<?php

namespace Tests\Feature;

use App\Models\Branch;
use App\Models\Counter;
use App\Models\ServiceQueue;
use App\Models\User;
use App\Models\Workflow;
use App\Services\Qms\Industry\IndustryPackageInstaller;
use App\Services\Qms\Industry\IndustryPackageRegistry;
use App\Services\Qms\OrganizationResolver;
use App\Services\Qms\QueueEngine;
use App\Services\Qms\VoiceAnnouncementService;
use Illuminate\Foundation\Testing\RefreshDatabase;
use Tests\TestCase;

class IndustryPackageTest extends TestCase
{
    use RefreshDatabase;

    public function test_registry_lists_core_packages(): void
    {
        $registry = app(IndustryPackageRegistry::class);

        $this->assertTrue($registry->has('banking'));
        $this->assertTrue($registry->has('vehicle'));
        $this->assertTrue($registry->has('restaurant'));
        $this->assertTrue($registry->has('custom'));
        $this->assertSame('Banking', $registry->get('banking')->label());
        $this->assertSame('customer', $registry->get('banking')->ticketEntity());
        $this->assertSame('vehicle', $registry->get('vehicle')->ticketEntity());
        $this->assertSame('order', $registry->get('restaurant')->ticketEntity());
    }

    public function test_onboarding_banking_provisions_stages_and_workflow(): void
    {
        $user = User::create([
            'public_id' => 'pkg-bank-owner',
            'name' => 'Bank Owner',
            'email' => 'bank-owner@example.com',
            'password' => bcrypt('password'),
        ]);

        $org = app(OrganizationResolver::class)->completeOnboarding($user, [
            'organization_name' => 'Ridge Bank',
            'industry' => 'banking',
            'appointment_mode' => 'hybrid',
            'branch_name' => 'Main Branch',
            'timezone' => 'UTC',
        ]);

        $this->assertSame('banking', data_get($org->settings, 'industry'));
        $this->assertSame('banking', data_get($org->settings, 'industry_package.key'));
        $this->assertSame('customer', data_get($org->settings, 'industry_package.ticket_entity'));
        $this->assertSame('Rush', \App\Services\Qms\TicketPriorities::forIndustryKey('restaurant')['emergency']);
        $this->assertSame('Reservation', \App\Services\Qms\TicketPriorities::forIndustryKey('restaurant')['appointment']);
        $this->assertSame('Urgent', \App\Services\Qms\TicketPriorities::forIndustryKey('banking')['emergency']);
        $this->assertSame(
            'Priority customer',
            \App\Services\Qms\TicketPriorities::label($org, 'vip')
        );

        $branch = Branch::where('organization_id', $org->id)->first();
        $this->assertNotNull($branch);

        $queues = ServiceQueue::where('organization_id', $org->id)->where('branch_id', $branch->id)->get();
        $this->assertGreaterThanOrEqual(3, $queues->count());
        $this->assertTrue($queues->contains(fn (ServiceQueue $q) => $q->prefix === 'T'));

        $teller = $queues->firstWhere('prefix', 'T');
        $this->assertSame('shared_pool', $teller->routingMode());
        $this->assertGreaterThanOrEqual(1, $teller->counters()->count());

        $workflow = Workflow::where('organization_id', $org->id)->where('industry_template', 'banking')->first();
        $this->assertNotNull($workflow);
        $this->assertGreaterThanOrEqual(3, $workflow->steps()->count());
    }

    public function test_vehicle_uses_assigned_only_for_mechanic(): void
    {
        $user = User::create([
            'public_id' => 'pkg-vehicle-owner',
            'name' => 'Garage Owner',
            'email' => 'garage-owner@example.com',
            'password' => bcrypt('password'),
        ]);

        // Pro plan so all vehicle stages fit under queue caps.
        $org = app(OrganizationResolver::class)->completeOnboarding($user, [
            'organization_name' => 'Ridge Motors',
            'industry' => 'custom',
            'appointment_mode' => 'hybrid',
            'branch_name' => 'Main',
            'timezone' => 'UTC',
        ]);
        $org->update([
            'settings' => array_merge($org->settings ?? [], [
                'plan' => 'pro',
                'plan_expires_at' => now()->addMonth()->toIso8601String(),
            ]),
        ]);

        $branch = Branch::where('organization_id', $org->id)->first();
        $result = app(IndustryPackageInstaller::class)->install($org->fresh(), $branch, 'vehicle');

        $this->assertSame('vehicle', $result['package']);
        $this->assertGreaterThanOrEqual(5, $result['stages']);

        $mechanic = ServiceQueue::query()
            ->where('organization_id', $org->id)
            ->where('settings->stage_code', 'mechanic')
            ->first();

        $this->assertNotNull($mechanic);
        $this->assertSame('assigned_only', $mechanic->routingMode());
        $this->assertSame('M', $mechanic->prefix);
    }

    public function test_package_install_is_idempotent(): void
    {
        $user = User::create([
            'public_id' => 'pkg-idem-owner',
            'name' => 'Idem Owner',
            'email' => 'idem@example.com',
            'password' => bcrypt('password'),
        ]);

        $org = app(OrganizationResolver::class)->completeOnboarding($user, [
            'organization_name' => 'Idem Org',
            'industry' => 'visitor',
            'appointment_mode' => 'hybrid',
            'branch_name' => 'Main',
            'timezone' => 'UTC',
        ]);
        $branch = Branch::where('organization_id', $org->id)->first();
        $installer = app(IndustryPackageInstaller::class);

