Add per-customer SMS and Bird credentials to Frontdesk Integrations.

NotificationDispatcher sends via customer relay and skips Frontdesk wallet debit when tenant keys are configured.

Co-authored-by: Cursor <cursoragent@cursor.com>

.env.example

@@ -42,6 +42,10 @@ BILLING_API_KEY_FRONTDESK=
 IDENTITY_API_URL=https://ladill.com/api
 IDENTITY_API_KEY_FRONTDESK=
 
+# Per-customer Ladill SMS / Bird relay (host alert integrations)
+SMS_CUSTOMER_RELAY_URL=https://ladill.com/api/sms
+SMTP_CUSTOMER_RELAY_URL=https://ladill.com/api/smtp
+
 # Afia AI assistant (uses platform relay via IDENTITY_API_KEY when AFIA_API_KEY is unset)
 AFIA_ENABLED=true
 # AFIA_API_KEY=

app/Http/Controllers/Frontdesk/IntegrationController.php

@@ -5,6 +5,9 @@ namespace App\Http\Controllers\Frontdesk;
 use App\Http\Controllers\Controller;
 use App\Http\Controllers\Frontdesk\Concerns\ScopesToAccount;
 use App\Models\WebhookEndpoint;
+use App\Services\Messaging\CustomerSmsClient;
+use App\Services\Messaging\MessagingCredentialsService;
+use Illuminate\Http\JsonResponse;
 use Illuminate\Http\RedirectResponse;
 use Illuminate\Http\Request;
 use Illuminate\View\View;
@@ -13,7 +16,7 @@ class IntegrationController extends Controller
 {
     use ScopesToAccount;
 
-    public function edit(Request $request): View
+    public function edit(Request $request, MessagingCredentialsService $credentials): View
     {
         $this->authorizeAbility($request, 'settings.view');
         $organization = $this->organization($request);
@@ -40,6 +43,7 @@ class IntegrationController extends Controller
             'webhookEvents' => config('frontdesk.webhook_events', []),
             'integrations' => config('frontdesk.integrations', []),
             'icalUrl' => $this->signedIcalUrl($organization->id, $this->ownerRef($request)),
+            'credential' => $credentials->forOrganization($organization),
         ]);
     }
 
@@ -84,6 +88,96 @@ class IntegrationController extends Controller
         return back()->with('success', 'Integration settings saved.');
     }
 
+    public function saveSms(Request $request, MessagingCredentialsService $credentials): RedirectResponse
+    {
+        $this->authorizeAbility($request, 'settings.manage');
+        $organization = $this->organization($request);
+
+        if (! app(\App\Services\Frontdesk\PlanService::class)->hasFeature($organization, 'integrations')) {
+            return back()->with('error', 'Messaging integrations require Frontdesk Pro.');
+        }
+
+        $data = $request->validate([
+            'sms_api_key' => ['required', 'string', 'max:200'],
+            'sms_sender_id' => ['required', 'string', 'max:11'],
+        ]);
+
+        $result = $credentials->validateAndSaveSms(
+            $organization,
+            $data['sms_api_key'],
+            $data['sms_sender_id'],
+        );
+
+        if (! ($result['ok'] ?? false)) {
+            return back()->withInput()->with('error', $result['error'] ?? 'Could not save SMS credentials.');
+        }
+
+        return back()->with('success', 'Ladill SMS connected. Host alerts will use your key and sender ID.');
+    }
+
+    public function disconnectSms(Request $request, MessagingCredentialsService $credentials): RedirectResponse
+    {
+        $this->authorizeAbility($request, 'settings.manage');
+        $organization = $this->organization($request);
+        $credentials->disconnectSms($organization);
+
+        return back()->with('success', 'Ladill SMS disconnected.');
+    }
+
+    public function saveBird(Request $request, MessagingCredentialsService $credentials): RedirectResponse
+    {
+        $this->authorizeAbility($request, 'settings.manage');
+        $organization = $this->organization($request);
+
+        if (! app(\App\Services\Frontdesk\PlanService::class)->hasFeature($organization, 'integrations')) {
+            return back()->with('error', 'Messaging integrations require Frontdesk Pro.');
+        }
+
+        $data = $request->validate([
+            'bird_api_key' => ['required', 'string', 'max:200'],
+            'bird_from_email' => ['required', 'email', 'max:255'],
+            'bird_from_name' => ['nullable', 'string', 'max:100'],
+        ]);
+
+        $result = $credentials->validateAndSaveBird(
+            $organization,
+            $data['bird_api_key'],
+            $data['bird_from_email'],
+            $data['bird_from_name'] ?? null,
+        );
+
+        if (! ($result['ok'] ?? false)) {
+            return back()->withInput()->with('error', $result['error'] ?? 'Could not save Bird credentials.');
+        }
+
+        return back()->with('success', 'Ladill Bird connected. Host email alerts will use your key and from address.');
+    }
+
+    public function disconnectBird(Request $request, MessagingCredentialsService $credentials): RedirectResponse
+    {
+        $this->authorizeAbility($request, 'settings.manage');
+        $organization = $this->organization($request);
+        $credentials->disconnectBird($organization);
+
+        return back()->with('success', 'Ladill Bird disconnected.');
+    }
+
+    public function previewSenders(Request $request, CustomerSmsClient $sms): JsonResponse
+    {
+        $this->authorizeAbility($request, 'settings.manage');
+
+        $data = $request->validate([
+            'sms_api_key' => ['required', 'string', 'max:200'],
+        ]);
+
+        $result = $sms->senders(trim($data['sms_api_key']));
+        if (! ($result['ok'] ?? false)) {
+            return response()->json(['error' => $result['error'] ?? 'Could not load senders.'], 422);
+        }
+
+        return response()->json($result['data'] ?? []);
+    }
+
     protected function signedIcalUrl(int $organizationId, string $ownerRef): string
     {
         $token = hash_hmac('sha256', "{$organizationId}:{$ownerRef}", (string) config('app.key'));

app/Jobs/DispatchCampaignJob.php

@@ -7,6 +7,9 @@ use App\Models\CampaignRecipient;
 use Illuminate\Contracts\Queue\ShouldQueue;
 use Illuminate\Foundation\Queue\Queueable;
 
+/**
+ * Campaign batch dispatch — orphaned until Campaign model exists.
+ */
 class DispatchCampaignJob implements ShouldQueue
 {
     use Queueable;

app/Jobs/SendCampaignMessageJob.php

@@ -15,6 +15,10 @@ use Illuminate\Contracts\Queue\ShouldQueue;
 use Illuminate\Foundation\Queue\Queueable;
 use Illuminate\Support\Facades\DB;
 
