Gate ticket handoff as Pro; reorder settings cards.

Transfer between queues requires Pro (console UI, API, and plans copy).
Branches & team now sits after Organization on the settings page.

app/Http/Controllers/Api/ConsoleApiController.php

@@ -5,8 +5,10 @@ namespace App\Http\Controllers\Api;
 use App\Http\Controllers\Api\Concerns\ScopesApiToAccount;
 use App\Http\Controllers\Controller;
 use App\Models\Counter;
+use App\Models\Organization;
 use App\Models\ServiceQueue;
 use App\Models\Ticket;
+use App\Services\Qms\PlanService;
 use App\Services\Qms\QueueEngine;
 use App\Services\Qms\TicketPresenter;
 use Illuminate\Http\JsonResponse;
@@ -18,6 +20,7 @@ class ConsoleApiController extends Controller
 
     public function __construct(
         protected QueueEngine $engine,
+        protected PlanService $plans,
     ) {}
 
     public function show(Request $request, Counter $counter): JsonResponse
@@ -25,6 +28,8 @@ class ConsoleApiController extends Controller
         $this->authorizeAbility($request, 'console.use');
         $this->authorizeOwner($request, $counter);
         $owner = $this->ownerRef($request);
+        $organization = $this->organization($request);
+        $canTransfer = $this->plans->hasFeature($organization, 'transfer');
 
         $counter->load(['serviceQueues', 'branch']);
 
@@ -42,12 +47,14 @@ class ConsoleApiController extends Controller
             )];
         });
 
-        $allQueues = ServiceQueue::owned($owner)
-            ->where('organization_id', $counter->organization_id)
-            ->where('branch_id', $counter->branch_id)
-            ->where('is_active', true)
-            ->orderBy('name')
-            ->get(['uuid', 'name', 'prefix']);
+        $allQueues = $canTransfer
+            ? ServiceQueue::owned($owner)
+                ->where('organization_id', $counter->organization_id)
+                ->where('branch_id', $counter->branch_id)
+                ->where('is_active', true)
+                ->orderBy('name')
+                ->get(['uuid', 'name', 'prefix'])
+            : collect();
 
         return response()->json([
             'data' => [
@@ -65,6 +72,7 @@ class ConsoleApiController extends Controller
                 ]),
                 'waiting_by_queue' => $waitingByQueue,
                 'transfer_queues' => $allQueues,
+                'can_transfer' => $canTransfer,
             ],
         ]);
     }
@@ -137,6 +145,12 @@ class ConsoleApiController extends Controller
         ?string $reason,
         string $actor,
     ): Ticket {
+        $organization = Organization::query()->findOrFail($counter->organization_id);
+        abort_unless(
+            $this->plans->hasFeature($organization, 'transfer'),
+            403,
+            'Handing off tickets between queues requires Queue Pro.',
+        );
         abort_if($toQueueUuid === '', 422, 'to_queue_uuid is required for transfer.');
 
         $toQueue = ServiceQueue::where('uuid', $toQueueUuid)->firstOrFail();

app/Http/Controllers/Api/TicketController.php

@@ -6,6 +6,7 @@ use App\Http\Controllers\Api\Concerns\ScopesApiToAccount;
 use App\Http\Controllers\Controller;
 use App\Models\ServiceQueue;
 use App\Models\Ticket;
+use App\Services\Qms\PlanService;
 use App\Services\Qms\QueueEngine;
 use App\Services\Qms\TicketPresenter;
 use Illuminate\Http\JsonResponse;
@@ -17,6 +18,7 @@ class TicketController extends Controller
 
     public function __construct(
         protected QueueEngine $engine,
+        protected PlanService $plans,
     ) {}
 
     public function index(Request $request): JsonResponse
@@ -108,6 +110,11 @@ class TicketController extends Controller
         ]);
 
         if ($validated['action'] === 'transfer') {
+            abort_unless(
+                $this->plans->hasFeature($this->organization($request), 'transfer'),
+                403,
+                'Handing off tickets between queues requires Queue Pro.',
+            );
             $toQueue = ServiceQueue::where('uuid', $validated['to_queue_id'])->firstOrFail();
             $this->authorizeOwner($request, $toQueue);
             $result = $this->engine->transfer($ticket, $toQueue, null, $validated['reason'] ?? null, $actor);

app/Http/Controllers/Qms/ConsoleController.php

@@ -7,7 +7,7 @@ use App\Http\Controllers\Qms\Concerns\ScopesToAccount;
 use App\Models\Counter;
 use App\Models\ServiceQueue;
 use App\Models\Ticket;
-use App\Services\Qms\OrganizationResolver;
+use App\Services\Qms\PlanService;
 use App\Services\Qms\QueueEngine;
 use Illuminate\Http\RedirectResponse;
 use Illuminate\Http\Request;
@@ -19,6 +19,7 @@ class ConsoleController extends Controller
 
     public function __construct(
         protected QueueEngine $engine,
+        protected PlanService $plans,
     ) {}
 
     public function show(Request $request, Counter $counter): View
@@ -26,6 +27,7 @@ class ConsoleController extends Controller
         $this->authorizeAbility($request, 'console.use');
         $this->authorizeOwner($request, $counter);
         $owner = $this->ownerRef($request);
+        $organization = $this->organization($request);
 
         $counter->load(['serviceQueues', 'branch']);
         $queues = $counter->serviceQueues;
@@ -41,14 +43,24 @@ class ConsoleController extends Controller
             return [$queue->id => $this->engine->waitingTickets($queue, 10)];
         });
 
-        $allQueues = ServiceQueue::owned($owner)
-            ->where('organization_id', $counter->organization_id)
-            ->where('branch_id', $counter->branch_id)
-            ->where('is_active', true)
-            ->orderBy('name')
-            ->get();
+        $canTransfer = $this->plans->hasFeature($organization, 'transfer');
+        $allQueues = $canTransfer
+            ? ServiceQueue::owned($owner)
+                ->where('organization_id', $counter->organization_id)
+                ->where('branch_id', $counter->branch_id)
+                ->where('is_active', true)
+                ->orderBy('name')
+                ->get()
+            : collect();
 
-        return view('qms.console.show', compact('counter', 'queues', 'currentTicket', 'waitingByQueue', 'allQueues'));
+        return view('qms.console.show', compact(
+            'counter',
+            'queues',
+            'currentTicket',
+            'waitingByQueue',
+            'allQueues',
+            'canTransfer',
+        ));
     }
 
     public function action(Request $request, Counter $counter): RedirectResponse
@@ -65,6 +77,12 @@ class ConsoleController extends Controller
             'reason' => ['nullable', 'string', 'max:500'],
         ]);
 
+        if ($validated['action'] === 'transfer' && ! $this->plans->hasFeature($this->organization($request), 'transfer')) {
+            return redirect()
+                ->route('qms.pro.index')
+                ->with('error', 'Handing off tickets between queues requires Queue Pro.');
+        }
+
         try {
             $message = match ($validated['action']) {
                 'call_next' => $this->handleCallNext($counter, (int) $validated['queue_id'], $actor),