<?php

namespace App\Services\Qms;

use App\Models\Ticket;

class TicketPresenter
{
    /**
     * @return array<string, mixed>
     */
    public static function toArray(Ticket $ticket, bool $includeQr = true): array
    {
        return [
            'uuid' => $ticket->uuid,
            'ticket_number' => $ticket->ticket_number,
            'status' => $ticket->status,
            'priority' => $ticket->priority,
            'position' => $ticket->position,
            'customer_name' => $ticket->customer_name,
            'customer_phone' => $ticket->customer_phone,
            'source' => $ticket->source,
            'estimated_wait_seconds' => $ticket->estimated_wait_seconds,
            'issued_at' => $ticket->issued_at?->toIso8601String(),
            'called_at' => $ticket->called_at?->toIso8601String(),
            'queue' => $ticket->serviceQueue ? [
                'uuid' => $ticket->serviceQueue->uuid,
                'name' => $ticket->serviceQueue->name,
                'prefix' => $ticket->serviceQueue->prefix,
                'color' => $ticket->serviceQueue->color,
            ] : null,
            'counter' => $ticket->counter ? [
                'uuid' => $ticket->counter->uuid,
                'name' => $ticket->counter->name,
            ] : null,
            'track_url' => $includeQr ? route('qms.mobile.show', $ticket->qr_token) : null,
            'barcode' => $ticket->barcode,
        ];
    }
}