+/**
+ * Campaign delivery job — orphaned until Campaign / CampaignRecipient models exist.
+ * Wire to CustomerSmsClient / CustomerEmailClient + MessagingCredentialsService when campaigns ship.
+ */
 class SendCampaignMessageJob implements ShouldQueue
 {
     use Queueable;

app/Models/MessagingCredential.php

@@ -0,0 +1,100 @@
+<?php
+
+namespace App\Models;
+
+use App\Models\Concerns\BelongsToOwner;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Support\Facades\Crypt;
+
+class MessagingCredential extends Model
+{
+    use BelongsToOwner;
+
+    public const STATUS_VALID = 'valid';
+
+    public const STATUS_INVALID = 'invalid';
+
+    protected $table = 'frontdesk_messaging_credentials';
+
+    protected $fillable = [
+        'owner_ref',
+        'organization_id',
+        'sms_api_key_encrypted',
+        'sms_api_key_prefix',
+        'sms_sender_id',
+        'sms_status',
+        'sms_validated_at',
+        'sms_last_error',
+        'bird_api_key_encrypted',
+        'bird_api_key_prefix',
+        'bird_from_email',
+        'bird_from_name',
+        'bird_status',
+        'bird_validated_at',
+        'bird_last_error',
+    ];
+
+    protected $hidden = [
+        'sms_api_key_encrypted',
+        'bird_api_key_encrypted',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'sms_validated_at' => 'datetime',
+            'bird_validated_at' => 'datetime',
+        ];
+    }
+
+    public function organization(): BelongsTo
+    {
+        return $this->belongsTo(Organization::class);
+    }
+
+    public function hasValidSms(): bool
+    {
+        return $this->sms_status === self::STATUS_VALID
+            && filled($this->sms_api_key_encrypted)
+            && filled($this->sms_sender_id);
+    }
+
+    public function hasValidBird(): bool
+    {
+        return $this->bird_status === self::STATUS_VALID
+            && filled($this->bird_api_key_encrypted)
+            && filled($this->bird_from_email);
+    }
+
+    public function smsApiKey(): ?string
+    {
+        if (! filled($this->sms_api_key_encrypted)) {
+            return null;
+        }
+
+        try {
+            return Crypt::decryptString($this->sms_api_key_encrypted);
+        } catch (\Throwable) {
+            return null;
+        }
+    }
+
+    public function birdApiKey(): ?string
+    {
+        if (! filled($this->bird_api_key_encrypted)) {
+            return null;
+        }
+
+        try {
+            return Crypt::decryptString($this->bird_api_key_encrypted);
+        } catch (\Throwable) {
+            return null;
+        }
+    }
+
+    public static function encryptKey(string $plain): string
+    {
+        return Crypt::encryptString($plain);
+    }
+}

app/Services/Frontdesk/NotificationBillingService.php

@@ -4,6 +4,7 @@ namespace App\Services\Frontdesk;
 
 use App\Models\Organization;
 use App\Services\Billing\BillingClient;
+use App\Services\Messaging\MessagingCredentialsService;
 use Illuminate\Support\Str;
 
 class NotificationBillingService
@@ -13,10 +14,25 @@ class NotificationBillingService
         protected NotificationPricingService $pricing,
         protected NotificationUsageService $usage,
         protected PlanService $plans,
+        protected MessagingCredentialsService $credentials,
     ) {}
 
+    public function usesCustomerEmail(Organization $organization): bool
+    {
+        return $this->credentials->forOrganization($organization)->hasValidBird();
+    }
+
+    public function usesCustomerSms(Organization $organization): bool
+    {
+        return $this->credentials->forOrganization($organization)->hasValidSms();
+    }
+
     public function emailCostMinor(Organization $organization): int
     {
+        if ($this->usesCustomerEmail($organization)) {
+            return 0;
+        }
+
         $allowance = $this->plans->freeEmailsPerMonth($organization);
         if ($allowance === null || $this->usage->emailCountThisMonth($organization) < $allowance) {
             return 0;
@@ -27,6 +43,10 @@ class NotificationBillingService
 
     public function canAffordEmail(Organization $organization): bool
     {
+        if ($this->usesCustomerEmail($organization)) {
+            return true;
+        }
+
         $cost = $this->emailCostMinor($organization);
         if ($cost <= 0) {
             return true;
@@ -37,6 +57,10 @@ class NotificationBillingService
 
     public function canAffordSms(Organization $organization, string $message): bool
     {
+        if ($this->usesCustomerSms($organization)) {
+            return true;
+        }
+
         $cost = $this->pricing->smsCostMinor($message);
         if ($cost <= 0) {
             return true;
@@ -47,9 +71,16 @@ class NotificationBillingService
 
     /**
      * Debit after a successful send. Returns false if the wallet could not be charged.
+     * Customer relay keys bill the Ladill SMS/Bird wallet directly — never double-debit Frontdesk.
      */
     public function chargeEmail(Organization $organization, string $reference, string $description): bool
     {
+        if ($this->usesCustomerEmail($organization)) {
+            $this->usage->recordEmail($organization, 0);
+
+            return true;
+        }
+
         $cost = $this->emailCostMinor($organization);
         if ($cost <= 0) {
             $this->usage->recordEmail($organization, 0);
@@ -68,6 +99,12 @@ class NotificationBillingService
 
     public function chargeSms(Organization $organization, string $message, string $reference, string $description): bool
     {
+        if ($this->usesCustomerSms($organization)) {
+            $this->usage->recordSms($organization, 0);
+
+            return true;
+        }
+
         $cost = $this->pricing->smsCostMinor($message);
         if ($cost <= 0) {
             $this->usage->recordSms($organization, 0);

app/Services/Frontdesk/NotificationDispatcher.php

@@ -10,15 +10,17 @@ use App\Models\User;
 use App\Models\Visitor;
 use App\Models\Visit;
 use App\Notifications\FrontdeskAlertNotification;
-use App\Services\Comms\EmailService;
-use App\Services\Comms\SmsService;
+use App\Services\Messaging\CustomerEmailClient;
+use App\Services\Messaging\CustomerSmsClient;
+use App\Services\Messaging\MessagingCredentialsService;
 use Illuminate\Support\Facades\Log;
 
 class NotificationDispatcher
 {
     public function __construct(
-        protected EmailService $email,
-        protected SmsService $sms,
+        protected MessagingCredentialsService $credentials,
+        protected CustomerEmailClient $customerEmail,
+        protected CustomerSmsClient $customerSms,
         protected NotificationPreferenceService $preferences,
         protected NotificationBillingService $billing,
     ) {}
@@ -194,40 +196,94 @@ class NotificationDispatcher
     ): bool {
         $notified = false;
         $reference = $visit ? 'visit-'.$visit->id.'-'.($event ?? 'alert') : 'host-'.$host->id;
+        $credential = $this->credentials->forOrganization($organization);
 
         if (in_array('email', $channels, true) && $host->email) {
-            if (! $this->billing->canAffordEmail($organization)) {
-                Log::info('Frontdesk host email skipped — insufficient wallet balance', [
+            if (! $credential->hasValidBird()) {
+                Log::info('Frontdesk host email skipped — Ladill Bird not connected', [
                     'host_id' => $host->id,
                     'organization_id' => $organization->id,
                 ]);
             } else {
-                try {
-                    $this->email->send($host->email, $title, $message);
-                    if ($this->billing->chargeEmail($organization, $reference, "Host alert: {$title}")) {
-                        $notified = true;
+                $apiKey = $credential->birdApiKey();
+                if (! $apiKey) {
+                    Log::info('Frontdesk host email skipped — Bird credentials could not be decrypted', [
+                        'host_id' => $host->id,
+                        'organization_id' => $organization->id,
+                    ]);
+                } elseif (! $this->billing->canAffordEmail($organization)) {
+                    Log::info('Frontdesk host email skipped — insufficient wallet balance', [
+                        'host_id' => $host->id,
+                        'organization_id' => $organization->id,
+                    ]);
+                } else {
+                    try {
+                        $html = nl2br(e($message));
+                        $sent = $this->customerEmail->send(
+                            $apiKey,
+                            (string) $credential->bird_from_email,
+                            $credential->bird_from_name,
+                            (string) $host->email,
+                            $title,
+                            $html,
+                            $message,
+                        );
+
+                        if (! $sent) {
+                            Log::warning('Frontdesk host email failed', [
+                                'host_id' => $host->id,
+                                'error' => $this->customerEmail->lastError(),
+                            ]);
+                        } elseif ($this->billing->chargeEmail($organization, $reference, "Host alert: {$title}")) {
+                            $notified = true;
+                        }
+                    } catch (\Throwable $e) {
+                        Log::warning('Frontdesk host email failed', ['host_id' => $host->id, 'error' => $e->getMessage()]);
                     }
-                } catch (\Throwable $e) {
-                    Log::warning('Frontdesk host email failed', ['host_id' => $host->id, 'error' => $e->getMessage()]);
                 }
             }
         }
 
