Faster voice announcements, Care/Frontdesk API, and console UI polish.
Deploy Ladill Queue / deploy (push) Successful in 28s

Poll displays every 1.2s with client-side TTS ack; expose service API for sibling apps; redesign tickets, counters, and staff console.

Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
isaacclad
2026-06-29 21:51:13 +00:00
co-authored by Cursor
parent 051372672b
commit bc6bf0a07c
22 changed files with 813 additions and 140 deletions
+100 -65
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@@ -1,72 +1,107 @@
<x-app-layout title="Staff console · {{ $counter->name }}">
<div class="mb-6 flex flex-wrap items-center justify-between gap-3">
<div>
<h1 class="text-2xl font-semibold text-slate-900 dark:text-white">{{ $counter->name }}</h1>
<p class="text-sm text-slate-600 dark:text-slate-400">{{ $counter->branch?->name }} · Status: {{ config('qms.counter_statuses.'.$counter->status, $counter->status) }}</p>
</div>
<div class="flex gap-2">
<form method="POST" action="{{ route('qms.console.action', $counter) }}">@csrf<input type="hidden" name="action" value="available"><button class="btn-secondary">Available</button></form>
<form method="POST" action="{{ route('qms.console.action', $counter) }}">@csrf<input type="hidden" name="action" value="offline"><button class="btn-secondary">Go offline</button></form>
</div>
<div class="flex flex-wrap items-start justify-between gap-4">
<div>
<a href="{{ route('qms.counters.show', $counter) }}" class="text-sm font-medium text-indigo-600 hover:text-indigo-800"> {{ $counter->name }}</a>
<h1 class="mt-2 text-xl font-semibold text-slate-900">Staff console</h1>
<p class="mt-1 text-sm text-slate-500">{{ $counter->branch?->name }}</p>
</div>
<div class="flex flex-wrap items-center gap-2">
<x-counter-status :status="$counter->status" />
<form method="POST" action="{{ route('qms.console.action', $counter) }}">@csrf<input type="hidden" name="action" value="available"><button class="btn-secondary text-sm">Mark available</button></form>
<form method="POST" action="{{ route('qms.console.action', $counter) }}">@csrf<input type="hidden" name="action" value="offline"><button class="btn-secondary text-sm">Go offline</button></form>
</div>
</div>
@if ($currentTicket)
<div class="mb-8 rounded-2xl border-2 border-indigo-200 bg-indigo-50 p-6 dark:border-indigo-800 dark:bg-indigo-950">
<p class="text-sm font-medium text-indigo-700 dark:text-indigo-300">Current customer</p>
<p class="mt-1 text-4xl font-bold text-indigo-900 dark:text-white">{{ $currentTicket->ticket_number }}</p>
<p class="mt-1 text-slate-600 dark:text-slate-400">{{ $currentTicket->serviceQueue?->name }} · {{ $currentTicket->customer_name }}</p>
<div class="mt-4 flex flex-wrap gap-2">
@foreach (['recall' => 'Recall', 'start' => 'Start serving', 'hold' => 'Hold', 'skip' => 'Skip', 'complete' => 'Complete', 'no_show' => 'No show'] as $action => $label)
<form method="POST" action="{{ route('qms.console.action', $counter) }}">
@csrf
<input type="hidden" name="action" value="{{ $action }}">
<input type="hidden" name="ticket_id" value="{{ $currentTicket->id }}">
<button type="submit" class="btn-secondary text-sm">{{ $label }}</button>
</form>
@if ($currentTicket)
<section class="mt-6 overflow-hidden rounded-2xl border border-indigo-200 bg-gradient-to-br from-indigo-50 via-white to-white shadow-sm">
<div class="border-b border-indigo-100 px-6 py-4">
<p class="text-xs font-semibold uppercase tracking-wider text-indigo-600">Current customer</p>
</div>
<div class="px-6 py-5">
