<?php

namespace App\Http\Controllers\Qms;

use App\Http\Controllers\Controller;
use App\Http\Controllers\Qms\Concerns\ScopesToAccount;
use App\Models\CustomerFeedback;
use App\Services\Qms\OrganizationResolver;
use Illuminate\Http\Request;
use Illuminate\View\View;

class FeedbackAdminController extends Controller
{
    use ScopesToAccount;

    public function index(Request $request): View
    {
        $this->authorizeAbility($request, 'feedback.view');
        $owner = $this->ownerRef($request);
        $organization = $this->organization($request);
        $branchScope = app(OrganizationResolver::class)->branchScope($this->member($request));

        $feedback = CustomerFeedback::owned($owner)
            ->where('organization_id', $organization->id)
            ->when($branchScope, fn ($q) => $q->whereHas('ticket', fn ($t) => $t->where('branch_id', $branchScope)))
            ->with(['ticket', 'counter'])
            ->latest()
            ->paginate(30);

        $avgRating = CustomerFeedback::owned($owner)
            ->where('organization_id', $organization->id)
            ->when($branchScope, fn ($q) => $q->whereHas('ticket', fn ($t) => $t->where('branch_id', $branchScope)))
            ->avg('rating');

        $feedbackQuery = CustomerFeedback::owned($owner)
            ->where('organization_id', $organization->id)
            ->when($branchScope, fn ($q) => $q->whereHas('ticket', fn ($t) => $t->where('branch_id', $branchScope)));

        $heroStats = [
            'total' => (clone $feedbackQuery)->count(),
            'avg_rating' => round((float) $avgRating, 1),
            'this_month' => (clone $feedbackQuery)->where('created_at', '>=', now()->startOfMonth())->count(),
        ];

        return view('qms.feedback.index', [
            'feedback' => $feedback,
            'organization' => $organization,
            'avgRating' => round((float) $avgRating, 1),
            'heroStats' => $heroStats,
        ]);
    }
}