Initial Ladill Queue release — enterprise QMS standalone app.

Phases 1–6: tickets, counters, displays, appointments, workflows, rules, analytics, reports, feedback, admin, device API, and Gitea deploy workflow for queue.ladill.com.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Services/Comms/EmailService.php

@@ -0,0 +1,32 @@
+<?php
+
+namespace App\Services\Comms;
+
+use App\Mail\ContactMessageMail;
+use Illuminate\Support\Facades\Log;
+use Illuminate\Support\Facades\Mail;
+
+/**
+ * Outbound email to contacts. Uses the app's configured mailer (set MAIL_* to
+ * a Ladill Bird SMTP credential in production so mail leaves as the account's
+ * sender). Failures are swallowed + logged; the caller decides what to record.
+ */
+class EmailService
+{
+    public function send(string $to, string $subject, string $body, ?string $fromName = null, ?string $replyTo = null): bool
+    {
+        if (! filter_var($to, FILTER_VALIDATE_EMAIL)) {
+            return false;
+        }
+
+        try {
+            Mail::to($to)->send(new ContactMessageMail($subject, $body, $fromName, $replyTo));
+
+            return true;
+        } catch (\Throwable $e) {
+            Log::warning('CRM email send failed', ['to' => $to, 'error' => $e->getMessage()]);
+
+            return false;
+        }
+    }
+}