Queue Core stays generic; selecting Healthcare, Banking, Restaurant, and other industries installs departments, stages (queues), service points, workflows, terminology, and announcement profiles without code changes per vertical. Care-linked orgs skip stage materialization so Care remains the clinical provisioner.
Co-authored-by: Cursor <cursoragent@cursor.com>
Queue orgs were created with care_enabled false, blocking counters API;
provision now syncs the caller integration flag automatically.
Co-authored-by: Cursor <cursoragent@cursor.com>
Poll displays every 1.2s with client-side TTS ack; expose service API for sibling apps; redesign tickets, counters, and staff console.
Co-authored-by: Cursor <cursoragent@cursor.com>