<div class="flex flex-wrap items-start justify-between gap-4">
<div>
<p class="text-5xl font-bold tracking-tight text-slate-900">{{ $currentTicket->ticket_number }}</p>
<p class="mt-2 text-sm text-slate-600">{{ $currentTicket->serviceQueue?->name }}</p>
<p class="mt-1 text-base font-medium text-slate-800">{{ $currentTicket->customer_name ?: 'Walk-in customer' }}</p>
</div>
<x-ticket-status :status="$currentTicket->status" class="text-sm" />
</div>
<div class="mt-6 grid gap-2 sm:grid-cols-2 lg:grid-cols-3">
@foreach ([
'recall' => ['Recall', 'btn-secondary'],
'start' => ['Start serving', 'btn-primary'],
'hold' => ['Hold', 'btn-secondary'],
'skip' => ['Skip', 'btn-secondary'],
'complete' => ['Complete', 'btn-primary'],
'no_show' => ['No show', 'btn-secondary'],
] as $action => [$label, $btnClass])
<form method="POST" action="{{ route('qms.console.action', $counter) }}">
@csrf
<input type="hidden" name="action" value="{{ $action }}">
<input type="hidden" name="ticket_id" value="{{ $currentTicket->id }}">
<button type="submit" class="{{ $btnClass }} w-full text-sm">{{ $label }}</button>
</form>
@endforeach
</div>
@if ($allQueues->count() > 1)
<form method="POST" action="{{ route('qms.console.action', $counter) }}" class="mt-4 flex flex-wrap items-end gap-2 border-t border-indigo-100 pt-4">
@csrf
<input type="hidden" name="action" value="transfer">
<input type="hidden" name="ticket_id" value="{{ $currentTicket->id }}">
<div class="min-w-[12rem] flex-1">
<label class="block text-xs font-medium text-slate-500">Transfer to queue</label>
<select name="to_queue_id" class="mt-1 w-full rounded-lg border-slate-300 text-sm">
@foreach ($allQueues as $q)
@if ($q->id !== $currentTicket->service_queue_id)
<option value="{{ $q->id }}">{{ $q->name }}</option>
@endif
@endforeach
</select>
</div>
@if ($allQueues->count() > 1)
<form method="POST" action="{{ route('qms.console.action', $counter) }}" class="mt-4 flex flex-wrap items-end gap-2">
@csrf
<input type="hidden" name="action" value="transfer">
<input type="hidden" name="ticket_id" value="{{ $currentTicket->id }}">
<select name="to_queue_id" class="rounded-lg border-slate-300 text-sm">
@foreach ($allQueues as $q)
@if ($q->id !== $currentTicket->service_queue_id)
<option value="{{ $q->id }}">{{ $q->name }}</option>
@endif
@endforeach
</select>
<input type="text" name="reason" placeholder="Reason" class="rounded-lg border-slate-300 text-sm">
<button type="submit" class="btn-secondary text-sm">Transfer</button>
</form>
@endif
</div>
@endif
<div class="min-w-[12rem] flex-1">
<label class="block text-xs font-medium text-slate-500">Reason (optional)</label>
<input type="text" name="reason" placeholder="e.g. Specialist required" class="mt-1 w-full rounded-lg border-slate-300 text-sm">
</div>
<button type="submit" class="btn-secondary text-sm">Transfer ticket</button>
</form>
@endif
</div>
</section>
@else
<section class="mt-6 rounded-2xl border border-dashed border-slate-300 bg-slate-50 px-6 py-10 text-center">
<p class="text-sm font-medium text-slate-700">No active customer</p>
<p class="mt-1 text-sm text-slate-500">Call the next waiting ticket from a queue below.</p>
</section>
@endif
<div class="grid gap-6 lg:grid-cols-2">
@foreach ($queues as $queue)
<div class="rounded-2xl border border-slate-200 bg-white p-5 dark:border-slate-700 dark:bg-slate-900">
<div class="mb-4 flex items-center justify-between">
<h2 class="font-semibold text-slate-900 dark:text-white">{{ $queue->name }}</h2>
<form method="POST" action="{{ route('qms.console.action', $counter) }}">
