Initial Ladill Queue release — enterprise QMS standalone app.

Phases 1–6: tickets, counters, displays, appointments, workflows, rules, analytics, reports, feedback, admin, device API, and Gitea deploy workflow for queue.ladill.com.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Http/Controllers/Api/ServiceQueueController.php

@@ -0,0 +1,71 @@
+<?php
+
+namespace App\Http\Controllers\Api;
+
+use App\Http\Controllers\Api\Concerns\ScopesApiToAccount;
+use App\Http\Controllers\Controller;
+use App\Models\Counter;
+use App\Models\ServiceQueue;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+
+class ServiceQueueController extends Controller
+{
+    use ScopesApiToAccount;
+
+    public function index(Request $request): JsonResponse
+    {
+        $this->authorizeAbility($request, 'queues.view');
+        $owner = $this->ownerRef($request);
+        $organization = $this->organization($request);
+
+        $queues = ServiceQueue::owned($owner)
+            ->where('organization_id', $organization->id)
+            ->with(['branch', 'department'])
+            ->orderBy('name')
+            ->get()
+            ->map(fn (ServiceQueue $q) => [
+                'uuid' => $q->uuid,
+                'name' => $q->name,
+                'prefix' => $q->prefix,
+                'strategy' => $q->strategy,
+                'is_active' => $q->is_active,
+                'is_paused' => $q->is_paused,
+                'branch' => $q->branch?->name,
+            ]);
+
+        return response()->json(['data' => $queues]);
+    }
+
+    public function waiting(Request $request, ServiceQueue $serviceQueue): JsonResponse
+    {
+        $this->authorizeAbility($request, 'queues.view');
+        $this->authorizeOwner($request, $serviceQueue);
+
+        $tickets = app(\App\Services\Qms\QueueEngine::class)->waitingTickets($serviceQueue);
+
+        return response()->json([
+            'data' => array_map(fn ($t) => \App\Services\Qms\TicketPresenter::toArray($t), $tickets),
+        ]);
+    }
+
+    public function pause(Request $request, ServiceQueue $serviceQueue): JsonResponse
+    {
+        $this->authorizeAbility($request, 'queues.manage');
+        $this->authorizeOwner($request, $serviceQueue);
+
+        $queue = app(\App\Services\Qms\QueueEngine::class)->pauseQueue($serviceQueue, $this->ownerRef($request));
+
+        return response()->json(['data' => ['uuid' => $queue->uuid, 'is_paused' => $queue->is_paused]]);
+    }
+
+    public function resume(Request $request, ServiceQueue $serviceQueue): JsonResponse
+    {
+        $this->authorizeAbility($request, 'queues.manage');
+        $this->authorizeOwner($request, $serviceQueue);
+
+        $queue = app(\App\Services\Qms\QueueEngine::class)->resumeQueue($serviceQueue, $this->ownerRef($request));
+
+        return response()->json(['data' => ['uuid' => $queue->uuid, 'is_paused' => $queue->is_paused]]);
+    }
+}