         if (in_array('sms', $channels, true) && $host->phone) {
             $smsBody = "{$title}: {$message}";
-            if (! $this->billing->canAffordSms($organization, $smsBody)) {
-                Log::info('Frontdesk host SMS skipped — insufficient wallet balance', [
+
+            if (! $credential->hasValidSms()) {
+                Log::info('Frontdesk host SMS skipped — Ladill SMS not connected', [
                     'host_id' => $host->id,
                     'organization_id' => $organization->id,
                 ]);
             } else {
-                try {
-                    $this->sms->send($host->phone, $smsBody);
-                    if ($this->billing->chargeSms($organization, $smsBody, $reference, "Host SMS: {$title}")) {
-                        $notified = true;
+                $apiKey = $credential->smsApiKey();
+                if (! $apiKey) {
+                    Log::info('Frontdesk host SMS skipped — SMS credentials could not be decrypted', [
+                        'host_id' => $host->id,
+                        'organization_id' => $organization->id,
+                    ]);
+                } elseif (! $this->billing->canAffordSms($organization, $smsBody)) {
+                    Log::info('Frontdesk host SMS skipped — insufficient wallet balance', [
+                        'host_id' => $host->id,
+                        'organization_id' => $organization->id,
+                    ]);
+                } else {
+                    try {
+                        $sent = $this->customerSms->send(
+                            $apiKey,
+                            (string) $host->phone,
+                            $smsBody,
+                            (string) $credential->sms_sender_id,
+                        );
+
+                        if (! $sent) {
+                            Log::warning('Frontdesk host SMS failed', [
+                                'host_id' => $host->id,
+                                'error' => $this->customerSms->lastError(),
+                            ]);
+                        } elseif ($this->billing->chargeSms($organization, $smsBody, $reference, "Host SMS: {$title}")) {
+                            $notified = true;
+                        }
+                    } catch (\Throwable $e) {
+                        Log::warning('Frontdesk host SMS failed', ['host_id' => $host->id, 'error' => $e->getMessage()]);
                     }
-                } catch (\Throwable $e) {
-                    Log::warning('Frontdesk host SMS failed', ['host_id' => $host->id, 'error' => $e->getMessage()]);
                 }
             }
         }

app/Services/Messaging/CustomerEmailClient.php

@@ -0,0 +1,92 @@
+<?php
+
+namespace App\Services\Messaging;
+
+use Illuminate\Support\Facades\Http;
+use Illuminate\Support\Facades\Log;
+
+class CustomerEmailClient
+{
+    private ?string $lastError = null;
+
+    public function lastError(): ?string
+    {
+        return $this->lastError;
+    }
+
+    private function base(): string
+    {
+        return rtrim((string) config('smtp.customer_relay_url', 'https://ladill.com/api/smtp'), '/');
+    }
+
+    /** @return array{ok: bool, data?: array<string, mixed>, error?: string, status?: int} */
+    public function me(string $apiKey): array
+    {
+        try {
+            $res = Http::withToken($apiKey)->acceptJson()->timeout(15)
+                ->get($this->base().'/me');
+
+            if ($res->status() === 401) {
+                return ['ok' => false, 'error' => 'Invalid Bird API key.', 'status' => 401];
+            }
+
+            if ($res->failed()) {
+                return [
+                    'ok' => false,
+                    'error' => (string) ($res->json('error') ?: 'Could not validate Bird credentials.'),
+                    'status' => $res->status(),
+                ];
+            }
+
+            return ['ok' => true, 'data' => $res->json() ?? [], 'status' => $res->status()];
+        } catch (\Throwable $e) {
+            Log::warning('Customer Bird meta request failed', ['error' => $e->getMessage()]);
+
+            return ['ok' => false, 'error' => 'Could not reach Ladill Bird. Please try again.'];
+        }
+    }
+
+    public function send(
+        string $apiKey,
+        string $from,
+        ?string $fromName,
+        string $to,
+        string $subject,
+        string $html,
+        ?string $text = null,
+    ): bool {
+        $this->lastError = null;
+
+        try {
+            $res = Http::withToken($apiKey)->acceptJson()->timeout(30)
+                ->post($this->base().'/send', array_filter([
+                    'from' => $from,
+                    'from_name' => $fromName,
+                    'to' => [$to],
+                    'subject' => $subject,
+                    'html' => $html,
+                    'text' => $text,
+                ], fn ($value) => $value !== null && $value !== ''));
+
+            if ($res->status() === 402) {
+                $this->lastError = (string) ($res->json('error') ?: 'Insufficient Bird email credits. Top up Bird and try again.');
+
+                return false;
+            }
+
+            if ($res->failed()) {
+                $this->lastError = (string) ($res->json('error') ?: $res->json('message') ?: 'The email could not be sent.');
+                Log::warning('Customer email send failed', ['status' => $res->status()]);
+
+                return false;
+            }
+
+            return (bool) ($res->json('success') ?? true);
+        } catch (\Throwable $e) {
+            $this->lastError = 'Could not reach the email service. Please try again.';
+            Log::warning('Customer email send error', ['error' => $e->getMessage()]);
+
+            return false;
+        }
+    }
+}