@csrf
<input type="hidden" name="action" value="call_next">
<input type="hidden" name="queue_id" value="{{ $queue->id }}">
<button type="submit" class="btn-primary text-sm">Call next</button>
</form>
</div>
<ul class="space-y-2">
@forelse ($waitingByQueue[$queue->id] ?? [] as $ticket)
<li class="flex justify-between rounded-lg bg-slate-50 px-3 py-2 text-sm dark:bg-slate-800">
<span class="font-mono font-semibold">{{ $ticket->ticket_number }}</span>
<span class="text-slate-500">{{ $ticket->customer_name ?? 'Walk-in' }}</span>
</li>
@empty
<li class="text-sm text-slate-500">No one waiting</li>
@endforelse
</ul>
</div>
@endforeach
</div>
<div class="mt-6 grid gap-4 lg:grid-cols-2">
@foreach ($queues as $queue)
<section class="rounded-2xl border border-slate-200 bg-white shadow-sm">
<div class="flex items-center justify-between border-b border-slate-100 px-5 py-4">
<div>
<h2 class="font-semibold text-slate-900">{{ $queue->name }}</h2>
<p class="text-xs text-slate-500">{{ count($waitingByQueue[$queue->id] ?? []) }} waiting</p>
</div>
<form method="POST" action="{{ route('qms.console.action', $counter) }}">
@csrf
<input type="hidden" name="action" value="call_next">
<input type="hidden" name="queue_id" value="{{ $queue->id }}">
<button type="submit" class="btn-primary text-sm">Call next</button>
</form>
</div>
<ul class="divide-y divide-slate-50 px-2 py-2">
@forelse ($waitingByQueue[$queue->id] ?? [] as $ticket)
<li class="flex items-center justify-between rounded-lg px-3 py-2.5 text-sm hover:bg-slate-50">
<span class="font-mono text-base font-semibold text-slate-900">{{ $ticket->ticket_number }}</span>
<span class="text-slate-500">{{ $ticket->customer_name ?? 'Walk-in' }}</span>
</li>
@empty
<li class="px-3 py-6 text-center text-sm text-slate-500">Queue is empty</li>
@endforelse
</ul>
</section>
@endforeach
</div>
</x-app-layout>
+38 -16
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@@ -1,20 +1,42 @@
<x-app-layout title="Counters">
<div class="mb-6 flex justify-between">
<h1 class="text-2xl font-semibold">Counters</h1>
<a href="{{ route('qms.counters.create') }}" class="btn-primary">New counter</a>
</div>
<div class="grid gap-4 md:grid-cols-2">
@foreach ($counters as $counter)
<div class="rounded-2xl border bg-white p-5 dark:border-slate-700 dark:bg-slate-900">
<div class="flex justify-between">
<h2 class="font-semibold">{{ $counter->name }}</h2>
<span class="text-sm capitalize">{{ $counter->status }}</span>
</div>
<p class="mt-1 text-sm text-slate-500">{{ $counter->branch?->name }}</p>
<p class="mt-2 text-sm">Queues: {{ $counter->serviceQueues->pluck('name')->join(', ') ?: '—' }}</p>
<a href="{{ route('qms.console.show', $counter) }}" class="btn-primary mt-4 inline-block text-sm">Open console</a>
</div>
@endforeach
<div class="flex flex-wrap items-start justify-between gap-4">
<div>
<h1 class="text-xl font-semibold text-slate-900">Counters</h1>
<p class="mt-1 text-sm text-slate-500">Service desks and windows where staff call and serve tickets</p>
</div>
<a href="{{ route('qms.counters.create') }}" class="btn-primary">New counter</a>
</div>
<div class="mt-5 grid gap-4 md:grid-cols-2 xl:grid-cols-3">
@forelse ($counters as $counter)
<article class="flex flex-col rounded-2xl border border-slate-200 bg-white p-5 shadow-sm">
<div class="flex items-start justify-between gap-3">
<div>
<a href="{{ route('qms.counters.show', $counter) }}" class="text-lg font-semibold text-slate-900 hover:text-indigo-700">{{ $counter->name }}</a>
