Initial Ladill Queue release — enterprise QMS standalone app.

Phases 1–6: tickets, counters, displays, appointments, workflows, rules, analytics, reports, feedback, admin, device API, and Gitea deploy workflow for queue.ladill.com.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Models/User.php

@@ -0,0 +1,42 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Foundation\Auth\User as Authenticatable;
+use Illuminate\Notifications\Notifiable;
+use Laravel\Sanctum\HasApiTokens;
+
+/**
+ * Thin local mirror of the platform identity (auth.ladill.com owns users).
+ * Keyed by the OIDC `sub` (public_id); every CRM record is scoped to it.
+ */
+class User extends Authenticatable
+{
+    use HasApiTokens, Notifiable;
+
+    protected $fillable = ['public_id', 'name', 'email', 'avatar_url', 'password', 'last_app_active_at'];
+
+    protected $hidden = ['password', 'remember_token'];
+
+    protected function casts(): array
+    {
+        return [
+            'email_verified_at' => 'datetime',
+            'last_app_active_at' => 'datetime',
+            'password' => 'hashed',
+        ];
+    }
+
+    /** The owner reference used to scope every CRM record to this account. */
+    public function ownerRef(): string
+    {
+        return (string) $this->public_id;
+    }
+
+    public function avatarUrl(): ?string
+    {
+        $url = trim((string) $this->avatar_url);
+
+        return $url !== '' ? $url : null;
+    }
+}