Initial Ladill Queue release — enterprise QMS standalone app.

Phases 1–6: tickets, counters, displays, appointments, workflows, rules, analytics, reports, feedback, admin, device API, and Gitea deploy workflow for queue.ladill.com. Co-authored-by: Cursor <cursoragent@cursor.com>
2026-06-29 20:19:52 +00:00
commit cca98eefd2
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+<?php
+
+namespace App\Services\Qms;
+
+use App\Models\DisplayScreen;
+use App\Models\ServiceQueue;
+use App\Models\Ticket;
+
+class DisplayService
+{
+    public function findByToken(string $token): ?DisplayScreen
+    {
+        return DisplayScreen::query()
+            ->where('access_token', $token)
+            ->where('is_active', true)
+            ->first();
+    }
+
+    public function touch(DisplayScreen $screen): void
+    {
+        $screen->update(['last_seen_at' => now()]);
+    }
+
+    /**
+     * @return array<string, mixed>
+     */
+    public function payload(DisplayScreen $screen): array
+    {
+        $queueIds = $screen->service_queue_ids ?? [];
+        $queues = ServiceQueue::query()
+            ->whereIn('id', $queueIds)
+            ->where('is_active', true)
+            ->get();
+
+        $nowServing = Ticket::query()
+            ->whereIn('service_queue_id', $queueIds)
+            ->whereIn('status', ['called', 'serving'])
+            ->with(['counter', 'serviceQueue'])
+            ->orderByDesc('called_at')
+            ->limit(5)
+            ->get()
+            ->map(fn (Ticket $t) => [
+                'ticket_number' => $t->ticket_number,
+                'queue_name' => $t->serviceQueue?->name,
+                'counter' => $t->counter?->name,
+            ]);
+
+        $waiting = Ticket::query()
+            ->whereIn('service_queue_id', $queueIds)
+            ->where('status', 'waiting')
+            ->count();
+
+        $avgWait = (int) Ticket::query()
+            ->whereIn('service_queue_id', $queueIds)
+            ->where('status', 'completed')
+            ->whereDate('issued_at', today())
+            ->whereNotNull('called_at')
+            ->selectRaw('AVG(TIMESTAMPDIFF(SECOND, issued_at, called_at)) as avg_wait')
+            ->value('avg_wait');
+
+        return [
+            'screen' => [
+                'name' => $screen->name,
+                'layout' => $screen->layout,
+            ],
+            'now_serving' => $nowServing,
+            'waiting_count' => $waiting,
+            'estimated_wait_minutes' => $avgWait > 0 ? (int) ceil($avgWait / 60) : null,
+            'queues' => $queues->map(fn (ServiceQueue $q) => [
+                'name' => $q->name,
+                'prefix' => $q->prefix,
+                'is_paused' => $q->is_paused,
+            ]),
+            'announcements' => app(VoiceAnnouncementService::class)->pendingForBranch((int) $screen->branch_id),
+            'updated_at' => now()->toIso8601String(),
+        ];
+    }
+}