<p class="mt-1 text-sm text-slate-500">{{ $counter->branch?->name }}</p>
</div>
<x-counter-status :status="$counter->status" />
</div>
<p class="mt-4 text-sm text-slate-600">
<span class="font-medium text-slate-700">Queues:</span>
{{ $counter->serviceQueues->pluck('name')->join(', ') ?: 'None assigned' }}
</p>
<div class="mt-5 flex gap-2">
<a href="{{ route('qms.console.show', $counter) }}" class="btn-primary flex-1 text-center text-sm">Open console</a>
<a href="{{ route('qms.counters.show', $counter) }}" class="btn-secondary text-sm">Details</a>
</div>
</article>
@empty
<div class="col-span-full">
<x-empty-state title="No counters yet" description="Create a counter for each service desk or teller window.">
<x-slot:action>
<a href="{{ route('qms.counters.create') }}" class="btn-primary">Create your first counter</a>
</x-slot:action>
</x-empty-state>
</div>
@endforelse
</div>
@if ($counters->hasPages())
<div class="mt-4">{{ $counters->links() }}</div>
@endif
</x-app-layout>
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@@ -1,14 +1,55 @@
<x-app-layout :title="$counter->name">
<div class="mb-6 flex justify-between">
<div>
<a href="{{ route('qms.counters.index') }}" class="text-sm text-indigo-600"> Counters</a>
<h1 class="mt-2 text-2xl font-semibold">{{ $counter->name }}</h1>
</div>
<div class="flex gap-2">
<a href="{{ route('qms.counters.edit', $counter) }}" class="btn-secondary">Edit</a>
<a href="{{ route('qms.console.show', $counter) }}" class="btn-primary">Open console</a>
</div>
<div class="flex flex-wrap items-start justify-between gap-4">
<div>
<a href="{{ route('qms.counters.index') }}" class="text-sm font-medium text-indigo-600 hover:text-indigo-800"> Counters</a>
<div class="mt-2 flex flex-wrap items-center gap-3">
<h1 class="text-xl font-semibold text-slate-900">{{ $counter->name }}</h1>
<x-counter-status :status="$counter->status" />
</div>
<p class="mt-1 text-sm text-slate-500">{{ $counter->branch?->name }} · {{ $counter->code ?: 'No desk code' }}</p>
</div>
<p class="text-sm text-slate-600">Status: {{ $counter->status }} · {{ $counter->branch?->name }}</p>
<p class="mt-2 text-sm">Queues: {{ $counter->serviceQueues->pluck('name')->join(', ') ?: '—' }}</p>
<div class="flex flex-wrap gap-2">
@if ($canManage)
<a href="{{ route('qms.counters.edit', $counter) }}" class="btn-secondary">Edit counter</a>
@endif
<a href="{{ route('qms.console.show', $counter) }}" class="btn-primary">Open console</a>
</div>
</div>
<div class="mt-6 grid gap-4 lg:grid-cols-3">
<section class="rounded-2xl border border-slate-200 bg-white p-5 lg:col-span-2">
<h2 class="text-sm font-semibold text-slate-900">Assigned queues</h2>
@if ($counter->serviceQueues->isEmpty())
<p class="mt-3 text-sm text-slate-500">No queues linked yet. Edit this counter to assign service queues.</p>
@else
<ul class="mt-4 space-y-3">
@foreach ($counter->serviceQueues as $queue)
<li class="flex items-center justify-between rounded-xl border border-slate-100 bg-slate-50 px-4 py-3">
<div>
<p class="font-medium text-slate-900">{{ $queue->name }}</p>
<p class="text-xs text-slate-500">Prefix {{ $queue->prefix }}</p>
</div>
<span class="rounded-full bg-white px-2.5 py-1 text-xs font-medium text-slate-600 ring-1 ring-slate-200">
{{ $waitingCounts[$queue->id] ?? 0 }} waiting
</span>
</li>
@endforeach
</ul>
@endif
</section>
<section class="rounded-2xl border border-slate-200 bg-white p-5">
<h2 class="text-sm font-semibold text-slate-900">Now at this counter</h2>
@if ($currentTicket)
<div class="mt-4 rounded-xl bg-indigo-50 p-4 ring-1 ring-indigo-100">
