}
public static function announcementText(Ticket $ticket, ?\App\Models\Counter $point): ?string
{
if (! $point) {
return $ticket->ticket_number;
}
$parts = array_values(array_filter([
$ticket->ticket_number,
$point->staff_display_name ?: null,
$ticket->serviceQueue?->name,
$point->displayDestination(),
]));
return implode(', ', $parts);
}
}