        $first = $installer->install($org, $branch, 'visitor');
        $second = $installer->install($org->fresh(), $branch, 'visitor');

        $this->assertSame($first['stages'], $second['stages']);
        $this->assertSame(
            ServiceQueue::where('organization_id', $org->id)->count(),
            ServiceQueue::where('organization_id', $org->id)->count(),
        );
        $this->assertSame(2, ServiceQueue::where('organization_id', $org->id)->count());
    }

    public function test_industry_announcement_uses_package_copy(): void
    {
        $user = User::create([
            'public_id' => 'pkg-announce-owner',
            'name' => 'Announce Owner',
            'email' => 'announce@example.com',
            'password' => bcrypt('password'),
        ]);

        $org = app(OrganizationResolver::class)->completeOnboarding($user, [
            'organization_name' => 'Kitchen Co',
            'industry' => 'restaurant',
            'appointment_mode' => 'walk_in_only',
            'branch_name' => 'Main',
            'timezone' => 'UTC',
        ]);

        $queue = ServiceQueue::where('organization_id', $org->id)->where('prefix', 'U')->first()
            ?? ServiceQueue::where('organization_id', $org->id)->first();
        $counter = $queue->counters()->first() ?? Counter::where('organization_id', $org->id)->first();

        $ticket = app(QueueEngine::class)->issueTicket($queue, $user->public_id, [
            'source' => 'api',
            'customer_name' => 'Table 4',
        ]);

        $announcement = app(VoiceAnnouncementService::class)->announceCalled($ticket->fresh(['organization', 'serviceQueue']), $counter);

        $this->assertStringContainsString($ticket->ticket_number, $announcement->message);
        $this->assertTrue(
            str_contains(strtolower($announcement->message), 'order')
            || str_contains(strtolower($announcement->message), 'pickup')
            || str_contains($announcement->message, $counter->displayDestination()),
        );
    }

    public function test_replace_install_clears_previous_queues_and_tickets(): void
    {
        $user = User::create([
            'public_id' => 'pkg-replace-owner',
            'name' => 'Replace Owner',
            'email' => 'replace-owner@example.com',
            'password' => bcrypt('password'),
        ]);

        $org = app(OrganizationResolver::class)->completeOnboarding($user, [
            'organization_name' => 'Cafe',
            'industry' => 'restaurant',
            'appointment_mode' => 'hybrid',
            'branch_name' => 'Main',
            'timezone' => 'UTC',
        ]);
        $org->update([
            'settings' => array_merge($org->settings ?? [], [
                'plan' => 'pro',
                'plan_expires_at' => now()->addMonth()->toIso8601String(),
            ]),
        ]);

        $branch = Branch::where('organization_id', $org->id)->first();
        $oldQueue = ServiceQueue::where('organization_id', $org->id)->first();
        $this->assertNotNull($oldQueue);

        app(QueueEngine::class)->issueTicket($oldQueue, $user->public_id, [
            'customer_name' => 'Old Ticket',
            'source' => 'reception',
        ]);
        $this->assertGreaterThan(0, \App\Models\Ticket::where('organization_id', $org->id)->count());

        $result = app(IndustryPackageInstaller::class)->install($org->fresh(), $branch, 'banking', [
            'replace' => true,
            'include_optional' => true,
        ]);

        $this->assertTrue($result['replaced']);
        $this->assertSame(0, \App\Models\Ticket::where('organization_id', $org->id)->count());
        $this->assertFalse(
            ServiceQueue::where('organization_id', $org->id)->where('id', $oldQueue->id)->exists()
        );
        $this->assertSame('banking', data_get($org->fresh()->settings, 'industry_package.key'));
        $this->assertNull(data_get($org->fresh()->settings, 'industry_package_needs_reinstall'));
        $this->assertGreaterThanOrEqual(3, ServiceQueue::where('organization_id', $org->id)->count());
    }

    public function test_changing_industry_requires_reinstall_without_auto_provision(): void
    {
        $this->withoutMiddleware(\App\Http\Middleware\EnsurePlatformSession::class);

        $user = User::create([
            'public_id' => 'pkg-settings-owner',
            'name' => 'Settings Owner',
            'email' => 'settings-pkg@example.com',
            'password' => bcrypt('password'),
        ]);

        $org = app(OrganizationResolver::class)->completeOnboarding($user, [
            'organization_name' => 'Shop',
            'industry' => 'restaurant',
            'appointment_mode' => 'hybrid',
            'branch_name' => 'Main',
            'timezone' => 'UTC',
        ]);

        $beforeQueues = ServiceQueue::where('organization_id', $org->id)->count();

        $this->actingAs($user)
            ->put(route('qms.settings.update'), [
                'name' => $org->name,
                'timezone' => $org->timezone,
                'appointment_mode' => 'hybrid',
                'industry' => 'banking',
                'notifications_enabled' => '1',
            ])
            ->assertRedirect();

        $org->refresh();
        $this->assertSame('banking', data_get($org->settings, 'industry'));
        $this->assertSame('restaurant', data_get($org->settings, 'industry_package.key'));
        $this->assertTrue((bool) data_get($org->settings, 'industry_package_needs_reinstall'));
        $this->assertTrue(IndustryPackageInstaller::needsReinstall($org));
        $this->assertSame($beforeQueues, ServiceQueue::where('organization_id', $org->id)->count());

        $this->actingAs($user)
            ->get(route('qms.dashboard'))
            ->assertOk()
            ->assertSee('Reinstall industry package required');
    }
}