<p class="text-3xl font-bold tracking-tight text-indigo-900">{{ $currentTicket->ticket_number }}</p>
<p class="mt-1 text-sm text-indigo-800">{{ $currentTicket->serviceQueue?->name }}</p>
<p class="mt-1 text-sm text-slate-600">{{ $currentTicket->customer_name ?: 'Walk-in' }}</p>
<div class="mt-3"><x-ticket-status :status="$currentTicket->status" /></div>
</div>
@else
<p class="mt-4 text-sm text-slate-500">No customer is being served. Open the console to call the next ticket.</p>
@endif
</section>
</div>
</x-app-layout>
+1 -1
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@@ -7,7 +7,7 @@
<title>{{ $screen->name }} · Queue Display</title>
@vite(['resources/css/app.css', 'resources/js/app.js'])
</head>
<body class="min-h-screen p-8" x-data="displayBoard('{{ $dataUrl }}')" x-init="init()">
<body class="min-h-screen p-8" x-data="displayBoard({ dataUrl: '{{ $dataUrl }}', playedUrl: '{{ $playedUrl }}', pollMs: {{ $pollMs }}, csrf: '{{ csrf_token() }}' })" x-init="init()">
<div class="mx-auto max-w-6xl">
<div class="mb-8 flex items-center justify-between">
<h1 class="text-4xl font-bold" x-text="payload?.screen?.name ?? '{{ $screen->name }}'"></h1>
@@ -27,6 +27,21 @@
<input type="checkbox" name="notifications_enabled" value="1" @checked($organization->settings['notifications_enabled'] ?? true) @disabled(! $canManage)>
Enable SMS/email queue notifications
</label>
<div class="rounded-xl border border-slate-200 p-4">
<h2 class="text-sm font-semibold text-slate-900">Sibling app integrations</h2>
<p class="mt-1 text-xs text-slate-500">Allow Ladill Care and Frontdesk to manage queues in-app via the Queue API. Both apps must also enable integration in their settings.</p>
<div class="mt-3 space-y-2">
<label class="flex items-center gap-2 text-sm">
<input type="checkbox" name="care_integration_enabled" value="1" @checked(data_get($organization->settings, 'integrations.care_enabled')) @disabled(! $canManage)>
Ladill Care can manage queues
</label>
<label class="flex items-center gap-2 text-sm">
<input type="checkbox" name="frontdesk_integration_enabled" value="1" @checked(data_get($organization->settings, 'integrations.frontdesk_enabled')) @disabled(! $canManage)>
Ladill Frontdesk can manage queues
</label>
</div>
</div>
@if ($canManage)
<button type="submit" class="btn-primary w-full">Save settings</button>
@endif
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@@ -1,29 +1,70 @@
<x-app-layout title="Tickets">
<div class="mb-6 flex items-center justify-between">
<h1 class="text-2xl font-semibold text-slate-900 dark:text-white">Tickets</h1>
@if(app(\App\Services\Qms\QmsPermissions::class)->can(app(\App\Services\Qms\OrganizationResolver::class)->memberFor(auth()->user()), 'tickets.issue'))
<a href="{{ route('qms.tickets.create') }}" class="btn-primary">Issue ticket</a>
@endif
<div class="flex flex-wrap items-start justify-between gap-4">
<div>
<h1 class="text-xl font-semibold text-slate-900">Tickets</h1>
<p class="mt-1 text-sm text-slate-500">Live and historical queue tickets across all service lines</p>
</div>
<div class="overflow-hidden rounded-2xl border border-slate-200 bg-white dark:border-slate-700 dark:bg-slate-900">
<table class="min-w-full divide-y divide-slate-200 dark:divide-slate-700">
<thead class="bg-slate-50 dark:bg-slate-800"><tr>
<th class="px-4 py-3 text-left text-xs font-semibold uppercase text-slate-500">Ticket</th>
<th class="px-4 py-3 text-left text-xs font-semibold uppercase text-slate-500">Queue</th>