app/Services/Messaging/CustomerSmsClient.php

@@ -0,0 +1,94 @@
+<?php
+
+namespace App\Services\Messaging;
+
+use Illuminate\Support\Facades\Http;
+use Illuminate\Support\Facades\Log;
+
+class CustomerSmsClient
+{
+    private ?string $lastError = null;
+
+    public function lastError(): ?string
+    {
+        return $this->lastError;
+    }
+
+    private function base(): string
+    {
+        return rtrim((string) config('sms.customer_relay_url', 'https://ladill.com/api/sms'), '/');
+    }
+
+    /** @return array{ok: bool, data?: array<string, mixed>, error?: string, status?: int} */
+    public function me(string $apiKey): array
+    {
+        return $this->get($apiKey, '/me');
+    }
+
+    /** @return array{ok: bool, data?: array<string, mixed>, error?: string, status?: int} */
+    public function senders(string $apiKey): array
+    {
+        return $this->get($apiKey, '/senders');
+    }
+
+    public function send(string $apiKey, string $to, string $text, string $senderId): bool
+    {
+        $this->lastError = null;
+
+        try {
+            $res = Http::withToken($apiKey)->acceptJson()->timeout(30)
+                ->post($this->base().'/send', [
+                    'to' => $to,
+                    'text' => $text,
+                    'sender_id' => $senderId,
+                ]);
+
+            if ($res->status() === 402) {
+                $this->lastError = (string) ($res->json('error') ?: 'Insufficient SMS credit. Top up your Ladill SMS wallet and try again.');
+
+                return false;
+            }
+
+            if ($res->failed()) {
+                $this->lastError = (string) ($res->json('error') ?: $res->json('message') ?: 'The SMS could not be sent.');
+                Log::warning('Customer SMS send failed', ['status' => $res->status()]);
+
+                return false;
+            }
+
+            return (bool) ($res->json('success') ?? true);
+        } catch (\Throwable $e) {
+            $this->lastError = 'Could not reach the SMS service. Please try again.';
+            Log::warning('Customer SMS send error', ['error' => $e->getMessage()]);
+
+            return false;
+        }
+    }
+
+    /** @return array{ok: bool, data?: array<string, mixed>, error?: string, status?: int} */
+    private function get(string $apiKey, string $path): array
+    {
+        try {
+            $res = Http::withToken($apiKey)->acceptJson()->timeout(15)
+                ->get($this->base().$path);
+
+            if ($res->status() === 401) {
+                return ['ok' => false, 'error' => 'Invalid SMS API key.', 'status' => 401];
+            }
+
+            if ($res->failed()) {
+                return [
+                    'ok' => false,
+                    'error' => (string) ($res->json('error') ?: 'Could not validate SMS credentials.'),
+                    'status' => $res->status(),
+                ];
+            }
+
+            return ['ok' => true, 'data' => $res->json() ?? [], 'status' => $res->status()];
+        } catch (\Throwable $e) {
+            Log::warning('Customer SMS meta request failed', ['path' => $path, 'error' => $e->getMessage()]);
+
+            return ['ok' => false, 'error' => 'Could not reach Ladill SMS. Please try again.'];
+        }
+    }
+}

app/Services/Messaging/MessagingCredentialsService.php

@@ -0,0 +1,167 @@
+<?php
+
+namespace App\Services\Messaging;
+
+use App\Models\MessagingCredential;
+use App\Models\Organization;
+
+class MessagingCredentialsService
+{
+    public function __construct(
+        private CustomerSmsClient $sms,
+        private CustomerEmailClient $email,
+    ) {}
+
+    public function forOrganization(Organization $organization): MessagingCredential
+    {
+        return MessagingCredential::query()->firstOrCreate(
+            ['organization_id' => $organization->id],
+            ['owner_ref' => $organization->owner_ref],
+        );
+    }
+
+    /**
+     * @return array{ok: bool, error?: string, credential?: MessagingCredential, senders?: list<string>}
+     */
+    public function validateAndSaveSms(Organization $organization, string $apiKey, string $senderId): array
+    {
+        $apiKey = trim($apiKey);
+        $senderId = trim($senderId);
+
+        if (! str_starts_with($apiKey, 'lsk_sms_live_')) {
+            return ['ok' => false, 'error' => 'SMS API keys must start with lsk_sms_live_.'];
+        }
+
+        if ($senderId === '' || strlen($senderId) > 11) {
+            return ['ok' => false, 'error' => 'Sender ID must be 1–11 characters.'];
+        }
+
+        $me = $this->sms->me($apiKey);
+        if (! ($me['ok'] ?? false)) {
+            $credential = $this->forOrganization($organization);
+            $credential->update([
+                'sms_status' => MessagingCredential::STATUS_INVALID,
+                'sms_last_error' => $me['error'] ?? 'Invalid SMS API key.',
+            ]);
+
+            return ['ok' => false, 'error' => $me['error'] ?? 'Invalid SMS API key.', 'credential' => $credential];
+        }
+
+        $senders = $this->sms->senders($apiKey);
+        $approved = collect($senders['data']['data'] ?? [])->pluck('sender_id')->map(fn ($id) => (string) $id)->all();
+        $defaultSender = (string) ($senders['data']['default_sender'] ?? '');
+
+        $allowed = array_values(array_unique(array_filter([...$approved, $defaultSender])));
+        if ($allowed !== [] && ! in_array($senderId, $allowed, true)) {
+            $error = 'Sender ID is not approved for this SMS key. Approved: '.implode(', ', $allowed);
+
+            $credential = $this->forOrganization($organization);
+            $credential->update([
+                'sms_status' => MessagingCredential::STATUS_INVALID,
+                'sms_last_error' => $error,
+            ]);
+
+            return ['ok' => false, 'error' => $error, 'credential' => $credential, 'senders' => $allowed];
+        }
+
+        $credential = $this->forOrganization($organization);
+        $credential->update([
+            'owner_ref' => $organization->owner_ref,
+            'sms_api_key_encrypted' => MessagingCredential::encryptKey($apiKey),
+            'sms_api_key_prefix' => substr($apiKey, 0, 16),
+            'sms_sender_id' => $senderId,
+            'sms_status' => MessagingCredential::STATUS_VALID,
+            'sms_validated_at' => now(),
+            'sms_last_error' => null,
+        ]);
+
+        return ['ok' => true, 'credential' => $credential->fresh(), 'senders' => $allowed];
+    }
+
+    /**
+     * @return array{ok: bool, error?: string, credential?: MessagingCredential}
+     */
+    public function validateAndSaveBird(Organization $organization, string $apiKey, string $fromEmail, ?string $fromName): array
+    {
+        $apiKey = trim($apiKey);
+        $fromEmail = strtolower(trim($fromEmail));
+        $fromName = trim((string) $fromName);
+
+        if (! str_starts_with($apiKey, 'lsk_live_') && ! str_starts_with($apiKey, 'lsk_acct_')) {
+            return ['ok' => false, 'error' => 'Bird API keys must start with lsk_live_ or lsk_acct_.'];
+        }
+
+        if (! filter_var($fromEmail, FILTER_VALIDATE_EMAIL)) {
+            return ['ok' => false, 'error' => 'Enter a valid from email address.'];
+        }
+
+        $me = $this->email->me($apiKey);
+        if (! ($me['ok'] ?? false)) {
+            $credential = $this->forOrganization($organization);
+            $credential->update([
+                'bird_status' => MessagingCredential::STATUS_INVALID,
+                'bird_last_error' => $me['error'] ?? 'Invalid Bird API key.',
+            ]);
+
+            return ['ok' => false, 'error' => $me['error'] ?? 'Invalid Bird API key.', 'credential' => $credential];
+        }
+
+        $domains = collect($me['data']['verified_domains'] ?? [])->map(fn ($d) => strtolower((string) $d))->all();
+        $fromDomain = strtolower((string) (explode('@', $fromEmail, 2)[1] ?? ''));
+        if ($domains !== [] && ! in_array($fromDomain, $domains, true)) {
+            $error = 'From email must use a verified Bird domain ('.implode(', ', $domains).').';
+            $credential = $this->forOrganization($organization);
+            $credential->update([
+                'bird_status' => MessagingCredential::STATUS_INVALID,
+                'bird_last_error' => $error,
+            ]);
+
+            return ['ok' => false, 'error' => $error, 'credential' => $credential];
+        }
+
+        $credential = $this->forOrganization($organization);
+        $credential->update([
+            'owner_ref' => $organization->owner_ref,
+            'bird_api_key_encrypted' => MessagingCredential::encryptKey($apiKey),
+            'bird_api_key_prefix' => substr($apiKey, 0, 16),
+            'bird_from_email' => $fromEmail,
+            'bird_from_name' => $fromName !== '' ? $fromName : null,
+            'bird_status' => MessagingCredential::STATUS_VALID,
+            'bird_validated_at' => now(),
+            'bird_last_error' => null,
+        ]);
+
+        return ['ok' => true, 'credential' => $credential->fresh()];
+    }
+
+    public function disconnectSms(Organization $organization): MessagingCredential
+    {
+        $credential = $this->forOrganization($organization);
+        $credential->update([
+            'sms_api_key_encrypted' => null,
+            'sms_api_key_prefix' => null,
+            'sms_sender_id' => null,
+            'sms_status' => null,
+            'sms_validated_at' => null,
+            'sms_last_error' => null,
+        ]);
+
+        return $credential->fresh();
+    }
+
+    public function disconnectBird(Organization $organization): MessagingCredential
+    {
+        $credential = $this->forOrganization($organization);
+        $credential->update([
+            'bird_api_key_encrypted' => null,
+            'bird_api_key_prefix' => null,
+            'bird_from_email' => null,
+            'bird_from_name' => null,
+            'bird_status' => null,
+            'bird_validated_at' => null,
+            'bird_last_error' => null,
+        ]);
+
+        return $credential->fresh();
+    }
+}

