<?php

namespace Tests\Feature;

use App\Http\Middleware\EnsurePlatformSession;
use App\Models\Branch;
use App\Models\Counter;
use App\Models\ServiceQueue;
use App\Models\Ticket;
use App\Models\User;
use App\Services\Qms\OrganizationResolver;
use App\Services\Qms\QueueEngine;
use Illuminate\Foundation\Testing\RefreshDatabase;
use Tests\TestCase;

class TicketTransferProTest extends TestCase
{
    use RefreshDatabase;

    protected User $owner;

    protected \App\Models\Organization $organization;

    protected Branch $branch;

    protected ServiceQueue $queue;

    protected ServiceQueue $lab;

    protected Counter $counter;

    protected Ticket $ticket;

    protected function setUp(): void
    {
        parent::setUp();
        $this->withoutMiddleware(EnsurePlatformSession::class);

        $this->owner = User::create([
            'public_id' => 'queue-transfer-owner-001',
            'name' => 'Owner',
            'email' => 'transfer-owner@example.com',
            'password' => bcrypt('password'),
        ]);

        $this->organization = app(OrganizationResolver::class)->completeOnboarding($this->owner, [
            'organization_name' => 'Transfer Org',
            'industry' => 'banking',
            'appointment_mode' => 'hybrid',
            'branch_name' => 'Main',
            'timezone' => 'UTC',
        ]);

        $this->branch = Branch::query()->where('organization_id', $this->organization->id)->firstOrFail();

        $this->queue = ServiceQueue::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'branch_id' => $this->branch->id,
            'name' => 'Consultation',
            'prefix' => 'A',
            'strategy' => 'fifo',
            'is_active' => true,
        ]);

        $this->lab = ServiceQueue::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'branch_id' => $this->branch->id,
            'name' => 'Lab',
            'prefix' => 'L',
            'strategy' => 'fifo',
            'is_active' => true,
        ]);

        $this->counter = Counter::create([
            'owner_ref' => $this->owner->public_id,
            'organization_id' => $this->organization->id,
            'branch_id' => $this->branch->id,
            'name' => 'Desk 1',
            'status' => 'available',
            'is_active' => true,
        ]);
        $this->counter->serviceQueues()->attach($this->queue->id);

        $engine = app(QueueEngine::class);
        $this->ticket = $engine->issueTicket($this->queue, $this->owner->public_id, ['source' => 'staff']);
        $engine->callTicket($this->ticket, $this->counter, $this->owner->public_id);
        $engine->startServing($this->ticket->fresh(), $this->owner->public_id);
        $this->ticket = $this->ticket->fresh();
    }

    public function test_free_console_shows_transfer_as_pro_feature(): void
    {
        $this->actingAs($this->owner)
            ->get(route('qms.console.show', $this->counter))
            ->assertOk()
            ->assertSee('Hand off to another queue')
            ->assertSee('Pro')
            ->assertSee('Upgrade to Pro')
            ->assertDontSee('name="action" value="transfer"', false);
    }

    public function test_free_plan_cannot_transfer_via_console(): void
    {
        $this->actingAs($this->owner)
            ->post(route('qms.console.action', $this->counter), [
                'action' => 'transfer',
                'ticket_id' => $this->ticket->id,
                'to_queue_id' => $this->lab->id,
                'reason' => 'Lab tests',
            ])
            ->assertRedirect(route('qms.pro.index'))
            ->assertSessionHas('error');

        $this->assertSame($this->queue->id, $this->ticket->fresh()->service_queue_id);
    }

    public function test_pro_plan_can_transfer_via_console(): void
    {
        $this->organization->update([
            'settings' => array_merge($this->organization->settings ?? [], [
                'plan' => 'pro',
                'plan_expires_at' => now()->addMonth()->toIso8601String(),
                'pro_billed_branches' => 1,
            ]),
        ]);

        $this->actingAs($this->owner)
            ->post(route('qms.console.action', $this->counter), [
                'action' => 'transfer',
                'ticket_id' => $this->ticket->id,
                'to_queue_id' => $this->lab->id,
                'reason' => 'Lab tests',
            ])
            ->assertRedirect()
            ->assertSessionHas('success');

        $this->assertSame($this->lab->id, $this->ticket->fresh()->service_queue_id);
        $this->assertSame('waiting', $this->ticket->fresh()->status);
    }

    public function test_pro_console_shows_handoff_form(): void
    {
        $this->organization->update([
            'settings' => array_merge($this->organization->settings ?? [], [
                'plan' => 'pro',
                'plan_expires_at' => now()->addMonth()->toIso8601String(),
                'pro_billed_branches' => 1,
            ]),
        ]);

        $this->actingAs($this->owner)
            ->get(route('qms.console.show', $this->counter))
            ->assertOk()
            ->assertSee('Hand off')
            ->assertSee('Lab')
            ->assertDontSee('Upgrade to Pro →');
    }
}