Initial Ladill Queue release — enterprise QMS standalone app.

Phases 1–6: tickets, counters, displays, appointments, workflows, rules, analytics, reports, feedback, admin, device API, and Gitea deploy workflow for queue.ladill.com.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Models/WorkflowStep.php

@@ -0,0 +1,30 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class WorkflowStep extends Model
+{
+    protected $table = 'queue_workflow_steps';
+
+    protected $fillable = [
+        'workflow_id', 'service_queue_id', 'name', 'sort_order', 'settings',
+    ];
+
+    protected function casts(): array
+    {
+        return ['settings' => 'array'];
+    }
+
+    public function workflow(): BelongsTo
+    {
+        return $this->belongsTo(Workflow::class, 'workflow_id');
+    }
+
+    public function serviceQueue(): BelongsTo
+    {
+        return $this->belongsTo(ServiceQueue::class, 'service_queue_id');
+    }
+}