config/sms.php

@@ -0,0 +1,5 @@
+<?php
+
+return [
+    'customer_relay_url' => env('SMS_CUSTOMER_RELAY_URL', 'https://ladill.com/api/sms'),
+];

config/smtp.php

@@ -0,0 +1,5 @@
+<?php
+
+return [
+    'customer_relay_url' => env('SMTP_CUSTOMER_RELAY_URL', 'https://ladill.com/api/smtp'),
+];

database/migrations/2026_07_12_100000_create_frontdesk_messaging_credentials_table.php

@@ -0,0 +1,38 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('frontdesk_messaging_credentials', function (Blueprint $table) {
+            $table->id();
+            $table->string('owner_ref')->index();
+            $table->foreignId('organization_id')->constrained('frontdesk_organizations')->cascadeOnDelete();
+            $table->text('sms_api_key_encrypted')->nullable();
+            $table->string('sms_api_key_prefix', 32)->nullable();
+            $table->string('sms_sender_id', 11)->nullable();
+            $table->string('sms_status', 32)->nullable();
+            $table->timestamp('sms_validated_at')->nullable();
+            $table->text('sms_last_error')->nullable();
+            $table->text('bird_api_key_encrypted')->nullable();
+            $table->string('bird_api_key_prefix', 32)->nullable();
+            $table->string('bird_from_email')->nullable();
+            $table->string('bird_from_name')->nullable();
+            $table->string('bird_status', 32)->nullable();
+            $table->timestamp('bird_validated_at')->nullable();
+            $table->text('bird_last_error')->nullable();
+            $table->timestamps();
+
+            $table->unique('organization_id');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('frontdesk_messaging_credentials');
+    }
+};

resources/views/frontdesk/integrations/edit.blade.php

@@ -1,6 +1,10 @@
 <x-app-layout title="Integrations">
     <h1 class="text-xl font-semibold text-slate-900 dark:text-slate-100">Integrations</h1>
-    <p class="text-sm text-slate-500 dark:text-slate-400">Connect Ladill apps and external systems.</p>
+    <p class="text-sm text-slate-500 dark:text-slate-400">Connect Ladill apps, messaging, and external systems.</p>
+
+    @if (! $canManage)
+        <p class="mt-4 rounded-lg border border-amber-200 bg-amber-50 px-4 py-3 text-sm text-amber-800 dark:border-amber-800 dark:bg-amber-950 dark:text-amber-200">You can view integrations, but only admins can change credentials.</p>
+    @endif
 
     <section class="mt-6 rounded-2xl border border-slate-200 bg-white p-5 dark:border-slate-700 dark:bg-slate-900">
         <h2 class="text-sm font-semibold text-slate-900 dark:text-slate-100">Supported Ladill apps</h2>
@@ -12,6 +16,111 @@
         <p class="mt-3 text-xs text-slate-500">Sibling apps authenticate with service API keys and can create visits via <code class="text-xs">POST /api/visits</code> with <code class="text-xs">external_ref</code> for idempotency.</p>
     </section>
 
