ladill-queue/app/Models/Counter.php

<?php

namespace App\Models;

use App\Models\Concerns\BelongsToOwner;
use App\Models\Concerns\UsesUuidRouteKey;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Str;

class Counter extends Model
{
    use BelongsToOwner, SoftDeletes, UsesUuidRouteKey;

    protected $table = 'queue_counters';

    protected $fillable = [
        'uuid', 'owner_ref', 'organization_id', 'branch_id', 'department_id',
        'name', 'code', 'destination', 'staff_ref', 'staff_display_name',
        'status', 'settings', 'is_active',
    ];

    protected function casts(): array
    {
        return [
            'settings' => 'array',
            'is_active' => 'boolean',
        ];
    }

    /** Public display label (Room 4, Counter 2, etc.). Falls back to name. */
    public function displayDestination(): string
    {
        $destination = trim((string) ($this->destination ?? ''));

        return $destination !== '' ? $destination : (string) $this->name;
    }

    protected static function booted(): void
    {
        static::creating(function (self $counter) {
            $counter->uuid ??= (string) Str::uuid();
        });
    }

    public function organization(): BelongsTo
    {
        return $this->belongsTo(Organization::class, 'organization_id');
    }

    public function branch(): BelongsTo
    {
        return $this->belongsTo(Branch::class, 'branch_id');
    }

    public function department(): BelongsTo
    {
        return $this->belongsTo(Department::class, 'department_id');
    }

    public function serviceQueues(): BelongsToMany
    {
        return $this->belongsToMany(ServiceQueue::class, 'queue_counter_service_queue', 'counter_id', 'service_queue_id')
            ->withPivot('priority');
    }

    public function tickets(): HasMany
    {
        return $this->hasMany(Ticket::class, 'counter_id');
    }
}