Redesign public display for busy queues

Use count-aware ticket grids and complete service destinations so active calls stay legible without clipping across TV and mobile layouts.

Co-authored-by: Cursor <cursoragent@cursor.com>

tests/Feature/DisplayVoiceTest.php

@@ -7,6 +7,7 @@ use App\Models\Counter;
 use App\Models\DisplayScreen;
 use App\Models\Organization;
 use App\Models\ServiceQueue;
+use App\Models\Ticket;
 use App\Models\User;
 use App\Models\VoiceAnnouncement;
 use App\Services\Qms\OrganizationResolver;
@@ -83,7 +84,65 @@ class DisplayVoiceTest extends TestCase
         $response->assertOk()
             ->assertJsonPath('announcements.0.message', 'Ticket A001, please proceed to Counter 1.')
             ->assertJsonPath('waiting_count', 0)
-            ->assertJsonPath('now_serving.0.ticket_number', 'A001');
+            ->assertJsonPath('now_serving.0.ticket_number', 'A001')
+            ->assertJsonPath('now_serving.0.queue_name', 'Reception')
+            ->assertJsonPath('now_serving.0.counter', 'Counter 1');
+
+        $this->get(route('qms.display.public', $screen->access_token))
+            ->assertOk()
+            ->assertSee('qms-display__tickets', false)
+            ->assertSee('data-ticket-count', false)
+            ->assertSee('qms-display__ticket--newest', false)
+            ->assertSee('Please proceed to')
+            ->assertSee('A001')
+            ->assertSee('Reception')
+            ->assertSee('Counter 1');
+    }
+
+    public function test_display_returns_enough_active_tickets_for_a_busy_grid(): void
+    {
+        [$user, , $branch, $queue] = $this->setUpOrg();
+
+        $counter = Counter::create([
+            'owner_ref' => $user->public_id,
+            'organization_id' => $queue->organization_id,
+            'branch_id' => $queue->branch_id,
+            'name' => 'Room 12',
+            'status' => 'available',
+            'is_active' => true,
+        ]);
+
+        $screen = DisplayScreen::create([
+            'owner_ref' => $user->public_id,
+            'organization_id' => $queue->organization_id,
+            'branch_id' => $branch->id,
+            'name' => 'Busy Lobby',
+            'layout' => 'standard',
+            'service_queue_ids' => [$queue->id],
+            'is_active' => true,
+        ]);
+
+        foreach (range(1, 7) as $number) {
+            Ticket::create([
+                'owner_ref' => $user->public_id,
+                'organization_id' => $queue->organization_id,
+                'branch_id' => $branch->id,
+                'service_queue_id' => $queue->id,
+                'counter_id' => $counter->id,
+                'ticket_number' => sprintf('A%03d', $number),
+                'status' => 'called',
+                'issued_at' => now()->subMinutes(20 - $number),
+                'called_at' => now()->subMinutes(7 - $number),
+            ]);
+        }
+
+        $this->getJson(route('qms.display.data', $screen->access_token))
+            ->assertOk()
+            ->assertJsonCount(7, 'now_serving')
+            ->assertJsonPath('now_serving.0.ticket_number', 'A007')
+            ->assertJsonPath('now_serving.0.queue_name', 'Reception')
+            ->assertJsonPath('now_serving.0.counter', 'Room 12')
+            ->assertJsonPath('now_serving.6.ticket_number', 'A001');
     }
 
     public function test_display_falls_back_to_branch_queues_when_none_assigned(): void