+    <div class="mt-6 space-y-6 max-w-2xl">
+        <section class="rounded-2xl border border-slate-200 bg-white p-5 dark:border-slate-700 dark:bg-slate-900">
+            <h2 class="text-sm font-semibold text-slate-900 dark:text-slate-100">Ladill SMS</h2>
+            <p class="mt-1 text-sm text-slate-500 dark:text-slate-400">
+                Connect your <a href="https://sms.ladill.com" target="_blank" rel="noopener" class="text-indigo-600 underline dark:text-indigo-400">Ladill SMS</a>
+                API key so host SMS alerts bill your SMS wallet and send under your sender ID.
+            </p>
+
+            @if ($credential->hasValidSms())
+                <div class="mt-4 rounded-lg border border-emerald-200 bg-emerald-50 px-3 py-2 text-sm text-emerald-800 dark:border-emerald-800 dark:bg-emerald-950 dark:text-emerald-200">
+                    Connected · key {{ $credential->sms_api_key_prefix }}… · sender <strong>{{ $credential->sms_sender_id }}</strong>
+                    @if ($credential->sms_validated_at)
+                        · validated {{ $credential->sms_validated_at->diffForHumans() }}
+                    @endif
+                </div>
+            @elseif ($credential->sms_status === \App\Models\MessagingCredential::STATUS_INVALID)
+                <div class="mt-4 rounded-lg border border-rose-200 bg-rose-50 px-3 py-2 text-sm text-rose-800 dark:border-rose-800 dark:bg-rose-950 dark:text-rose-200">
+                    {{ $credential->sms_last_error ?: 'SMS credentials are invalid.' }}
+                </div>
+            @endif
+
+            @if ($canManage)
+                <form method="POST" action="{{ route('frontdesk.integrations.sms.save') }}" class="mt-4 space-y-4">
+                    @csrf
+                    <div>
+                        <label class="block text-sm font-medium">SMS API key</label>
+                        <input type="password" name="sms_api_key" autocomplete="off" required
+                               placeholder="lsk_sms_live_…"
+                               class="mt-1 w-full rounded-lg border-slate-300 font-mono text-sm dark:border-slate-600 dark:bg-slate-800">
+                    </div>
+                    <div>
+                        <label class="block text-sm font-medium">Sender ID</label>
+                        <input type="text" name="sms_sender_id" maxlength="11" required
+                               value="{{ old('sms_sender_id', $credential->sms_sender_id) }}"
+                               placeholder="Approved sender ID"
+                               class="mt-1 w-full rounded-lg border-slate-300 text-sm dark:border-slate-600 dark:bg-slate-800">
+                        <p class="mt-1 text-xs text-slate-500">Must match an approved sender ID on your SMS service.</p>
+                    </div>
+                    <button type="submit" class="btn-primary">Validate &amp; save SMS</button>
+                </form>
+                @if ($credential->sms_api_key_encrypted || $credential->hasValidSms())
+                    <form method="POST" action="{{ route('frontdesk.integrations.sms.disconnect') }}" class="mt-3" onsubmit="return confirm('Disconnect Ladill SMS?')">
+                        @csrf
+                        <button type="submit" class="text-sm text-rose-700 hover:underline dark:text-rose-400">Disconnect SMS</button>
+                    </form>
+                @endif
+            @endif
+        </section>
+
+        <section class="rounded-2xl border border-slate-200 bg-white p-5 dark:border-slate-700 dark:bg-slate-900">
+            <h2 class="text-sm font-semibold text-slate-900 dark:text-slate-100">Ladill Bird</h2>
+            <p class="mt-1 text-sm text-slate-500 dark:text-slate-400">
+                Connect your <a href="https://bird.ladill.com" target="_blank" rel="noopener" class="text-indigo-600 underline dark:text-indigo-400">Ladill Bird</a>
+                API key so host email alerts bill your Bird wallet and send from your domain.
+            </p>
+
+            @if ($credential->hasValidBird())
+                <div class="mt-4 rounded-lg border border-emerald-200 bg-emerald-50 px-3 py-2 text-sm text-emerald-800 dark:border-emerald-800 dark:bg-emerald-950 dark:text-emerald-200">
+                    Connected · key {{ $credential->bird_api_key_prefix }}… · from
+                    <strong>{{ $credential->bird_from_name ? $credential->bird_from_name.' <'.$credential->bird_from_email.'>' : $credential->bird_from_email }}</strong>
+                    @if ($credential->bird_validated_at)
+                        · validated {{ $credential->bird_validated_at->diffForHumans() }}
+                    @endif
+                </div>
+            @elseif ($credential->bird_status === \App\Models\MessagingCredential::STATUS_INVALID)
+                <div class="mt-4 rounded-lg border border-rose-200 bg-rose-50 px-3 py-2 text-sm text-rose-800 dark:border-rose-800 dark:bg-rose-950 dark:text-rose-200">
+                    {{ $credential->bird_last_error ?: 'Bird credentials are invalid.' }}
+                </div>
+            @endif
+
+            @if ($canManage)
+                <form method="POST" action="{{ route('frontdesk.integrations.bird.save') }}" class="mt-4 space-y-4">
+                    @csrf
+                    <div>
+                        <label class="block text-sm font-medium">Bird API key</label>
+                        <input type="password" name="bird_api_key" autocomplete="off" required
+                               placeholder="lsk_live_…"
+                               class="mt-1 w-full rounded-lg border-slate-300 font-mono text-sm dark:border-slate-600 dark:bg-slate-800">
+                    </div>
+                    <div>
+                        <label class="block text-sm font-medium">From email</label>
+                        <input type="email" name="bird_from_email" required
+                               value="{{ old('bird_from_email', $credential->bird_from_email) }}"
+                               placeholder="frontdesk@yourdomain.com"
+                               class="mt-1 w-full rounded-lg border-slate-300 text-sm dark:border-slate-600 dark:bg-slate-800">
+                    </div>
+                    <div>
+                        <label class="block text-sm font-medium">From name</label>
+                        <input type="text" name="bird_from_name" maxlength="100"
+                               value="{{ old('bird_from_name', $credential->bird_from_name) }}"
+                               placeholder="{{ $organization->name }}"
+                               class="mt-1 w-full rounded-lg border-slate-300 text-sm dark:border-slate-600 dark:bg-slate-800">
+                    </div>
+                    <button type="submit" class="btn-primary">Validate &amp; save Bird</button>
+                </form>
+                @if ($credential->bird_api_key_encrypted || $credential->hasValidBird())
+                    <form method="POST" action="{{ route('frontdesk.integrations.bird.disconnect') }}" class="mt-3" onsubmit="return confirm('Disconnect Ladill Bird?')">
+                        @csrf
+                        <button type="submit" class="text-sm text-rose-700 hover:underline dark:text-rose-400">Disconnect Bird</button>
+                    </form>
+                @endif
+            @endif
+        </section>
+    </div>
+
     @if ($canManage)
         <form method="POST" action="{{ route('frontdesk.integrations.update') }}" class="mt-6 max-w-2xl space-y-6">
             @csrf @method('PUT')
@@ -39,12 +148,12 @@
                     </div>
                 </div>
                 <label class="flex items-center gap-2 text-sm"><input type="checkbox" name="webhook_active" value="1" @checked(old('webhook_active', $webhook?->is_active ?? true))> Active</label>
-                <button type="submit" class="btn-primary">Save integrations</button>
+                <button type="submit" class="btn-primary">Save webhooks</button>
             </section>
         </form>
     @endif
 
-    <section class="mt-6 rounded-2xl border border-slate-200 bg-white p-5 dark:border-slate-700 dark:bg-slate-900">
+    <section class="mt-6 max-w-2xl rounded-2xl border border-slate-200 bg-white p-5 dark:border-slate-700 dark:bg-slate-900">
         <h2 class="text-sm font-semibold text-slate-900 dark:text-slate-100">Calendar feed (iCal)</h2>
         <p class="mt-2 text-sm text-slate-600 dark:text-slate-300">Subscribe to scheduled visits in Outlook, Google Calendar, or Apple Calendar.</p>
         <code class="mt-3 block break-all rounded-lg bg-slate-50 p-3 text-xs dark:bg-slate-800">{{ $icalUrl }}</code>

routes/web.php

@@ -96,6 +96,11 @@ Route::middleware(['auth', 'platform.session'])->group(function () {
 
         Route::get('/integrations', [IntegrationController::class, 'edit'])->name('frontdesk.integrations.edit');
         Route::put('/integrations', [IntegrationController::class, 'update'])->name('frontdesk.integrations.update');
+        Route::post('/integrations/sms', [IntegrationController::class, 'saveSms'])->name('frontdesk.integrations.sms.save');
+        Route::post('/integrations/sms/disconnect', [IntegrationController::class, 'disconnectSms'])->name('frontdesk.integrations.sms.disconnect');
+        Route::post('/integrations/bird', [IntegrationController::class, 'saveBird'])->name('frontdesk.integrations.bird.save');
+        Route::post('/integrations/bird/disconnect', [IntegrationController::class, 'disconnectBird'])->name('frontdesk.integrations.bird.disconnect');
+        Route::post('/integrations/sms/senders', [IntegrationController::class, 'previewSenders'])->name('frontdesk.integrations.sms.senders');
 
