Replace Upgrade to Pro with Report Issue for staff.

Non-owners submit Queue issues to Ladill admin via Identity.

Co-authored-by: Cursor <cursoragent@cursor.com>

app/Services/Identity/IdentityTeamClient.php

@@ -78,6 +78,24 @@ class IdentityTeamClient
         return (array) $response->json('data', []);
     }
 
+    /**
+     * @param  array{subject: string, message: string, priority?: string, tags?: list<string>}  $payload
+     * @return array<string, mixed>
+     */
+    public function createSupportTicket(string $userPublicId, array $payload, string $app = 'queue'): array
+    {
+        $response = $this->request('post', '/identity/support/tickets', array_filter([
+            'user' => $userPublicId,
+            'subject' => $payload['subject'] ?? '',
+            'message' => $payload['message'] ?? '',
+            'priority' => $payload['priority'] ?? 'normal',
+            'app' => $app,
+            'tags' => $payload['tags'] ?? ['staff_issue'],
+        ], fn ($value) => $value !== null && $value !== ''));
+
+        return (array) $response->json('data', []);
+    }
+
     private function request(string $method, string $path, array $query = []): Response
     {
         $url = rtrim((string) config('identity.api_url'), '/').$path;