Use industry-specific ticket priority labels.

Restaurant (and other packages) now show Rush, Reservation, VIP table, etc. instead of clinic terms like Emergency and Elderly.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Services/Qms/TicketPriorities.php

@@ -0,0 +1,66 @@
+<?php
+
+namespace App\Services\Qms;
+
+use App\Models\Organization;
+use App\Services\Qms\Industry\IndustryPackageRegistry;
+
+class TicketPriorities
+{
+    /**
+     * @return array<string, string> priority key => industry label
+     */
+    public static function forOrganization(?Organization $organization): array
+    {
+        $stored = data_get($organization?->settings, 'industry_package.priorities');
+        if (is_array($stored) && $stored !== []) {
+            return self::mergeDefaults($stored);
+        }
+
+        $key = (string) (
+            data_get($organization?->settings, 'industry_package.key')
+            ?? data_get($organization?->settings, 'industry')
+            ?? 'custom'
+        );
+
+        return self::forIndustryKey($key);
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    public static function forIndustryKey(string $key): array
+    {
+        $package = app(IndustryPackageRegistry::class)->get($key);
+
+        return $package?->priorities() ?? self::mergeDefaults(
+            (array) config("qms.ticket_priorities_by_industry.{$key}", [])
+        );
+    }
+
+    public static function label(?Organization $organization, ?string $priority): string
+    {
+        if ($priority === null || $priority === '') {
+            return '';
+        }
+
+        $map = self::forOrganization($organization);
+
+        return $map[$priority] ?? (string) (config("qms.ticket_priorities.{$priority}") ?? $priority);
+    }
+
+    /**
+     * @param  array<string, string>  $overrides
+     * @return array<string, string>
+     */
+    public static function mergeDefaults(array $overrides): array
+    {
+        $defaults = (array) config('qms.ticket_priorities', []);
+        $merged = [];
+        foreach ($defaults as $key => $label) {
+            $merged[$key] = (string) ($overrides[$key] ?? $label);
+        }
+
+        return $merged;
+    }
+}