Require package reinstall after industry change and wipe old queues.

Changing industry now flags a pending reinstall with an app banner; reinstall clears queues, tickets, and service points before applying the new template.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Http/Controllers/Qms/SettingsController.php

@@ -35,6 +35,8 @@ class SettingsController extends Controller
             ?? data_get($organization->settings, 'industry')
             ?? 'custom';
         $activePackage = $packages->get($packageKey);
+        $selectedIndustry = data_get($organization->settings, 'industry', $packageKey);
+        $selectedPackage = $packages->get($selectedIndustry) ?? $activePackage;
 
         return view('qms.settings.edit', [
             'organization' => $organization,
@@ -43,7 +45,9 @@ class SettingsController extends Controller
             'appointmentModes' => config('qms.appointment_modes'),
             'industries' => $packages->labels(),
             'activePackage' => $activePackage,
+            'selectedPackage' => $selectedPackage,
             'packageMeta' => data_get($organization->settings, 'industry_package'),
+            'needsPackageReinstall' => IndustryPackageInstaller::needsReinstall($organization),
             'hasPaidPlan' => $plans->hasPaidPlan($organization),
             'isPro' => $plans->isPro($organization),
             'isEnterprise' => $plans->isEnterprise($organization),
@@ -82,6 +86,7 @@ class SettingsController extends Controller
 
         $settings['appointment_mode'] = $validated['appointment_mode'];
         $previousIndustry = $settings['industry'] ?? null;
+        $installedPackage = data_get($settings, 'industry_package.key');
         if ($industry !== null) {
             $settings['industry'] = $industry;
         }
@@ -95,6 +100,17 @@ class SettingsController extends Controller
         }
         $settings['integrations'] = $integrations;
 
+        $industryChanged = $industry !== null
+            && $industry !== $previousIndustry;
+        $outOfSyncWithPackage = $industry !== null
+            && is_string($installedPackage)
+            && $installedPackage !== ''
+            && $industry !== $installedPackage;
+
+        if ($industryChanged || $outOfSyncWithPackage) {
+            $settings['industry_package_needs_reinstall'] = true;
+        }
+
         $logoPath = $organization->logo_path;
 
         if ($request->boolean('remove_logo')) {
@@ -115,28 +131,21 @@ class SettingsController extends Controller
 
         AuditLogger::record($owner, 'organization.updated', $organization->id, $owner, \App\Models\Organization::class, $organization->id);
 
-        $industryChanged = ($settings['industry'] ?? null) && ($settings['industry'] ?? null) !== $previousIndustry;
         $packageNote = '';
-        if ($industryChanged) {
-            $branch = Branch::query()
-                ->where('organization_id', $organization->id)
-                ->where('is_active', true)
-                ->orderBy('id')
-                ->first();
-            if ($branch) {
-                try {
-                    app(IndustryPackageInstaller::class)->install($organization->fresh(), $branch, $settings['industry'], [
-                        'actor_ref' => $owner,
-                    ]);
-                    $packageNote = ' Industry package re-provisioned.';
-                } catch (\Throwable $e) {
-                    report($e);
-                    $packageNote = ' Settings saved, but industry package re-provision failed — try Reinstall package.';
-                }
-            }
+        if ($industryChanged || $outOfSyncWithPackage) {
+            $label = $registry->get($industry)?->label() ?? $industry;
+            $packageNote = " Industry changed to {$label} — reinstall the industry package to replace queues and service points.";
         }
 
-        return back()->with('success', 'Settings saved.'.$packageNote);
+        $redirect = back()->with('success', 'Settings saved.'.$packageNote);
+        if ($industryChanged || $outOfSyncWithPackage) {
+            $redirect->with(
+                'warning',
+                'Reinstall the industry package to apply the new template. This will clear existing queues, tickets, and service points.'
+            );
+        }
+
+        return $redirect;
     }
 
     public function reinstallPackage(Request $request, IndustryPackageInstaller $installer): RedirectResponse
@@ -159,9 +168,13 @@ class SettingsController extends Controller
         $result = $installer->install($organization, $branch, $key, [
             'actor_ref' => $owner,
             'include_optional' => true,
+            'replace' => true,
         ]);
 
-        $message = 'Industry package synced.';
+        $message = ($result['replaced'] ?? false)
+            ? 'Industry package reinstalled. Previous queues, tickets, and service points were cleared.'
+            : 'Industry package synced.';
+
         if (($result['skipped_reason'] ?? null) === 'plan_queue_limit') {
             $message .= ' Some stages were skipped because of your plan queue limit — upgrade to Pro for the full template.';
         } elseif (($result['skipped_reason'] ?? null) === 'stages_managed_by_integration') {