ladill-queue/app/Http/Controllers/Qms/MobileQueueController.php

<?php

namespace App\Http\Controllers\Qms;

use App\Http\Controllers\Controller;
use App\Models\ServiceQueue;
use App\Models\Ticket;
use App\Services\Qms\QueueEngine;
use App\Services\Qms\TicketPresenter;
use Illuminate\Http\RedirectResponse;
use Illuminate\Http\Request;
use Illuminate\View\View;

class MobileQueueController extends Controller
{
    public function __construct(
        protected QueueEngine $engine,
    ) {}

    public function joinForm(): View
    {
        return view('qms.mobile.join');
    }

    public function join(Request $request): RedirectResponse
    {
        $validated = $request->validate([
            'queue_uuid' => ['required', 'uuid'],
            'customer_name' => ['nullable', 'string', 'max:255'],
            'customer_phone' => ['required', 'string', 'max:50'],
        ]);

        $queue = ServiceQueue::where('uuid', $validated['queue_uuid'])->where('is_active', true)->firstOrFail();

        $ticket = $this->engine->issueTicket($queue, $queue->owner_ref, [
            'customer_name' => $validated['customer_name'] ?? null,
            'customer_phone' => $validated['customer_phone'],
            'source' => 'mobile',
        ]);

        return redirect()->route('qms.mobile.show', $ticket->qr_token);
    }

    public function show(string $qrToken): View
    {
        $ticket = Ticket::where('qr_token', $qrToken)->with(['serviceQueue', 'counter'])->firstOrFail();

        $ahead = Ticket::query()
            ->where('service_queue_id', $ticket->service_queue_id)
            ->where('status', 'waiting')
            ->where('issued_at', '<', $ticket->issued_at)
            ->count();

        return view('qms.mobile.show', [
            'ticket' => $ticket,
            'presented' => TicketPresenter::toArray($ticket, false),
            'customersAhead' => $ahead,
            'pollUrl' => route('qms.mobile.data', $qrToken),
        ]);
    }

    public function data(string $qrToken): \Illuminate\Http\JsonResponse
    {
        $ticket = Ticket::where('qr_token', $qrToken)->with(['serviceQueue', 'counter'])->firstOrFail();
        $ahead = Ticket::query()
            ->where('service_queue_id', $ticket->service_queue_id)
            ->where('status', 'waiting')
            ->where('issued_at', '<', $ticket->issued_at)
            ->count();

        return response()->json([
            'data' => TicketPresenter::toArray($ticket, false),
            'customers_ahead' => $ahead,
        ]);
    }

    public function delay(Request $request, string $qrToken): RedirectResponse
    {
        $ticket = Ticket::where('qr_token', $qrToken)->whereIn('status', ['waiting', 'on_hold'])->firstOrFail();
        $validated = $request->validate(['minutes' => ['required', 'integer', 'min:5', 'max:120']]);
        $this->engine->delayArrival($ticket, $validated['minutes']);

        return back()->with('success', 'Arrival delayed.');
    }

    public function cancel(string $qrToken): RedirectResponse
    {
        $ticket = Ticket::where('qr_token', $qrToken)->whereIn('status', ['waiting', 'on_hold', 'called'])->firstOrFail();
        $this->engine->cancel($ticket);

        return redirect()->route('qms.mobile.join')->with('success', 'Ticket cancelled.');
    }
}