Treat all Now Serving cards equally and announce every ticket change.

Remove newest-card highlighting so every active service point looks the same, sort the board stably by destination, and have the display announce whenever a counter’s ticket changes (falling back when a server voice row is missing).

Co-authored-by: Cursor <cursoragent@cursor.com>

tests/Feature/DisplayVoiceTest.php

@@ -101,9 +101,7 @@ class DisplayVoiceTest extends TestCase
 
         $this->get(route('qms.display.public', $screen->access_token))
             ->assertOk()
-            ->assertSee('qms-display__tickets', false)
-            ->assertSee('data-ticket-count', false)
-            ->assertSee('qms-display__ticket--newest', false)
+            ->assertDontSee('qms-display__ticket--newest')
             ->assertSee('Please proceed to')
             ->assertSee('A001')
             ->assertSee('Reception')
@@ -161,13 +159,16 @@ class DisplayVoiceTest extends TestCase
             ]);
         }
 
-        $this->getJson(route('qms.display.data', $screen->access_token))
+        $payload = $this->getJson(route('qms.display.data', $screen->access_token))
             ->assertOk()
             ->assertJsonCount(2, 'now_serving')
-            ->assertJsonPath('now_serving.0.ticket_number', 'A005')
-            ->assertJsonPath('now_serving.0.counter', 'Room 14')
-            ->assertJsonPath('now_serving.1.ticket_number', 'A003')
-            ->assertJsonPath('now_serving.1.counter', 'Room 12');
+            ->json('now_serving');
+
+        $byCounter = collect($payload)->keyBy('counter');
+        $this->assertSame('A003', $byCounter['Room 12']['ticket_number']);
+        $this->assertSame('A005', $byCounter['Room 14']['ticket_number']);
+        // Stable alphabetical order by destination — equal presentation, no newest-first primacy.
+        $this->assertSame(['Room 12', 'Room 14'], collect($payload)->pluck('counter')->all());
     }
 
     public function test_display_falls_back_to_branch_queues_when_none_assigned(): void