         Route::delete('/visits/{visit}', [ComplianceController::class, 'destroyVisit'])->name('frontdesk.visits.destroy');
 

tests/Feature/FrontdeskMessagingIntegrationsTest.php

@@ -0,0 +1,241 @@
+<?php
+
+namespace Tests\Feature;
+
+use App\Http\Middleware\EnsurePlatformSession;
+use App\Models\Branch;
+use App\Models\Member;
+use App\Models\MessagingCredential;
+use App\Models\Organization;
+use App\Models\User;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Illuminate\Support\Facades\Crypt;
+use Illuminate\Support\Facades\Http;
+use Tests\TestCase;
+
+class FrontdeskMessagingIntegrationsTest extends TestCase
+{
+    use RefreshDatabase;
+
+    protected User $user;
+
+    protected Organization $organization;
+
+    protected function setUp(): void
+    {
+        parent::setUp();
+        $this->withoutMiddleware(EnsurePlatformSession::class);
+
+        config(['billing.api_url' => 'https://billing.test']);
+
+        $this->user = User::create([
+            'public_id' => 'test-user-msg-001',
+            'name' => 'Test User',
+            'email' => 'msg@example.com',
+        ]);
+
+        $this->organization = Organization::create([
+            'owner_ref' => $this->user->public_id,
+            'name' => 'Test Frontdesk',
+            'slug' => 'test-frontdesk-msg',
+            'settings' => [
+                'onboarded' => true,
+                'plan' => 'pro',
+                'plan_expires_at' => now()->addMonth()->toIso8601String(),
+            ],
+        ]);
+
+        Member::create([
+            'owner_ref' => $this->user->public_id,
+            'organization_id' => $this->organization->id,
+            'user_ref' => $this->user->public_id,
+            'role' => 'org_admin',
+        ]);
+
+        Branch::create([
+            'owner_ref' => $this->user->public_id,
+            'organization_id' => $this->organization->id,
+            'name' => 'Main',
+            'is_active' => true,
+        ]);
+    }
+
+    public function test_integrations_page_loads_messaging_cards(): void
+    {
+        $this->actingAs($this->user)
+            ->get(route('frontdesk.integrations.edit'))
+            ->assertOk()
+            ->assertSee('Ladill SMS')
+            ->assertSee('Ladill Bird')
+            ->assertSee('Outbound webhooks');
+    }
+
+    public function test_saving_sms_credentials_encrypts_key(): void
+    {
+        Http::fake([
+            '*/api/sms/me' => Http::response([
+                'api_key_prefix' => 'lsk_sms_live_abcd',
+                'service_id' => 1,
+                'status' => 'active',
+            ]),
+            '*/api/sms/senders' => Http::response([
+                'data' => [['id' => 1, 'sender_id' => 'FrontA', 'is_default' => true]],
+                'default_sender' => 'Ladill',
+            ]),
+        ]);
+
+        $plain = 'lsk_sms_live_'.str_repeat('a', 32);
+
+        $this->actingAs($this->user)
+            ->post(route('frontdesk.integrations.sms.save'), [
+                'sms_api_key' => $plain,
+                'sms_sender_id' => 'FrontA',
+            ])
+            ->assertRedirect()
+            ->assertSessionHas('success');
+
+        $row = MessagingCredential::query()->where('organization_id', $this->organization->id)->first();
+        $this->assertNotNull($row);
+        $this->assertNotSame($plain, $row->sms_api_key_encrypted);
+        $this->assertSame($plain, Crypt::decryptString($row->sms_api_key_encrypted));
+        $this->assertSame(MessagingCredential::STATUS_VALID, $row->sms_status);
+        $this->assertSame('FrontA', $row->sms_sender_id);
+    }
+
+    public function test_invalid_sms_key_is_rejected(): void
+    {
+        Http::fake([
+            '*/api/sms/me' => Http::response(['error' => 'Invalid or missing API key.'], 401),
+        ]);
+
+        $this->actingAs($this->user)
+            ->post(route('frontdesk.integrations.sms.save'), [
+                'sms_api_key' => 'lsk_sms_live_'.str_repeat('b', 32),
+                'sms_sender_id' => 'FrontA',
+            ])
+            ->assertRedirect()
+            ->assertSessionHas('error');
+    }
+
+    public function test_host_email_requires_bird_credentials(): void
+    {
+        Http::fake([
+            'billing.test/*' => Http::response(['affordable' => true, 'ok' => true]),
+        ]);
+
+        $host = \App\Models\Host::create([
+            'owner_ref' => $this->user->public_id,
+            'organization_id' => $this->organization->id,
+            'name' => 'No Bird Host',
+            'email' => 'nobird@example.com',
+            'is_available' => true,
+        ]);
+
+        $this->actingAs($this->user)
+            ->post(route('frontdesk.visits.store'), [
+                'full_name' => 'Guest',
+                'host_id' => $host->id,
+                'visitor_type' => 'visitor',
+                'policies_accepted' => '1',
+            ])
+            ->assertRedirect();
+
+        Http::assertNotSent(fn ($request) => str_contains($request->url(), '/api/smtp/send'));
+    }
+
+    public function test_host_email_uses_customer_bird_relay(): void
+    {
+        $plain = 'lsk_live_'.str_repeat('d', 32);
+        MessagingCredential::create([
+            'owner_ref' => $this->user->public_id,
+            'organization_id' => $this->organization->id,
+            'bird_api_key_encrypted' => Crypt::encryptString($plain),
+            'bird_api_key_prefix' => substr($plain, 0, 16),
+            'bird_from_email' => 'frontdesk@example.test',
+            'bird_from_name' => 'Frontdesk',
+            'bird_status' => MessagingCredential::STATUS_VALID,
+            'bird_validated_at' => now(),
+        ]);
+
+        Http::fake([
+            'billing.test/*' => Http::response(['affordable' => true, 'ok' => true]),
+            '*/api/smtp/send' => Http::response(['success' => true, 'message_id' => 'x']),
+        ]);
+
+        $host = \App\Models\Host::create([
+            'owner_ref' => $this->user->public_id,
+            'organization_id' => $this->organization->id,
+            'name' => 'Bird Host',
+            'email' => 'host@example.com',
+            'is_available' => true,
+        ]);
+
+        $this->actingAs($this->user)
+            ->post(route('frontdesk.visits.store'), [
+                'full_name' => 'Guest',
+                'host_id' => $host->id,
+                'visitor_type' => 'visitor',
+                'policies_accepted' => '1',
+            ])
+            ->assertRedirect();
+
+        Http::assertSent(function ($request) use ($plain) {
+            return str_contains($request->url(), '/api/smtp/send')
+                && $request->hasHeader('Authorization', 'Bearer '.$plain)
+                && $request['from'] === 'frontdesk@example.test'
+                && $request['from_name'] === 'Frontdesk';
+        });
+
+        Http::assertNotSent(fn ($request) => str_contains($request->url(), '/debit'));
+    }
+
+    public function test_host_sms_uses_customer_relay_key(): void
+    {
+        $plain = 'lsk_sms_live_'.str_repeat('c', 32);
+        MessagingCredential::create([
+            'owner_ref' => $this->user->public_id,
+            'organization_id' => $this->organization->id,
+            'sms_api_key_encrypted' => Crypt::encryptString($plain),
+            'sms_api_key_prefix' => substr($plain, 0, 16),
+            'sms_sender_id' => 'FrontA',
+            'sms_status' => MessagingCredential::STATUS_VALID,
+            'sms_validated_at' => now(),
+        ]);
+
+        $this->organization->update([
+            'settings' => array_merge($this->organization->settings ?? [], [
+                'notification_channels' => ['sms'],
+            ]),
+        ]);
+
+        Http::fake([
+            'billing.test/*' => Http::response(['affordable' => true, 'ok' => true]),
+            '*/api/sms/send' => Http::response(['success' => true, 'message_id' => 1]),
+        ]);
+
+        $host = \App\Models\Host::create([
+            'owner_ref' => $this->user->public_id,
+            'organization_id' => $this->organization->id,
+            'name' => 'SMS Host',
+            'phone' => '+233201111111',
+            'is_available' => true,
+        ]);
+
+        $this->actingAs($this->user)
+            ->post(route('frontdesk.visits.store'), [
+                'full_name' => 'Guest',
+                'host_id' => $host->id,
+                'visitor_type' => 'visitor',
+                'policies_accepted' => '1',
+            ])
+            ->assertRedirect();
+
+        Http::assertSent(function ($request) use ($plain) {
+            return str_contains($request->url(), '/api/sms/send')
+                && $request->hasHeader('Authorization', 'Bearer '.$plain)
+                && $request['sender_id'] === 'FrontA';
+        });
+
+        Http::assertNotSent(fn ($request) => str_contains($request->url(), '/debit'));
+    }
+}