<th class="px-4 py-3 text-left text-xs font-semibold uppercase text-slate-500">Status</th>
<th class="px-4 py-3 text-left text-xs font-semibold uppercase text-slate-500">Issued</th>
</tr></thead>
<tbody class="divide-y divide-slate-200 dark:divide-slate-700">
@foreach ($tickets as $ticket)
<tr>
<td class="px-4 py-3"><a href="{{ route('qms.tickets.show', $ticket) }}" class="font-mono font-semibold text-indigo-600">{{ $ticket->ticket_number }}</a></td>
<td class="px-4 py-3 text-sm">{{ $ticket->serviceQueue?->name }}</td>
<td class="px-4 py-3 text-sm capitalize">{{ str_replace('_', ' ', $ticket->status) }}</td>
<td class="px-4 py-3 text-sm text-slate-500">{{ $ticket->issued_at?->format('M j, H:i') }}</td>
</tr>
@endforeach
</tbody>
</table>
<div class="border-t px-4 py-3">{{ $tickets->links() }}</div>
@if(app(\App\Services\Qms\QmsPermissions::class)->can(app(\App\Services\Qms\OrganizationResolver::class)->memberFor(auth()->user()), 'tickets.issue'))
<a href="{{ route('qms.tickets.create') }}" class="btn-primary">Issue ticket</a>
@endif
</div>
<form method="GET" class="mt-5 flex flex-wrap items-end gap-3">
<div>
<label class="block text-xs font-medium uppercase tracking-wide text-slate-500">Queue</label>
<select name="queue" class="mt-1 rounded-lg border-slate-300 text-sm">
<option value="">All queues</option>
@foreach ($queues as $queue)
<option value="{{ $queue->uuid }}" @selected(request('queue') === $queue->uuid)>{{ $queue->name }}</option>
@endforeach
</select>
</div>
<div>
<label class="block text-xs font-medium uppercase tracking-wide text-slate-500">Status</label>
<select name="status" class="mt-1 rounded-lg border-slate-300 text-sm">
<option value="">All statuses</option>
@foreach (config('qms.ticket_statuses') as $value => $label)
<option value="{{ $value }}" @selected(request('status') === $value)>{{ $label }}</option>
@endforeach
</select>
</div>
<button type="submit" class="btn-secondary text-sm">Filter</button>
@if (request()->hasAny(['queue', 'status']))
<a href="{{ route('qms.tickets.index') }}" class="text-sm text-slate-500 hover:text-slate-700">Clear</a>
@endif
</form>
<div class="mt-4 overflow-hidden rounded-2xl border border-slate-200 bg-white">
@if ($tickets->isEmpty())
<x-empty-state title="No tickets match your filters" description="Issue a walk-in ticket or adjust filters to see results." />
@else
<table class="min-w-full divide-y divide-slate-100 text-sm">
<thead class="bg-slate-50 text-left text-xs uppercase tracking-wide text-slate-500">
<tr>
<th class="px-4 py-3">Ticket</th>
<th class="px-4 py-3">Customer</th>
<th class="px-4 py-3">Queue</th>
<th class="px-4 py-3">Counter</th>
<th class="px-4 py-3">Status</th>
<th class="px-4 py-3">Issued</th>
</tr>
</thead>
<tbody class="divide-y divide-slate-50">
@foreach ($tickets as $ticket)
<tr class="hover:bg-slate-50/80">
<td class="px-4 py-3">
<a href="{{ route('qms.tickets.show', $ticket) }}" class="font-mono text-base font-semibold text-indigo-700 hover:underline">{{ $ticket->ticket_number }}</a>
</td>
<td class="px-4 py-3 text-slate-700">{{ $ticket->customer_name ?: 'Walk-in' }}</td>
<td class="px-4 py-3 text-slate-600">{{ $ticket->serviceQueue?->name }}</td>
<td class="px-4 py-3 text-slate-600">{{ $ticket->counter?->name ?? '—' }}</td>
<td class="px-4 py-3"><x-ticket-status :status="$ticket->status" /></td>
<td class="px-4 py-3 text-slate-500">{{ $ticket->issued_at?->format('M j, H:i') }}</td>
</tr>
@endforeach
</tbody>
</table>
<div class="border-t border-slate-200 px-4 py-3">{{ $tickets->links() }}</div>
@endif
</div>
</x-app-layout>