tests/Feature/FrontdeskNotificationBillingTest.php

@@ -6,14 +6,14 @@ use App\Http\Middleware\EnsurePlatformSession;
 use App\Models\Branch;
 use App\Models\Host;
 use App\Models\Member;
+use App\Models\MessagingCredential;
 use App\Models\NotificationUsage;
 use App\Models\Organization;
 use App\Models\User;
-use App\Models\Visit;
 use App\Notifications\FrontdeskAlertNotification;
 use Illuminate\Foundation\Testing\RefreshDatabase;
+use Illuminate\Support\Facades\Crypt;
 use Illuminate\Support\Facades\Http;
-use Illuminate\Support\Facades\Mail;
 use Illuminate\Support\Facades\Notification;
 use Tests\TestCase;
 
@@ -25,6 +25,8 @@ class FrontdeskNotificationBillingTest extends TestCase
 
     protected Organization $organization;
 
+    protected string $birdKey;
+
     protected function setUp(): void
     {
         parent::setUp();
@@ -63,14 +65,26 @@ class FrontdeskNotificationBillingTest extends TestCase
             'name' => 'HQ',
             'is_active' => true,
         ]);
+
+        $this->birdKey = 'lsk_live_'.str_repeat('a', 32);
+        MessagingCredential::create([
+            'owner_ref' => $this->owner->public_id,
+            'organization_id' => $this->organization->id,
+            'bird_api_key_encrypted' => Crypt::encryptString($this->birdKey),
+            'bird_api_key_prefix' => substr($this->birdKey, 0, 16),
+            'bird_from_email' => 'notify@example.test',
+            'bird_from_name' => 'Notify Org',
+            'bird_status' => MessagingCredential::STATUS_VALID,
+            'bird_validated_at' => now(),
+        ]);
     }
 
     public function test_host_email_notification_without_ladill_user_link(): void
     {
-        Mail::fake();
         Http::fake([
             'billing.test/can-afford*' => Http::response(['affordable' => true]),
             'billing.test/debit' => Http::response(['ok' => true]),
+            '*/api/smtp/send' => Http::response(['success' => true]),
         ]);
 
         $host = Host::create([
@@ -90,7 +104,8 @@ class FrontdeskNotificationBillingTest extends TestCase
             ])
             ->assertRedirect();
 
-        Mail::assertSent(\App\Mail\ContactMessageMail::class);
+        Http::assertSent(fn ($request) => str_contains($request->url(), '/api/smtp/send'));
+        Http::assertNotSent(fn ($request) => str_contains($request->url(), '/debit'));
 
         $usage = NotificationUsage::where('organization_id', $this->organization->id)->first();
         $this->assertNotNull($usage);
@@ -98,12 +113,12 @@ class FrontdeskNotificationBillingTest extends TestCase
         $this->assertSame(0, $usage->email_charged_minor);
     }
 
-    public function test_paid_email_charges_wallet_after_free_allowance(): void
+    public function test_customer_email_skips_wallet_debit_after_free_allowance(): void
     {
-        Mail::fake();
         Http::fake([
             'billing.test/can-afford*' => Http::response(['affordable' => true]),
             'billing.test/debit' => Http::response(['ok' => true]),
+            '*/api/smtp/send' => Http::response(['success' => true]),
         ]);
 
         NotificationUsage::create([
@@ -132,16 +147,17 @@ class FrontdeskNotificationBillingTest extends TestCase
             ])
             ->assertRedirect();
 
-        Http::assertSent(fn ($request) => str_contains($request->url(), '/debit'));
+        Http::assertNotSent(fn ($request) => str_contains($request->url(), '/debit'));
 
         $usage = NotificationUsage::where('organization_id', $this->organization->id)->first();
         $this->assertSame(101, $usage->email_count);
-        $this->assertGreaterThan(0, $usage->email_charged_minor);
+        $this->assertSame(0, $usage->email_charged_minor);
     }
 
-    public function test_insufficient_balance_skips_host_email(): void
+    public function test_missing_bird_credentials_skips_host_email(): void
     {
-        Mail::fake();
+        MessagingCredential::query()->where('organization_id', $this->organization->id)->delete();
+
         Http::fake([
             'billing.test/can-afford*' => Http::response(['affordable' => false]),
         ]);
@@ -169,15 +185,15 @@ class FrontdeskNotificationBillingTest extends TestCase
             ])
             ->assertRedirect();
 
-        Mail::assertNothingSent();
+        Http::assertNotSent(fn ($request) => str_contains($request->url(), '/api/smtp/send'));
     }
 
     public function test_kiosk_returns_host_notified_flag(): void
     {
-        Mail::fake();
         Http::fake([
             'billing.test/can-afford*' => Http::response(['affordable' => true]),
             'billing.test/debit' => Http::response(['ok' => true]),
+            '*/api/smtp/send' => Http::response(['success' => true]),
         ]);
 
         $host = Host::create([
@@ -226,12 +242,12 @@ class FrontdeskNotificationBillingTest extends TestCase
             ->assertSee('Upgrade to Pro');
     }
 
-    public function test_pro_plan_emails_are_unlimited(): void
+    public function test_pro_plan_emails_record_usage_without_wallet_debit(): void
     {
-        Mail::fake();
         Http::fake([
             'billing.test/can-afford*' => Http::response(['affordable' => true]),
             'billing.test/debit' => Http::response(['ok' => true]),
+            '*/api/smtp/send' => Http::response(['success' => true]),
         ]);
 
         $this->organization->update([
@@ -264,7 +280,7 @@ class FrontdeskNotificationBillingTest extends TestCase
             ])
             ->assertRedirect();
 
-        Mail::assertSent(\App\Mail\ContactMessageMail::class);
+        Http::assertSent(fn ($request) => str_contains($request->url(), '/api/smtp/send'));
         Http::assertNotSent(fn ($request) => str_contains($request->url(), '/debit'));
 
         $usage = NotificationUsage::where('organization_id', $this->organization->id)->first();
@@ -275,10 +291,10 @@ class FrontdeskNotificationBillingTest extends TestCase
     public function test_linked_user_still_gets_in_app_notification(): void
     {
         Notification::fake();
-        Mail::fake();
         Http::fake([
             'billing.test/can-afford*' => Http::response(['affordable' => true]),
             'billing.test/debit' => Http::response(['ok' => true]),
+            '*/api/smtp/send' => Http::response(['success' => true]),
         ]);
 
         $linkedUser = User::create([